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Broadband & internet access

Confused by wifi, routers and modems? Need help picking the best broadband for you? Not sure if cable or fibre or 5G is the way to go?

MSE/ Plusnet promoted Broadband deal - but incentive hasn't arrived??
I signed up for the Plusnet phone and broadband deal that was advertised on the site in November 2021. It stated that if you went through the link provided you would get a £75 voucher from PLUSNET after 60 days (I joined Plusnet on 1/11/21). However this voucher has not arrived. I spoke withe Plusnet support staff who said…
Loyalty V Existing customers
Re the new law that came into place on 1st Jan that existing customers must be able to have the same deals as new customers. Does this apply to broadband deals? My contract expires 13th Jan and have been offered a new contract of £28 per month, new customers can get same broadband contract for £23 per month with a £90…
Blacklisted by Bt
I had problems with my internet for 9 months, sometimes dropping as low as 2mb on a stay fast guarantee of 45mb. Finally on the 4th visit and a senior engineer it was determined that it was in the junction box. There was a lot of back and forth, not pretty but very civil, they admitted it was there fault and its been great…
Broadband Bills Going Up... Is anyone writing about this?
All, With all the news about Gas, Electricity and Council Tax going up, I think everyone has forgotten about the ruse that All broadband and mobile firms have been doing for the past couple of years. Sticking in a term which allows them to increase their prices mid-contract (without you being able to get out because it was…
VM messing us around; 4G Mifi?
Hello all! I am looking for some help that it way out of my comfort zone! So bit of background; currently with VM. We are moving to a new property this weekend but a new connection is required.. Advised VM mid December of this. They keep scheduling in the external work everyday and it never happens. Installation of…
Virgin Media MSE December 2021 offer a bit misleading
In the MSE's Money Tips email of 21 December 2021 it posted: Ends Thu. 108Mb fibre (MEGAFAST) Virgin broadband and line '£18.40/mth'. MSE Blagged. Till 11.59pm on Thu, Virgin Media newbies can get this 108Mb deal for £23.95/mth, plus a £100 bill credit (so you pay nothing for the first 4mths). Factor that in and it's…
Broadband for a new home.
Not sure if anyone can advise on this. So we had a house fire in a property we rented. After loads of bad luck we finally got a new home. Another rental but a lovely new home. A new build. It's fiber to home or something like that. So we have been told that we can't just have normal broadband. So instead of £15 a month its…
is the Virgin Gig1 Broadband Worth Getting?
Coming to an end tom my Sky Superfast Broadband Deal. Im working from home and we use the internet a lot for streaming etc. Sky price is £45 but speeds not been noticeably fast?
VM contract ending soon
Hi forumites, My current 18 month fiber broadband contract (100Mbps with Virgin Media) comes to an end next month. I currently pay £24 per month and then it increases to £44. While it's a decent service, it's not an extra £20 better and there seems to be plenty of competition running over Openreach lines. But if I change…
When can you submit an new BB order at end of contract
My BB contract with Plusnet ends on 22/01/22. I'm interested in the Vodafone offer with the £100 card which ends on 14/01/22. Is it possible to specify on an order when you want it to commence? thanks
Price increase
Hello just seen on the news that virgin media is going up in price by £56 a year, just had a email from virgin saying my price is going up £8.50 a month which is £102 a year. Any ideas which is wright.
I have fibre to property but can’t get away from BT
I had fibre installed along with other people locally 2 years ago and am happy however I don’t seem to be able to change to a different supplier as they all think there’s no fibre in our area. I tried to ask BT to update their systems to make it visible that my property had fibre and they just seemed to indicate that other…
Virgin Media - help please
I stupidly got enticed with a Virgin Media promotion to boost my speed, this has led me to a world of pain. My existing contract which was due for renewal September 2022 was £44 per month – the package was 200MB Internet, basic TV with BT Sports. I applied for the Winter promotion that I received via an email on 30th…
Problem with my TP Link adapters
My speed has dropped considerably lately and have just noticed the lights on my TP Link are not correct on the adapter connected to the the laptop the first light is green and the second red and on the adapter connected to the router the first and third lights are green the middle one is not lit.I have been fiddling around…
Using broadband less
New year coming up, my thoughts are that I want the whole house to have a break or use BB less.What are my options?Can I message my provider and ask them to turn it off for a month, I would also be happy with BB only being available after 6pm.
Talk Talk. Legacy Package?.
Talk Talk Legacy Plan BB with Calls. Anyone have copy of the Terms & Conditions of this plan? Anyone been on this plan kindly share how much was charged for the plan. The BB speed received.
Powerline or mesh
Hi folks. Straight to the point. We have a summerhouse which has electric via armoured cable from the house. Due to location of our WiFi router it isn't viable to run a Cat5/6 to the summerhouse. Powerline (WiFi enabled) or mesh I believe are our options. I'd need 3 units/nodes as I'll put one in the lounge. One thing to…
Trapped with Virgin Media fibre!
Hi everyone, I live on an estate, it's about 20 years old, just a couple of houses off the main road. The internet speeds around here are ~3mb For years there was no fibre broadband. Up until about 5 years ago when Virgin routed cables and we could have super fast speeds. I've been with them since however... They basically…
BT
My BT is up in 16 days, what's the best anybody's got?Currently on option 1 + 500 calls, £27odd Seemingly don't do 500 now, it's 700. They now want £34odd, anybody recently got better? TIA
Who should pay the cancellation fee?
Hi. I’m hoping for some guidance on a contract issue. My son and his then girlfriend ended the lease early on their flat and paid a fee accordingly. As the broadband termination fee was going to be huge, my son has continued to pay the monthly fee to Vodaphone until the contract ends. Unfortunately he has had £380 taken by…

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MSE News

Martin Lewis: How to call your bank with just three digits – as 'anti-scam' phone number called over a million times
One million calls have been made to the '159' anti-scam phone number since its launch in 2021, new figures reveal today (Wednesday 30 April). MoneySavingExpert.com founder Martin Lewis – one of the well-known faces most used in scams – explains how to call your bank by dialling just these three numbers.
Revealed: Holland & Barrett's supposedly cheaper 'Subscribe & Save' often costs more – it's promised a review after our investigation
Holland & Barrett's 'Subscribe & Save' scheme claims to offer regular shoppers "the best value" – but it failed to do so in the majority of cases MoneySavingExpert.com checked over a five month period. The retailer has now promised to review the scheme after our research found it was often more expensive.
Don't get your passport by post – 360,000 paid more than needed last year
If your passport is due for renewal, apply online if you can – it'll save you £12.50. More than 7 million Brits did just that last year – but over 360,000 missed out on savings by using a paper form instead, MoneySavingExpert.com can reveal.
Sainsbury’s Bank customer? NatWest takes over this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Chase customer? Check if you can get its newly boosted 4.8% easy-access saver
If you've got a Chase account, check if you can boost your easy-access savings to 4.8% – made up of a 1.8% AER fixed six-month bonus plus its standard 3% variable rate. Chase says over 2 million customers can get the boost, which would top our normal savings tables if it were open to all, though it's beaten by the top easy-access cash ISAs.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from Thursday 1 May. For most, this means little will change for now as the Sainsbury's Bank brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, it's worth considering moving any excess elsewhere to ensure your cash remains protected.
Martin Lewis: Is the £20,000 cash ISA limit about to be killed off? What savers should be doing now
Plans to cut the £20,000 cash ISA limit later this year are being considered by the Government. In his latest video, MoneySavingExpert.com founder Martin Lewis explains what's likely to happen, what the changes would mean for savers and what you should be doing now.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
Sainsbury's Bank's savings, credit cards and loans will be taken over by NatWest from 1 May. For most, this means little change for now as the Sainsbury’s brand will remain, though it's expected to be phased out towards the end of this year. However, if you've over £85,000 saved across both banks, you'll need to move any excess elsewhere to ensure your cash remains protected.
NatWest to complete takeover of Sainsbury's Bank this week – here's what it means for savers and borrowers
From Thursday 1 May, Sainsbury's Bank credit cards, loans and savings accounts will be run by NatWest as part of a deal between the two banks. You'll be moved to NatWest in the future, likely towards the end of this year, but for now the Sainsbury's Bank brand will remain and you can continue to use its products and services as before.

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Broadband & internet access

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