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MSE News: HyperJar to charge £3 a month fee if you no longer use it – here's how to avoid it
If you or your family have a HyperJar account that you haven't used in the past year, you should act now to avoid getting hit with a new £3 a month fee. Here's what's happening and what you need to do. Read the full story: 'HyperJar to charge £3 a month fee if you no longer use it – here's how to avoid getting stung' If…
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Nationwide Switch Bonus Payment
My switch completed on the 26th March 2025 and all of the criteria was met on 31st March 2025. I assume i'll recevied my bonus 10 days after the 31st as per their t&c's. Is this calendar days or working days? Thanks :smile:
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Name change on bank account
This is weird and I have only just noticed it. I have an HSBC current account I have had for over 40 years. Up until March of 2022, the name on the account and on my bank statements was Miss Name Name Name Surname (I have 2 middle names). The name shown on my cheque book and debit card is Miss Initial Initial Initial…
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What is an Active Direct Debit? What about Standing Orders (for bank switch bonus)?
I am not clear what an ‘active’ direct debit is. I have joined FD, and I want to use an old account to make the switch, I can set up 2 new direct debits to that account for the switch. BUT do they have to have been paid in the period before the transfer? Or can they just be set up and then active on the new account (the…
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Suitable UK bank account for expat?
A British expat, living in Australia for over 30 years, needs to setup a UK bank account for her mother using a registered PoA. The mother is in the process of moving into a nursing home (in the UK). The daughter (expat) will be in the UK for the next 3 weeks to begin the process of selling the mothers house. She has a…
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Expat with Barclays? Here are your options if your account is being closed
Expats who bank with Barclays face having their UK accounts closed following a "strategic review" by the bank, leaving some customers worried about the alternatives available to them. Read our full story: Expat with Barclays? Here are your options if your account is being closed If you haven't already, join the forum to…
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Joint Accounts - Restricted Number of People
Lloyds Bank has announced that Joint Accounts will only be available for a maximum of two people going forward. Other banks seem to offer a variety of number of joint account holders from three to six. I cannot get anyone at Lloyds to explain thier decison, anyone any ideas?
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Nationwide keeping mistaken payment
Hi, I could really do with some advice as can't believe a bank can do this. A bit of background: I had a current account which had an overdraft facility, I got into paying back some money and asked them for help which they were really unhelpful about, they came back with a payment plan which was still unaffordable. A few…
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Nationwide Switch Offer - Plum DD auto cancelled
Hi guys, I'm trying to help a family member whom recently went for the last Nationwide Switch offer. The plan was to switch from the old Ulster bank account to Nationwide. So before we did the switch, we setup two DDs using Moneybox and Plum. Once these were active, we went ahead with a switch date for 07/04/25 which was…
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Standing order date doesn't revert if the last one fell on a weekend
Good morning, I'm having a bit of a frustrating issue with a standing order for my rent which is set to be paid on 1st of each month, i.e. today. I've noticed that if the previous month's payment fell on the weekend (1st March was a Saturday) then it will be paid on the next working day, which is fine. Trouble is the…
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Monument Bank App not working
I am concerned that having opened a savings account with APP-based Monument Bank only yesterday and depositing their high mimimum deposit their APP is already down and so nothing can be viewed or actioned. Their phone lines, web chat etc were unavailable. I noticed today another post on Reddit that this happened before,…
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Coventry BS account closure and Secure Message form.
Not sure if this belongs under Savings & investments but... Today, following closure of one of my Coventry savings accounts, I found the closed account was immediately removed from my accounts list. Hence I am now unable to view any kind of transaction statement including the interest paid. When I tried to send a secure…
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Recycling broken or redundant card reader?
I managed to give an old NBS card reader to my Nationwide branch which they say they refurbish. They couldn’t take my Co op bank card reader. Coop website has an article from 2020, can’t find anything since, don’t have any branches near me anymore and don’t know any address to return to. Can anyone help with details of any…
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Payment dates for DD
Is it part of the DD guarantee that they should go out on a particular date apart from if it falls on a BH or weekend? Most do but some like my Postcode Lottery one can be up to a weeks difference between months! I tend to top up my bank account from my savings account just prior to any DD or SO going out. But this one and…
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Updating details during recent login with long-standing bank.
When I recently logged into my online bank account, with whom I have a current account with a couple of direct debits and a savings accounts, I was met with the request to update my personal details. No problem - most of the details were pre-populated and confirming the usual DOB, tax residency etc. I'm not currently in…
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HSBC App Security concerns
Went to log in to app today and I get the following:- Security update We are upgrading our security to ensure your mobile banking remains simple, safe and secure. You'll need to set up your mobile banking PIN again on the next screen. I know that they are currently updating their app at present but I never…
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Lloyds Everyday Offers (Still) Not Paid Out
Anyone else ? Halifax paid out on 28th as usual.
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Lloyds new design debit card
Received a new design debit card from Lloyds today. I have a Club Lloyds Platinum account
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Revolut weekend exchange charge
Hello, I taking my Revolut card away with me this weekend as a back up card to Madrid. I see it charges you to exchange currency at weekends. Does anyone know the answer to this, if I leave my money in the account in sterling and pay for things at the weekend in local currency is it going to charge me like it would for…
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Lloyds switch question
As many will know, Lloyds is running a switch offer Switch Bank Account To Us | UK Bank Accounts | Lloyds Bank that ends today and one of the exclusion criteria is "You’ve received a switching offer since April 2020 for switching to any Lloyds, Bank of Scotland or Halifax Bank account." My question, I have received a…
