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12 Month Contract Full Fibre
Hi, I was wondering if anyone could help. My son has moved to a new flat. Their tenancy is for 12 months. They are having a lot of problems organising broadband. The area they are in has full fibre so any company they have contacted can only provide that (as opposed to copper wire broadband). Has anyone found full fibre…
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Moving from Virgin back to Copper provider
Hi, we are reaching the end of our contract with Virgin and it may be cheaper to move back to an Openreach provider. When we left Vodafone broadband/home phone several years ago we had to pay £60. My understanding is that there is no longer a charge going either way, but is that the case? The Openreach socket should be…
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Should i opt to accept ‘Digital voice’ option?
I’m probably going to be switching to BT and they offer the option of having ‘digital voice’ instead of a traditional landline, i know it’s essentially a landline over broadband connection but my confusion is when it comes to switching to another provider, will that cause me problems as it did when switching from Virgin to…
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Stop Sell - Plusnet/John Lewis Broadband
I live in a property served by the Gedling exchange. Currently I have Now Broadband's 68Mbps-ish product which is a FTTC based service. Plusnet are telling me they can't take a switch from me because my exchange is subject to a 'stop sell' and they don't offer a full-fibre product. Is that accurate? Seems mad that I can't…
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Sky broadband rises.
Hi all, im currently locked into an 18month broadband deal(sky superfast, ends october) and i have just recieved the letter to advise of a price rise. As virgin are offering much improved speeds for around the same price i was wondering if i can cancel without penalty? Currently paying £24.50 a month and this will be…
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We still don't have any Broadband where I live in our rural area on the Shropshire / Cheshire border
It is frustrating, there are so many cheap deals for broadband yet there are still homes like ourselves in rural areas without any broadband connectivity at all, not even dial-up and as for fibre......not a chance. BT Openreach bypassed our area for better, richer pickings. Openreach have no plans for any network upgrades…
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TalkTalk FTTP Router Configuration
Our TalkTalk FTTP (Openreach) is due for installation soon. TalkTalk provide an Amazon eero 6 router, which is all great, but having existing TP-Link Deco Mesh system, we'd loath to buy additional extenders for the eero to achieve full home coverage. Particularly as the supplied eero is locked to TalkTalk. Additionally we…
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Problems placing a Vodafone Broadband Order
Has anybody else had problems placing a Broadband order via Vodafone . I have tried twice using the link from MSE and taking the £90 Broadband Genie credit ....and both orders have been cancelled due to technical difficulties ! I get no notification about the cancellation and when you track the order it says order placed…
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TalkTalk and Compensation
Hello, In December we completed a Home Move with TalkTalk and were sent the confirmation email that it was all live and running. However our landline won't receive incoming calls, stating that the number is invalid, and our router is just flashing orange and white with no connection. We were told the speeds would be…
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Virgin media recent new BB & Tel. Customers
Is your landline phone connected to the back of your router? If you have old phones, do they ring correctly? I think if you are vunrable you can have a phone line that works during a power cut. How does that work? Batteries or do they use the old 2 wire connection to your house?
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Has anyone had success with Shell Broadband Retentions?
My Shell broadband contract ends next month. If I were a 'new' Shell customer, I could potentially earn £72 cashback from TCB plus a £65 Shell
card for 18-month 68-72 Fibre. Considering the pre-rise monthly cost of £21.99,
with the rewards it would work out at around £14.36 pm. The best Shell could offer me was £21.99 pm,…
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Lead time for upgrade to fibre
Has anyone upgraded to fibre with BT recently? How long was the wait after placing the order? I know this may be a stupid question as we'll probably see the date when the order is placed. However, I'm going to visit my friend on March 17, and will set up the new router then: so she doesn't want it too many days before…
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Sky broadband and tv
I have been with sky for a least 6 years and I currently pay £80.30 a month which is expensive for me already, am being affected by the price increase from next month from £80.30 to £109.30 and I want to leave, the question is the contract is in my boyfriend's name but I pay it so can he cancel then I join as a new…
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Openreach Survey Error
Our area has fibre broadband installed in May 2020. Our house plus six others were missed off the original survey so no fibre broadband was installed. I found this out on 26 Feb 22 from a fibre broadband engineer. I have logged an interest in fibre broadband several times since May 2020 only for Openreach to say they have…
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Anyone here using NOW TV Broadband?
I noticed NOW TV offer broadband and it's very reasonably priced. Anyone using it? Happy with it?
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POP Telecom
Any pros/cons of broadband service provided ? Appears reasonably priced for my needs Thanks
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BT broadband prices.
Hi we bought a new house 3 years ago an the only supplier was bt.we took out broadband for I think about £25,it is now £48,they are offering new customers at the moment the same for£24.is there any way round this?
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VIRGIN MEDIA PRICE RISE
Again faced with another Price rice from Virgin Media £2 in February and £9 in March bringing me up to £40 just for broadband, I was on PlusNet for many years but when Virgin put a new fibre line in my area I was convinced to change to them, big mistake!!, I want to change from them, with PlusNet they used my phone line, I…
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New physical landline
I have moved into a new house. I'm with Zen internet who are excellent. My internet is currently ADSL over the phone line. I've been getting some disconnects. My weird issue is this: the previous owners of the house built the rear extension OVER the physical phone line! :o The line comes from the pole, connects to next…
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Got a surprise deal out of Virgin Media - and I hate haggling
“Haggling” with Virgin Media really works - but it’s not really haggling, it’s just being prepared. My village can only get fibre/cable broadband from Virgin Media - so they have no competition. I felt sure this was going to be a problem for me. I missed the end of our Virgin Media contract (Previously £28/m and, for the…
