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Is there a sky broadband best deal sticky?
Hi AllI return to the sky TV best retention deal sticky chat forum every 18 months to find out what deal I know is available if you are stubborn enough, but my local area has just been upgraded to full fibre(up to 900mbps) and i'd like to know what deals Sky have on offer and the best price available before I just cancel…
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Doorstep visit from Openreach about Rural Gigabit Voucher scheme
Hi,Just had visit (couldn't speak to them as they turned up at lunchtime) and they left a leaflet. They are promoting the Rural Gigabit Voucher scheme and are encouraging people to register and claim the voucher on behalf of Openreach.I checked the eligibility of our address for the scheme using the…
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TalkTalk phone and broadband end 17 June
Our TalkTalk contract ends on 17 June. I'm thinking of going with the Vodafone 63mb offer featured in this weeks MSE Tips email. But, you need to sign up before 11.59pm on 7 June, ie 10 days before our TT contract ends. How long does it normally take to transition? Will I have to pay a penalty to TT?
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Problems with SmartHubs since last week
Anyone else had a problem with their SmartHubs since last week. On Friday I noticed that all my stuff using 2.4ghz wifi (security cameras, Kindles, Raspberry PI, mobile phone etc) stopped communicating with the internet as did the stuff connected to my powerline network, It wont talk to the TV or SKY Q box at all on either…
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ISP email address
I have a blueyonder email address with Virgin Media. VM are now charging about twice as much for broadband as I would be paying with g.network, who have recently become available for me to use. But I understand that I would not be able to take my email address with me if I switch. How much trouble would it be for me to…
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Negotiating with Virgin Broadband
I have 350mbs and a Hub 3. No TV or phoneline. The price has just gone up to £53 or so a month. I'm out of contract. What if anything should I be able to negotiate them down to? All the upgrade options on their site involve paying more money when I want to pay less! I did consider switching down to 200 package but it…
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Missed the bill hike
Evening all, I missed the bill hike window to leave my provider. I am paying £32.50 compared with new customers who pay £23.95 What can I do?
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Shell Energy broadband - error in terms and conditions on current MSE link
Be aware that if you click on the link from MSE for either of the Shell Energy broadband offerings that on MSE show an end date for the offers as: Ends 11.59pm Mon 28 June, that when you land on Shell Energy's site the terms and conditions of the offer are thus, and therefore, as it stands, there is no offer:…
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New home
My mother, 81, has recently moved into a brand new bungalow. It was fitted with BT superfast broadband, which is great, but they want to xharge £45 per month. She has a mobile phone, a portal and will eventually have a Smart TV. The charge is way in excess of her needs. What alternatives does she have? The bungalow,…
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Contacting Plusnet Customer services
Just a heads up, if you're trying to reach an agent rather than go through listening to endless options, once the auto system has answered just keep pressing one at each option and you'll eventually reach a human being.
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BT Business broadband swap
Anyone converted to BT business broadband from residential now we're working from home? If so, what are the cost increases and is there any gotchas? I'm looking for a static IP address and reliable internet basically.
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HELP! going round in circles
Why is it so hard to get actual decent information that you can compare between providers. There are loads of sites including linked by this one, that gives some info but not all when it comes to actual guaranteed data speeds. It's only when you go through the ordering process that you find that actually it's much less…
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Virgin Broadband only deal
I Just blagged a great deal thanks to you MSE, M200 deal normall£50PM, got it through you for 30, then got, 75 welcome credit, 60 referral (from my mother added) go the install and activation fee waived £30 & £35 ( when all factered) in im paying £18.00 a month for the first 18 month,(it did take them 6 months to get me…
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Renew with PlusNet Unlimited Fibre Extra or move to...?
I'm nearing the end of my contract with PN and was offered £26.95 to continue with unlimited fibre extra with line rental included on an 18-month contract. Evening and weekend calls included but not really using that. PN estimate download at 38-40Mbps and upload at 8-10Mbps though I get 50Mbps download (sometimes drops to…
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Talk talk experiences?
I have been considering signing up for Talk Talk for the free Amazon Prime offer as part of the fast broadband package. Have been on Plusnet but their deal expired so now pretty expensive. I was with Talk Talk a few years ago and seemed to get a lot of shady Indian calls about my internet connection for a bit afterwards,…
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New Virgin contract issues.
I have just signed with Virgin for Broadband and phone through a MSE link. It stated £23.95pm for 18 month contract with a £75 credit added after the first month. I initially received an e-mail from Virgin stating that my first month's bill would be £23.95. However, on receiving my contract it states that my monthly bill…
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Not Been Charged - How far can they backdate?
Hi all I moved ISP last Year , the deal was 3 months free broadband plus A £40 credit was made to the account due to problems with the account switch. We are now 7 months into 2 Year contract and every month I get a bill showing £140 credit and amount due £0 Now whilst Im not complaining about getting free internet , Im…
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2 phone lines separate bills
hi, my daughter had a phone line installed at her rented home so she could get broadband. It is a split house, someone else moved in too and wanted broadband. Their provider did this by taking my daughter's phoneline! My daughter's provider EE says that they cannot get another line installed as you cannot have 2 lines to…
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The new Three Home Broadband packages
Has anyone here tried Three's new Home Broadband packages? It looks like they're rolling out unlimited broadband in select 4G / 5G areas for a fairly reasonable £22 / month including a 4G/5G router (more than just a MiFi device, this one also has four ethernet ports for connecting hard wired devices). I'm interested for my…
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TalkTalk to charge me £200 to exit…
Hi I am currently on a 24 month plan with Talktalk broadband, however the house I rent has recently been sold by the landlord and I have to move. My new rental has OFNL installed and I cannot transfer TalkTalk over to my new address. They have said I will need to pay s £200 fee to exit the contract - can they do this? I…