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Possible lost account with Halifax....
Hi thereI'm wondering if someone out there can help.A LONG time ago (around 2010), myself and my mum opened a special savings account at the Halifax. We were trustees for the account in my daughters name.They never sent me bank statements but my mum (different address) did manage to find an old statement that had been sent…
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Starling Bank... good?
I am in the position of separating from my partner of 30 years, so looking for a new place to live and figuring out how to be financially independent, even though my partner has always "done" the finances! Looking into opening a new bank account, and following some research, Starling Bank is coming up top for my needs -…
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Direct debits have not transferred with CASS
Hello, we have just switched our longstanding joint current account from Triodos to Starling using the CASS (of which they are both members). None of our direct debits have moved across. There are no direct debits active on the new account. This is our main joint account from which all of our bills including mortgage,…
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Santander
We’ll biggest mistake was to leave first director Santander so far they have failed to pay 2 direct debits costing me £29 in interest also they blocked the credit card they gave me after only 2 days told me to speak with the fraud team who never got back to me. They have cost me over 5 hours on the phone what a waste. And…
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Does anyone know what this dd is?
Hey I am going through my grandads finances. He has dementia. I was wondering if anyone knows what AIL Santander is before I go in? Thanks in advance c
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HSBC GMA - How to use..
Hello everyone, I need a little advice please. I've opened a HSBC GMA account, solely for holiday use, to avoid debit card charges or ATM fees whilst away. It says (if I understand correctly), that I can either transfer GBP into the account and leave it as GBP and when I use the debit card the funds will be deducted in the…
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santander switch
I switched from Santander to First Direct about 4 years ago. Am I able to get the new Santander deal account ,Edge, by switching back and claiming the £175? Or am I not eligible? Their terms are not that clear.............
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Chase app on multiple devices
I been wanting to use Chase as my primary current account, but the only thing stopping me was the info from Chase saying the app only works on one device. "While you can install the app on another device, it's currently not possible to have more than one device registered to use Chase." Then it goes on to say "you need to…
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A Smartphone and online banking
I have always used a public PC with inPrivate browsing to check my bank balance and transactions . Now i use my own Android 12 Smartphone to do it My question is how safe is it to use my smartphone to do it ? is it 100% safe to do it ?
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Cheque advice
Hello all I was wanting to know if someone can help me so I got into a car accident and I got a cheque for the damages I've took it to my local bank just waiting for it to clear I looked on my online bank and I've all ready received it via bank transfer what should I do
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HSBC blocked account after mortgage deposit
I just wanted to share a bad experience I have been having with
HSBC over the last couple of weeks with regards to my account being frozen over
two transactions. Currently, my wife and I are in the process of purchasing the
flat we currently rent from our landlord. My mum has very kindly gifted us the
deposit to get us…
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Making an international payment
Hello, please can anyone help? I want to make an international payment from either Santander or First Direct (approx £180) to a bank in Vietnam, for a hotel deposit. When logging into our accounts the country is showing as Vietnam but Vietnamese Dong is not an option to select under the currency. We appreciate there will…
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Transferring money from my Spanish account to my UK account
My daughter who lived in Spain until April 2023 is being marred with endless documentation, both from Spain and from the UK- in order to have her money transferred into her UK account. Help please
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Help with Chaps
Hi. Not sure if this is in the right place but here goes. I'm in the process of selling my late mother's house. Sale agreed and due to exchange & complete on the 29th April. His solicitor made CHAPS payment from Lloyds Bank to AIB. As of now 10th May the money hasn't arrived. His solicitor has received notification that…
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Should we contact ActionFraud ?
Elderly parent has had a formal letter containing personal information go missing. Post is delivered to an box at the end of a long drive. Is this something worthy of registering with AF over would you think?
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Receiving USD into UK Bank Account
I'm about to receive a USD dollar payment of over £100 into a UK bank account and I checked all available current accounts I have to see the cheapest fees. Both Santander and Nationwide have zero fees to receive USD payments over £100. Does anybody know which one will have better exchange rate from experience? All other…
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Regular Payments Without CPA?
I have had to cancel some recurring payments to debt management companies and most were on my bank app's list. One wasn't though so I contacted the bank and they said there isn't a continuous payment authority in place, the company is manually taking a payment each month. Is that legit? I had assumed that if a company was…
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Cynergy Bank
Opened an online easy access savings account with this bank yesterday. Received the user ID but then got locked out of my account as the 2 step authenticator did not work. So I called today and failed the security questions?! How is this even possible? I was asked several questions I was not asked in the application and…
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Barclays pin blocked
I have unblocked my pin online at Barclays. I have now heard my pin on the phone from their system. When I look online, it says To unlock your PIN, visit a UK Barclays cash machine and enter your PIN correctly. As Barclays is a long car journey for me, anyone know if it is possible to do this at any old ATM machine??
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Power of Attorney access to Nationwide accounts being limited
I've finally got Power of Attorney for an elderly relative who does all her banking with Nationwide and has a lot of money there. I'm in the process of contacting Nationwide with the POA document, but I've discovered that as I don't personally bank with them, they will allow neither Phone banking (beyond enquiries only)…