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Can I make a complaint against a bank if i'm not a member?
I recently made some discoveries about someone I know potentically committing fraud and contacted their bank as a result. I gave them all the evidence I had and they tell me as i'm not a member of the bank, they are unable to raise a complaint regarding this. They then go onto say that if i have sent any money then they…
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Getting added to my parents current account
My mum is terminally and want me to take over my dad's banking when she dies. Dad has never been involved in the banking side of the household and does not have a mobile or computer. Would a 3rd person (me) on their joint account solve mums worries? She just wants things in order before she passes.
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Santander machine ate my deposit?
So having received some money for Christmas I thought I would lodge it into my Santander account. Went to the ATM put money in and it seemed to spin and take for ever, I then got and unknown error and it gave me my card back and that was that. Nothing lodged to my balance, I contacted Santander who told me they have no…
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HSBC app - wrong numbers / values displayed?
Hi, I’m wondering if anyone here has experienced something similar. My husband and I were checking our mortgage balance online, and then we requested a redemption quote. When we returned to the account, we noticed that the balance had 'suddenly' increased by £4,000.00. When we called HSBC, they told us it was impossible…
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Change Barclays current account
Hi, Do Barclays allow you to change your existing current account from say a Premier to Standard account ? Hopefully retaining the existing account number. Can you do it in their banking app ? Thanks.
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Switched over 3 years ago, what happens to attempted payments in?
I understand that any payments in will be redirected for the first 3 years following a switch. What happens after that window expires? Would money just eventually bounce back or disappear into the ether? What if you'd switched again, also over 3 years ago? I have a paper trail, will the banks? I'm waiting to hear back from…
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Nationwide Bank Account Freezing
Hi all, I recently was gifted some money from my parents, which has been in a bond for 4yrs. The bond matured & was sent to my parents nominated acc. I have POA on their acc & moved 25k of it to my partners acc, as POA’s are not allowed to move large amounts of money directly into their own acc’s. I wanted to move all of…
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Payoneer?
Decided to take up Google's compensation offer for their recent update and consequent battery failure for the Pixel 4A phone. You must create a Payoneer account. But I see there is an account inactivity fee of $29 if unused for 12 months. So once they've sent the money through to my bank I will cancel the account, I don't…
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NatWest - online account opening issue - should I complain?
2 years ago I became an Executor of an estate. I wasn't with NatWest at the time, but had been a loyal customer for many years so decided to set up an Executor account with them, partly in a fog of grief and confusion but also because I thought it was the right thing to do. Over the course of managing the Estate I didn't…
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Santander problems?
I'm trying to read a document in the mailbox of the Santander appp on my phone. At the moment (and this has ben going on since some time yesterday) I just get told Sorry, the server is having a problem. Close tha app and try again later. (Later) I also tried in a browser on my computer and got the same result. Is anyone…
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Bank Accounts 20 year old
Anyone any recommendations for a current account for my 20 yr old. Lots of offers out there but all seem to require 2 Dd's which for someone living at home are non existent. Lots of transfer offers too!! He's earning a good salary but currently got a basic account with no benefits at all. TIA
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Santander: BANK TO THE FUTURE
My Virgin Media bill is due for payment on 27 January. However, I noticed that the money left my account sometime between 7:29pm and 11:15pm on the 26th with the 27th as the date. Great Scot!
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PayPal DD for switching bonus
Hey! I'm trying for my first switching bonus with a Starling burner account. T&Cs don't mention regular or minimum DDs, just that they be active. I connected eBay as a seller account and have a £0.00 DD in my scheduled payments on the banking app. Connected PayPal (using my old account, so it's the second bank account…
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Natwest ridiculous accusation of fraud
I recently transferred money to a friend's account. I sent too much and had second thoughts and asked her to transfer it all back to me and I'd give her the money in cash. She tried to send it back to me and got a call from Natwest, her bank, who asked her to confirm that she was making a genuine transaction. She told them…
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Zing £30 offer not paid
Followed the link as posted on MSE and enquired after 30 days as no £30 arrived, despite meeting the spend requirement. They said I didn’t follow correct procedure and no marker was showing on my account so payment denied. Went in live chat to discuss and apparently it was investigated and referred up the line - same…
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Current TSB Cashback offer
In the MSE write-up, and looking through the T&Cs, I see no mention of current direct debits needing to be in the switch. Anyone seen anything different?
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Direct Debit Dates
I keep being stung at the end of the month by Direct Debits (I know, I know...) - some of them I've managed to change to 1st month so that they get paid first, but for others the companies won't shift them for reasons I don't understand ("can I pay you earlier? No"). Is there anything to stop me cancelling the direct debit…
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single or joint currant account which is best
interest allowance.applied to joint accounts doe's both allowances apply to interest on current account interest ?
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Coventry BS bids for the Co-op Bank
One of Britain's biggest building societies has tabled a surprise takeover bid for the Co-operative Bank – a deal that would effectively remutualise one of the country's most recognisable high street lenders. https://news.sky.com/story/coventry-building-society-tables-bid-to-remutualise-co-operative-bank-13024020
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CIFAS marker (I think). What is going on?
Hi all, Had our remortgage go through credit checks and to the valuation stage only to receive an email from my mortgage advisor this morning saying that the bank have now declined it because... "After considering the information on the case there is information against the applicant that puts the application outside of…
