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Virgin Media
Due to circumstances beyond my control, I am moving home to a part of the country that does not currently have access to Virgin Media's services. Therefore, I'm seeking to cancel my subscription. I went to check what my subscriptions actually are and I'm horrified to see that I apparently agreed to a new contract on 8th…
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Talktalk leaving me with faulty internet and phone long term, advice please
I have had an ongoing issue with both my broadband and phone line for several weeks. After an increasing number of incidences of no service, I contacted Talktalk. After an intrusive discussion about my health (I have significant and complex health issues) they agreed to send out an Openreach engineer. The engineer changed…
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Help Leaving BT
Hi All, I wanted to get some help on how to leave my BT broadband contract early, without paying the hefty early termination fee. I have around 9 months left on my 24 month contract. The reason for wanting to leave BT Is that there is a new service on my road, which offers internet speeds BT cannot come close to. Does…
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Left Virgin Media finally!
After more than 3 years with Virgin Media I am happy that I managed to leave them next month! Although their fibre speed is great, but being with with them is not a peace to mind at all. Every year around January they increase their prices, and every time I have to call them and stay on hold to ask for an offer to cancel…
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Plusnet Compensation
87 year old lady classed as vulnerable was without her plusnet landline and broadband for over 2 months All they are offering is to refund £400 to her plusnet account, which unfortunately doesnt end until October. Is this how broadband compensation works - this doesnt make sense to me at all. Anyone with any similar…
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Warning - Virgin Media broadband deal on MSE.com.
On 01/12/2021 I followed up on the Virgin Media Ultrafast M100 Broadband + Line offer advertised on MSE.com. The deal included a £100 credit that would be applied immediately. This would specifically result in £0 being charged for the first 4 months and £23.95 thereafter on an 18month contract. The MSE.com advertisement…
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VirginMedia and my old contract but a new contract in my wifes name?
Hi Suggested I moved my post to here, hope someone has thought of this, tried it, and has an answer My VM Contract is coming to an end. They want to increase my cost by 20% (post negotiation and all the discounts they can find). New people can get the exact same deal for £20 pcm less. The contract is in my name. What stops…
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Switching from Virgin Media - 30 days notice
We are looking to switch from Virgin Media to Now Broadband. I have tried charming/haggling with Virgin but they haven’t been interested. I don’t understand the 30 days notice we need to give VM though. The latest Now installation date I can get is only in 24 days time. When I explained to VM cancellations department they…
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VM 200mb Fibre -Wifi 6 ax Router options
moving to VM soon, 200mb fibre. What is latest hub and what options are there to make use of dell xps wifi 6 ax. is it correct any ax wifi 6 router would be in addition to vm hub? thanks
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Sky tv and broadband deals
Martin mentioned on his last show about people with disabilities being able to get better deal because of vulnerability. How do I go about this please & what deal should I be asking for? I have sky tv but no broadband at present
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Moving from Vodafone to VM
I've put my order in for VM. Vodafone require a 30 day notice period. When going through the VM process, it didn't give me a install date just that the router would be sent in the post. Given Vodafone requires a phone line, and VM is fully fibre how do they switch without both charging for that cross over month? If I call…
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PAYG INTERNET ONLY SIM
Hi everybody..... I am having hard time finding following: SIM for accessing Internet on my laptop - NO TEXTS, NO MINUTES - NO CONTRACTS, NO BUNDLES just PAY AS YOU GO AND TOP UP WHEN NEEDED --- I am using one when on the continent - however it don't work here!!!! Can anyone help? Please, and many thanks in advance......…
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Sky Broadband & Phone termination fees a few days before contract ends?
I've just initiated a switch from Sky broadband and phone to Now TV. My 18 month contract with Sky ends on 3 Feb 2022. With Now TV I don't get an option on the start date for the service, and they estimate that to be 24 Jan 2022. Will I be liable to early termination fees with Sky do you think? It's very unclear from the…
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My address is missing from broadband checkers
Looking to get away from my current provider. So I checked out some other providers. On the BT website I put in my post code but when I go to my specific address, it is not listed. My neighbours addresses on both sides are listed. My house is not a new build, nor has it been blown up/demolished. What is the most likely…
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How to switch
sorry, I’m sure this is really obvious but I haven’t done it before and I don’t know how it works. I’m with Bt, I want to switch (probably to Vodafone) do I cancel by first? Or sign up with Vodafone first?
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Virgin Media
Can anyone advise i have an account with Virginmedia which after trying to get a new deal and being given insufficient discount decided to cancel have been advised that i will be charged £200 although i am out of contract . Has anyone else had this problem as im sure as out of contract i dont have any charges
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Shell broadband - free fibre upgrade for ADSLers
Just a heads-ups that on Tuesday, 11 January I received an email from Shell stating that my ADSL broadband (branded Fast broadband) would be automatically upgraded to their Superfast Fibre this month: "Your broadband prices and the terms of your contract will stay just as they are." The email gives a phone number (0330 094…
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Talk Talk Haggling
My current deal expires next month, I think its the 26th of Feb. So my first question is when can I leave without being charged? And what are talk talk like to haggle with? I've never really had a problem with the service but just found a cheaper deal elsewhere.
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Virgin Media Price Hike
I currently have my broadband, digital tv [Drama, Lifestyle,
Documentaries, Sport Life], BT Sport, Sky Sports, tv essentials and home phone
talk more anytime and line rental with Virgin Media as a package. With the
proposed price hike I'm looking at alternative arrangements. My main areas of concern are the sports…
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Virgin media, about to run out of contract
My broadband only contract is up next month. The price will go up from £24 to £44 which is absurd. Even more so considering they are still offering the £24 contract to "new customers only" according to price comparison websites. I thought this practice got banned, or was it just banned for insurance companies? What would…
