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Nightmare moving from Virgin to NOW TV
Trying to take advantage of what, on the face of it, looked like a good deal for internet and phone with NOW TV, moving from Virgin Media. Had a connection date of 3/11 with NOW TV so arranged to stop the Virgin Media service on 5/11. Openreach engineer turned up on 3/11 and (cutting a long story short) went away without…
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Vodafone Broadband - New Customer Offer
We have been a Vodafone broadband customer for 2 years and are now looking at switching. However, Vodafone are currently offering a £100 bonus for "new customers" who sign up for a 24-month contract. The existing contract has always been in my name and paid from my own current account (rather than our joint account). I am…
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Broadband start date
My Talktalk contract ends 6th Jan. Spoken to retentions and they are not interested in matching Vodafone. Can I specify a start date for new Vodafone contract. Unable to get through to customer services.
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ADSL BB why pay more
My ADSL bb is up for renewal. I live on the edge between two exchanges. So right at the very end of the fibre and end of the copper. The download sppeds are awful. 5 mb on a good day. It does most things well enough. I refuse to use virgin and mobile for lots of reasons. Question is it worth paying anymore than the…
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TalkTalk continue billing after switch
I have been assisting a relative to switch from TalkTalk to a different provider for Broadband and Landline services due to dissatisfaction with TT's customer service. First attempt in March 202 was to move to Vodafone; Vodafone tried several times to switch, but TT kept refusing the request and my relative gave up. Then…
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Best VPN
I'm currently have the free AVG for a VPN and was wondering is this one ok or are there better ones. I ideally want one that is good for several devices. Any help would be greatly appreciated.
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Just started a broadband contract and I want to leave
It's been a nightmare from day 1 - technical problems, engineer visits, overcharges, constant faults and I just want to go back to my old broadband provider. What are my chances? Any advice?
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Advice on Vodafone broadband issues
I recently moved over from TalkTalk to Vodafone - I've been with the latter for my mobile for years, so the pricing made sense. It wasn't a particularly smooth process which, in hindsight, should have been a warning. They haven't been able to achieve the minimum speed guarantee so I am at least getting a discount for now.…
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Broadband fraud
Help please! Broadband got cancelled which I never requested - after contacting my provider a transfer was apparently requested 14 days ago (found the email in my spam hence not picked up earlier) and because I'd not contested it my account was cancelled. They have tried to re-create my account but it has been rejected and…
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Broadband cost
Hello all, This may not be the first time this has been raised, so apologies if I am repeating. My BT broadband bill was £61 a month (about 33Mbps download speed). Vodafone pinged me and said I could get the same for £21. I phoned BT last week and got an immediate reduction to £26 for exactly the same service. 2 regrets...…
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Close to new customer deal for Now Broadband. - HAGGLE for the price.
Now broadbands Super Fibre (top end speed) for new customers is 22 per month.Existing customers were recently faced with a price hike up to around £35. Bit of haggling and I've got a 'near to new customer price of £23 pounds for the next 12 months.
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Cannot add BT sport app to Plusnet Broadband.
Hello everyone, I have recently changed to Plusnet Broadband, I only did this so that I could access BT sport cheaply by adding the BT sport app to my account. I have been trying since last Saturday to no avail. I have been passed back and forth between BT and Plusnet each blaming the other. After about 6 hours of…
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Ee 5g Home Hub
Has anybody got any experience of the 5g Home hub,? Thinking of cancelling sky as its becoming more expensive and getting an EE 5g Home hub. We live very close to a 5g mast so have good coverage, currently we have a WiFi booster in our house due to the construction of it Thanks
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deals on this website
its probably me usually is but I have been browsing the deals. i was looking at Shell and I dont use the internet much. definitely not for gaming. The cheapest deal was for £12.83 effective monthly cost.. £16.99 month and £50 bill credit.. But when I go onto their website through Get this deal, They are stating £16.99…
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SHELL cease charge
Hi Left she'll broadband in Dec but was charged cease charge after previously been told by them that I would not be charged. Went through link from here to get the deal but I have no proof of this and I can only see 9 of my bills on account to see if there any details on there about the credit offer I signed up for. Anyone…
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Plusnet
Crazy situation !!! I changed my bank and unfortunately my direct debit didnt go through with plusnet for phone and broadband .First I knew was broadband cut off .Phoned them up and was tpold I had to pay the missing month .No probs I thought but....................... Their system wont accept payment with a credit card…
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WiFi Mesh Systems and Connection Speeds
I'll try keep this simple to make it easy for you knowledgeable people to respond. * Live in a 3 story terraced house, Virgin Media fibre connection (M200) and router is situated on landing in middle floor which seems the most appropriate position. * Problem 1: Using Virgin Media router, you wouldn't get WiFi at all in…
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TALKTALK -Worst provider in UK
My biggest mistake was choosing talktalk as my broadband provider, when things go wrong, they don't seem to try to fix it, plenty of lies and empty promises but nothing really gets done, they just don't seem to care one bit, , they tell you a manager would call but no one calls, you call again. same thing all over again,…
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Vodafone Superfast 2
Hi, Has anyone encountered problems trying to get this deal which includes the £75 Amazon voucher? I've tried numerous time. Once redirected from MSE to the VodaDone site you are reminded that it's an online deal. You're also told that the online option isn't available and that you should call a Vodafone centre. When you…
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Rural internet advice (Plusnet & Vodafone)
We’ve recently moved to a new home which is pretty rural and doesn’t get much 4G signal, except a few odd spots. I’ve got a couple of questions that I could really use some help with please: 1. There was a phone line already installed so we assumed moving our Plusnet broadband over wouldn’t be an issue. However, the line…
