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Anyone having problems logging into the RBS app?

Fubar1953
Fubar1953 Posts: 33
Part of the Furniture 10 Posts Combo Breaker
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edited 22 July 2025 at 1:31PM in Budgeting & bank accounts
Have tried to login to the RBS phone app numerous times today so that I can verify a payment to my MBNA credit card. All I get after selecting the 'Login' button is the revolving timer which sits there for ever. Contacted them via their online chat and even after I'd managed to bypass their useless Cora bot all the human operator suggested was I logout and back in again, despite the fact I had distinctly said I hadn't even reached the point of getting logged in. Just wondered if it was just me or has anyone else had problems with it today?

Comments

  • glennevis
    glennevis Posts: 803
    Tenth Anniversary 500 Posts Photogenic Name Dropper
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    edited 22 July 2025 at 1:45PM
    Working ok for me just now.
    There was an app update on my android phone yesterday.
  • Nasqueron
    Nasqueron Posts: 11,890
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    working fine here on android, EE network

    Sam Vimes' Boots Theory of Socioeconomic Unfairness: 

    People are rich because they spend less money. A poor man buys $10 boots that last a season or two before he's walking in wet shoes and has to buy another pair. A rich man buys $50 boots that are made better and give him 10 years of dry feet. The poor man has spent $100 over those 10 years and still has wet feet.

  • flaneurs_lobster
    flaneurs_lobster Posts: 13,115
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    All good here, Android app version 07.56.0000.4.0
  • Fubar1953
    Fubar1953 Posts: 33
    Part of the Furniture 10 Posts Combo Breaker
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    Many thanks - problem was driving me mad so eventually uninstalled and re-installed the app. Now working OK.
  • sausage_time
    sausage_time Posts: 2,125
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Senior Ambassador
    Oddly 3 days ago I was completely logged out of the RBS app and and to set it up as if from new again.  Have not seen that before (except when setting up a new phone).  But had no issues logging in since.
    I’m a Forum Senior Ambassador and I support the Forum Team on the Credit Cards, Savings & Investments, Budgeting & Bank Accounts, and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.  All views are my own and not the official line of MoneySavingExpert.
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