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BT price hike
Hi everyone, relatively new here; be kind. I looked at my bill today and noticed that my bill had gone up by £20. I called up and they can't seem to understand why it has happened. They don't even offer that price for this package... I have had nothing but trouble since I started with them: * constant messages saying your…
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BT Fibre 1 - 67 MbPS
I have been with BT for ages now and this would my 3rd or 4 th time renewing. The best price they have offered me is £25.99 for a 24 month renewal ,anyone had any success in beating them further? I am very tempted to go with Vodafone who offer the same package at £20 PM .
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Are ISP's (Hyperoptic) allowed to offer "Loss Leader" discounted broadband rates to New Customers?
I am a very upset
and disgruntled customer of Hyperoptic. What I have a severe problem with is
the off-handed way they treat their existing customers. I currently pay £35 per
month including VOIP phone for 500Mb of download speed, which to be honest is about
95% reliable, although it has dropped out on the rare occasion. I…
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Unable to access Shell broadband offer
My Plusnet contract's due to end soon and as they've increased their fees I looked around for a cheaper deal. Shell energy 11Mb looked interesting, but when I click on the link, the resultant page is 'greyed out' and I can't click on anything on it. Is it me, or is there something I can do?
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Weird EE notification
Twice today, I've received a notification on my Samsung A70 android phone which says, "No mobile data service. Temporary turned off by your operator for sim 2". My account says 14.4GB of 15 GB left. I'm on EE. Any ideas why I'd be getting this please?
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Talk talk contract up, to stay with them or move to BT for an extra £2 per month with extra bonuses?
I'm currently with Talk talk broadband and there giving me 18 month contract fixed fee now for £28 a month. Fibre 65 package has the Estimated Highest Download 73.6 , Lowest Download 66.2 and Minimum Guaranteed Download 59.6. Have spoke with BT who are offering Fibre 2 package £29.99 per month (activation fee and delivery…
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Three Mobile Broadband
I have just renewed my Three Mobile Broadband for another 2 years and they sent me a new ZTE modem (previously Huawei) and new SIM card and ever since my signal strength has gone down to 2-3 (previously 4-5) and download and upload speed gone right down.Can anyone please suggest what I can do?
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Router return when originally with Post Office Fibre that transferred over to Shell Broadband ?
Under the T&Cs of my
Post Office broadband, I had no need to return the router if I passed the one-year
contract period. The returns label attached to the router box was addressed
back to the Post Office. I renewed with the PO for second year, after which
I was transferred over to Shell Energy. I am planning on leaving…
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Sure internet - contract early exit
Hi,I need a bit of advice. I'm stuck in a contract with Sure internet, they provide broadband services to the Channel islands and Isle of Man. I was living on the Isle of Man from August 2021 when I started the contract with Sure, due to unforseen circumstatnces I have moved to the UK where Sure don't provide a service so…
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talk talk 'contract' not a 'contract' fixed price
having been a loyal TT customer for years I am horified to be told that I can sign up for 18 or 24 months but the price is not fixed, am reluctantly looking for a new deal as the prices have gone up , I will be looking at Martins site when this deal comes to an end in 3 months
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Phone call from BT about internet speed
This morning, I had a phone call from someone saying they are from British Telecom. He said, I am not getting the internet speed I should be getting and they can help me with it. I said, I am not with BT and this could be a scam call. He said, how can you say that, we are trying to help you. I said I'm not interested and I…
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Vodafone Broadband (or not...)
VODAFONE BROADBAND - YOU DECIDE! We recently tried to switch our home broadband from a provider who was putting their prices up to Vodafone which had come up as a 'best buy' on the MSE website. As a couple working from home, with elderly relatives on call, it was imperative that the switch went through without a hitch. So…
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Moral Dilemma
I cancelled my WiFi and before getting a new one I discovered that my old provider hasn’t actually disconnected me. So I’m currently getting free WiFi. Should I get a new contract or see how long I can get away with not paying anything?
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HELP PLEASE ----BROADBAND SIM ONLY ----
Hello everyone --- some time ago I asked on this forum for info re: INTERNET ONLY SIM TO USE IN UK --- I got couple of replies suggesting ASDA PAYG --- I followed the advise, got ASDA PAYG SIM, topped it up with £5 (to check first how it works) stick the device into my laptop, connected to Internet - and the whole credit…
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BT BB offers
Anybody contract with bt bb due to end? It is worth checking the deals offers. I am paying £1.19 extra for bb essential fibre and now been offered O payment if I renew contract for another 24 months. Too good to miss 49Mb - 50Mb Less than new customer price £0.00 extra a month @pay less than a new customer Your new monthly…
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Property purchase but worried about potential broadband (FTTC) speed and reliability
Hi everyone, I've just had an offer accepted on a house and as both my partner and I work from home fast and reliable internet is a must. Our current usage is video conferencing calls and general internet use in the day (both work from home) and evenings are HD streaming on 2 tvs (Prime/Sky), Xbox gaming, Tablets (two…
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Full Fibre Freedom Fibre
Good day to all, I received a letter from Freedom Fibre that they will be installing full fibre cables in our area between May and August including my street. This raises a couple of questions for me. Does this full fibre work on a totally different connection cable that comes into the house? So the existing copper cables…
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Who is correct (in telling me max BB speed to my house)
How would I find definitively what I can get here Plusnet whom I am with say @44 is max (despite Fibre to a box less than 300yds away), but every online page tells me, no problems getting more. e.g. You might end up paying extra for slower speeds! To make sure you get the speed you're paying for, please enter your…
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Providers with Router/Modems that can be set to 'Modem Only' mode?
After a lengthy Bot Chat followed by an Idiot Chat, Vodafone tell me their Router/Modems cannot be set to 'Modem Only' mode. I've recently bought an Asus Router which has been great and I'm currently with Virgin Media and thinking of ditching the TV package. So I'm looking around for providers with Router/Modems that can…
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Will BT increase my speed?
BT have been through my street laying fibre optic cables. If I look on the BT website fibre up to speeds of 900Mb/s is available to buy. Last December, after haggling I renewed my BT contract for 24 months and I have a fibre 2 package. At the time when I renewed the fastest available broadband was 36Mb/s and the stay fast…
