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Not the cheapest deal EVER - MSE Shell Broadband deal is disappointing
MSE describes the Shell deal in this weeks newsletter at £12.83 but I find this really disappointing. First of all you have to wait up to 4 months for your Amazon voucher and we have often see they don't happen. I would not be routinely spending on Amazon so Ideally I prefer an account credit. The £65 Shell shop voucher is…
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VPN deals? Block Youtube Ads?
I am looking at a VPN just for general privacy and security, but as a user of Youtube (free) I wondered if any of them blocked the annoying Youtube ads that we see before a Youtube video, or even through a video! This would be a double bonus if there was a secure VPN that did this for Youtube also?
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Looking to get cheaper/better than BT (& poss do away with landline?). Help/advice?
Ok so with the price of absolutely everything shooting through the roof quicker than ever, we're having to have a serious look at where if necessary, we can save some cash. So on to Broadband/TV/Phone. My current deal with BT is up in April. Having a look at my account right now Broadband: Fibre 1 (£24.13) Landline:…
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Virgin letter pay increase letter of £2.50 yet automated line says they give £2.50 discount
Where is this logic in this? Received letter about £2.50 increase in March ring Virgin and the automated person says offer available for £2.50 discount for 6 months. Why are they talking about a £2.50 rise and offering a £2.50 discount at the same time?
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Moving from Plusnet to Now broadband
Hi, I'm thinking of moving from plusnet who I have been with for years to Now broadband as I may be moving and Now don't charge for house moves. Also the speed is faster and it is cheaper. I currently have an Openreach BT line. Does anyone know when you switch if it is a simple case of sending you a new router and away you…
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Virgin offer £100 credit or £70
I signed up through the mse link yesterday. It said I would be getting a £100 credit. Got the paperwork through today. It says a £70 credit. Typical virgin trying it on? Or calculated in a weird way? happened to anyone else ?
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BT Full Fibre 100
I am thinking of upgrading to FF but I want to keep my landline with the same number. Can I do it? I know an ONT is installed but do they leave the old socket and copper wiring? Secondly how long would I be without Internet connection? The BT site says it takes half a day
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Help re price increases please
Hi. Plus net put our costs up hugely. Looking to switch. Confused. All seem to say they can put the price up during the contract. Can they increase by any amount (large?) or are they limited and all basically can do the same? Thank you
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leaving Virgin
Hi, We want to cancel Virgin when our contract comes to an end. We are going over to Freeview but I really want to watch TLC which is not on Freeview. I have seen an app where I can pay £4.99 per month to watch it. I presume on my laptop but as I a complete novice at anything like this I wanted someone to advise me, can…
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Cannot get Vodafone Broadband - but my neighbour can.
Hi all. Hope someone an help. We currently have fibre broadband with SKY getting about 65Mbs - no issue with it, but coming to end of contract and Vodafone have a decent deal. When I try to sign up, it says that they cannot provide a service to my address. If I use next doors address, (who also are with SKY) it accepts it…
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Shell broadband service
Hi recently taken out a broadband contract with Shell but the WiFi keeps dropping out and is utterly useless. Apparently Shell customer service is useless so not much point in complaining. Surely it must be the router as the they use the same network ?. I had reasonable signal before i switched from talk talk and i used my…
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BT Contract Length - Help!
I've been in my MyBT account to try to see how long I have left on my contract but I'm b******d if I can find it. I moved home a year ago and went on to a new deal. I THINK it might be 18months. I even have the email to confirm the change over but nothing in it stating the length of contract. Am I blind or is BT being…
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Virgin Media Won't Let Me Leave!
When the price increases were announced called up on 13th January and gave 30 days notice to leave with no penalty, told service would terminate 14th February but over two weeks later nothing showing up online. The trouble is Virgin don't seem to want to let us go. There is nothing showing up about the contract termination…
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Wi-Fi extenders
I'm wondering if anyone can help me navigate the minefield that is Wi-Fi extenders please? I've been using a couple for a while - a Netgear one and a TP Link one - and am not getting great results. To be fair, our internet speed isn't great anyway and there are 5 people in the house but I've got one extender in the kitchen…
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Plusnet Renewal
My broadband and phone package is up for renewal soon. The 'offer' price quoted by Plusnet is £35.40 per month for unlimited fiber and UK + mobile calls.If i were a New Customer to Plusnet i could get the same package for £31.41 + £70 reward gift card. Both offers for 18 month contract Would it be too much to expect as a…
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PLUSNET RENEWAL
Plucked up the courage to do a bit of haggling with a lovely young man at Plusnet who not only saved me £105 on last years cost but now I've also got unlimited landline calls for no extra cost. Amazing :) Thanks for the advice.
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Fairer broadband prices for existing customers
Now that the law has been changed and insurance companies cannot charge deeply discounted
prices to new customers, how about getting the same fairer treatment for Broadband customers? The major broadband companies like Virgin Media, Talk Talk
and BT are all offering cheap deals to new customers that they state in their…
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Vodaphone
Hi guys, first post and it's a bit of a moan sorry. Currently with talk talk as my provider, last week saw through the mse emails the offer of vodaphone fibre, 2 years £25 a month with a £125 amazon voucher after 3 months of opening account. Time limited offer, so I signed up, got my order confirmation, booked the router…
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How do I get rid of BT?
Please, please, please, can someone please help. My wife and I have been with BT for...well....forever and want to change our broadband provider. I know there are loads of other suppliers but the main issue are our email addresses. Every time I ask BT if we can keep our email address the answer is "Yes, of course, if you…
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BT Broadband
I've been with Virgin for years but I moved house 18 months ago and had a number of problems so I need to move on. My neighbours and I have noted constant connection drops and outages. I also hear similar for Sky. BT Seems to get good reviews (in my area) but comparing them, they seem relatively expensive when I think I…
