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"Mastercard chargeback doesn't cover incorrect fees"
I withdrew from an ATM abroad using a Chase Mastercard. The ATM informed me there was a fee of 11%. I proceeded with the transaction and selected the local currency option. On checking the receipt either the fee was calculated incorrectly or additional unadvertised fees were added, as I was charged fees totalling around…
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WOOLWICH & ABBEY NATIONAL
I know this is a longshot but I am hoping someone out there can help me. I opened an account with the Woolwich and they were taken over by Abbey National and eventually by Santander, in those days it was possible to open an account with any name and I need now to prove it in a Court of law. I Remember filling out a bank…
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Has anyone tried applying for an ODE cashback card recently?
I just tried signing up for an ODE prepaid cashback card via the DiscountsForTeachers website, which describes the card as "completely free" to sign up for. However, at the end of the application process, where it prompts you to preload your new card with cash, it tried to tag on a £4.99 "delivery and fulfillment fee".…
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Cash machine didn't dispense cash but money taken from bank
I hope I've chosen the correct forum to post this in, if not let me know which would be more appropriate. What happens when a cash machine crashes before dispensing money, but the transaction completes anyway? I was recently asked to help my parents withdraw £250 from a Sainsburys cashpoint. Everything progressed normally…
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Money coming from abroad into the UK
Hi all. Looking for some information on this please. My son in law is from abroad, having come into the UK back in 2020 to study. We have supported them heavily with buying cars, rent every month etc etc. They dont earn a lot. My son in laws family have now indicated they would like to help and send us some money to repay…
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Curve - keeps getting declined
I got an email from Curve saying my account will be shut down if I don't use it in the next 14 days. On app opening I had to do ID verification. This was 2 days ago. So I saw 2 expired cards & as I couldn't figure out how to update them I just added the main cards replacement details - Chase, so copy & pasting the number…
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Revolut account frozen
I've had an account with Revolut for 4 years without issue, however last week my personal account was frozen and two weeks in there's no change. Are there any alternative legal avenues aside from a direct complaint and the ombudsman? According to Revolut I've committed no wrong doing and the "review" is simply to ensure my…
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Monzo's Double Payday feature gives smaller prizes to lower salaried customers
I did a double take at Monzo's new 'Double Payday' feature, where they select 10 winners a month to get their salary doubled. Terms here: https://monzo.com/legal/files/double-payday/terms-and-conditions-v-1.pdfIt's unfair and unprogressive, if not completely tone deaf in the current cost of living crisis, for a bank to say…
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Monzo business banking will start to charge in 2026
Just switched from Santander to Monzo for our business banking as Santander are now charging. The switch to Monzo was very easy but unfortunately we've just discovered Monzo will start charging for bank transfers in 2026.......so the charges for us will potentially be worse than the monthly charge Santander have…
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Query about First Direct offer on Top Cash Back
Hello, in the exclusions part of the first direct offer it states “ cashback can only be claimed on the first account opened or the first switched account. Additional accounts are not eligible for cashback “ does anyone know if this means the first account opened via the top cash back site or the first one opened any way ?…
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Appalling service from Zopa Biscuit a/c
I opened my Zopa Biscuit a/c about a month ago, in order to get the savings accounts that go with it. I left £1 in the Biscuit a/c and used my debit card just once. Last night I moved £1100 from the savings a/c to the biscuit a/c and instructed them to pay it to someone for building work done. I then notified him this was…
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Shawbrook problems logging on
I have been unable to log into my Shawbook account for 3-4 weeks now - they keep telling me they know they have an IT problem and they're working to solve it - but it doesn't affect all customers. Wanted to take a 1 year fix ISA with them, but if they can't sort out their IT problems - makes me nervous! Anyone else having…
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Joint accounts advice
Hi all. We have a joint acc with halifax. We use it for bills to come out and food shopping we looking at swifching that to sandander and still having a halifax joint santader - for bills halifax - spending and mortgage come out (as we are with halifax) anyone got a few joints like this? Or should we just stick to 1?
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Bank suspicious activity
Hello, My elderly mum had a phone call yesterday telling her there was suspicious activity on her account. She couldn't remember which bank, if any, was mentioned but thought Amazon was mentioned and two specific values. She's obviously worried but I checked all bank accounts and changed her amazon password and all looks…
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Paypal asking for ID
I barely use Paypal (except for 99p a month payment for Apple storage). Had an email from Paypal saying I needed to log in and verify some account details and they've already temporarily limited some features. I logged in (NOT VIA THE EMAIL) and saw they were asking for photo ID and 2 other identity proofs. This annoyed me…
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Do transfers count as paying money in for Clubs Lloyd account?
My mum has a Club Lloyds account but I've just found out she only pays about £1000 a month in to it so pays the £3.00 fee She also has a Nationwide account, would a £2000 a month transfer from Nationwide to Club Lloyds be good enough to save paying the fee. Note: She has direct debits going out of both
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TSB £180 Switch and Stay offer (30/09/2025 to 10/11/2025)
New Switch and Stay offer from TSB. T&Cs. This offer comprises two parts. Part 1: The switch part Before 9th December 2025 10th November 2025: <<<<<< NEW END DATE!!! - Submit and complete a full switch request to either a new Spend & Save or Spend & Save Plus account or to any existing TSB current account (except the under…
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Best account for travel + everyday use ?
I have been trying out a few different accounts lately for both travel and everyday spending, and it got me wondering why more banks don’t offer simple things like holding multiple currencies in one place (under one login) while still earning interest on your main current-account balance. I previously used Revolut, but…
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Rejected for an edge account
Following Martins last tv show, we decided to apply for a santander edge account. We were rejected? I have no idea why. Our credit score...which I checked after...(form the first time in 10 years) came in at 650. We own our own home, have quite a bit in savings, £50k pa in income. Virtually zero outgoings....have never…
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Any bank account that allows a scheduled cancellation of a direct debit?
I thought I would ask people here I anyone knows of any bank account that allows and end date to be set for direct debits, or to schedule a cancellation date? I would find such a feature useful to automatically cancel direct debits for subscriptions and the like. Any pointers would be gratefully received.
