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Advice re cancellation of Sky Broadband
I am 8 months into a 18 month Sky broadband contract, which is in my sole name. I have had to leave my flat that I share with my GF at very short notice (hours), and been instructed by police to not have any contact with her at all. I have moved into my parents home which already has a Sky contract. This morning I…
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Renewing (Plusnet) Broadband and Telephone contract
I feel as if this offer is too good to be true: I have not contacted Plusnet yet but, after reading on MSE email about unlimited broadband offer (expires 02 February 2022) from Plusnet for £17.99 per month, but £11.74 per month taking into account the £75 pre paid Mastercard offer, I can't help wondering if this can be…
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Broadband that rolls onto/renews a reasonable price?
I was about to sign up with PlusNet but it turns out that they hike the bill up by >£20pm after the contract ends. The point being you'll negotiate onto another fixed term with them. I don't want that. I don't want to have to negotiate insurance, broadband, utility, prices etc. every year. I'm at a good place with my car…
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Virgin cheap fibre deal about to end, what should I do?
Hi I got the £17 month virgin email for 100mbps fibre 17 months ago. I am now coming to the end of the contract and it will go up to £53 a month! Which is a massive increase. Is there anything I can do to get them to lower that? Threaten to leave them etc. Any tips on how to approach it? Do any other companies use Virgin…
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Half way through BT contract (Full Fibre)
I'm at the mid way point of a 24 month contract on Full Fibre and just missed City Fibre availability in my area by a few months when I signed up. With the impending proce increase, are there any options other than to sit out the term?
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Best and cheapest broadband for multiple connections
I live with a grandson using WiFi for PS4 gaming whilst on phone at same time and on Spotify then too. My wife is on Ipad and Firestick. I am on smartphone and computer. What is best provider to give maximum bandwith when all on at same time? CURRENTLY on Virgin but high prices. (Dont need telly progs or phone line) Ta
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Shell Energy fiber offer (deal unavailable for line - higher £ alternative same package
Got this offer here on MSE broadband checker for Shell Energy: Tried to sign up but suddenly my line cant support that package (35Mb) and offered an alternative 38Mb package for £5.41 mnth extra ( includes offer credit) Is 35Mb vs 38Mb really an issue requiring 2 alternative contracts over an alleged 3Mb difference they…
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Latest MSE advertised Vodafone deal isn't available
I have just followed the link to the latest Vodafone deal for 36Mb Broadband which is advertised on the MSE site for £15.50 per month equivalent and it doesn't exist. The MSE deal suggests a monthly cost of £18 with a reward card and the Vodafone site offers £22 per month with a reward card making it £17 per month not…
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Should I switch to TalkTalk from Plusnet?
Hi, My Plusnet contract is up in a couple of weeks. Just been looking at options, Plusnet are offering me the same fibre at £27.50 to stay with them. Other options include TalkTalk at £23.50 a month but get a £75 voucher so works out at £19.33 a month for the same speed. Should I switch?
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Moved Home for 8 months. No broadband and no dial tone on the telephone line.
After years of living at one address, I'm a bit out of touch with broadband with moving and I would appreciate any advice. I will only be staying at this place for 8 months. I have been reading this post. https://forums.moneysavingexpert.com/discussion/6345499/process-for-getting-broadband-when-i-move-home#latest and…
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FTTP providers - Broadband + Sim
Currently with Virgin £75 ,TV/BB M200/ land line / sim card We hardly use the TV box as we use the Apps on the TV netflix,amazon etc . Fortunately we've had open reach install Full Fibre in the street in the past few weeks so we are no longer tied to Virgin .So i'm only looking for Broadband + Sim , If we switch to a FTTP…
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Vodaphone price increases - can I leave?
Just been informed of a 9.3% price increase on my braodband. I am 8 months into a 24 month contract. Delving into the terms and conditions it appears this increase is written in for each April. CPI increase + 3.9%. I don't remember that being a headline aspect of the deal when I bought it. It didn't say "£22 per month with…
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Social Tariffs
Hi, can anybody tell me if I can switch from one supplier to another if I am still in contract with them. At the time of starting the contract I was working but I am now on benefits and the company I am with do not offer a reduced tariff on this benefit but another does. Will I be charged for leaving the company I am with…
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Grandparents ripped off by Virgin broadband
Hi all, My wife's grandparents have been seriously taken advantage of by Virgin. They've been with them for years for their Internet. Their bills had been going up but they're a bit naive and assumed they were paying the going rate. They're paying £75 per month for 350mb broadband! This is a couple who are nearly both 80,…
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Virgin
Following advice on the forum, I rang Virgin cancellation department. I got 25 minutes of ear-splitting dissuasive music and then the call was terminated without warning. Very disappointing service from Virgin.
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What Plusnet can do and can't do
Hi there, Plusnet have said that they can't supply us with fibre, although we have the fibre cable right outside our house. Something to do with the green cabinet and the wiring (didn't get the exact details)... They told us only BT can do it, and BT are only offering 1000 Meg, which is a costly one. We don't want to leave…
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Virgin problems
Due to Virgin now charging
£70 for broadband and landline I eventually managed to cancel with them but had
to give 30 days notice. Two days later
the landline died and they sent an engineer. He said the problem could not be dealt with without us cancelling the
notice, so we did and the only workround was for him to plug in…
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FTTP Options & Advice please
After 2 years of broken promises, Openreach has finally installed the fibres for FTTP. I live in a rural area with a very limited mobile phone service and <2Mbps download speed so it's really exciting! I've been doing some research this morning and have some questions and I would really appreciate honest answers. Is 40mbps…
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Plusnet
I was on a fixed deal with Plusnet which expired recently. It was basic broadband (not fibre) and landline and I was paying £18.99 per month. I was given a speed estimate of 11mbps As it was coming to an end they offered me another 18 months fixed deal and after looking around I took that up and the cost was £20.22 per…
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Got BT Broadband do I have to have a BT Landline still?
Hi Just that really - I've got BT broadband and a BT landline. I never use the landline anymore but didn't know if it was still the case that I had to have it? Thanks
