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Broadband and mobile users to be hit with price hikes of up to 7.9% as BT, EE and more confirm rises
Millions of BT, TalkTalk, Three and Vodafone customers will see price hikes of up to 7.9% this spring. It's a blow to consumers amid ongoing campaigning from MoneySavingExpert.com (MSE) and its founder Martin Lewis to end above-inflation, mid-contract rises. Read the full story: Broadband and mobile users to be hit with…
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Virgin media price negotiation - How are people doing?
Hubby on the phone right now, just over an hour so far, as they are trying to raise our monthly charge from £59 to £88 !!! So far the best offer they have made is to give us a much bigger package (faster BB, loads more channels, free anytime calls) for £69. But we're happy with the package we have. I don't want to be…
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Tv licence
Sorry I know this has probably been asked a million times but do I need a tv licence?... I only use my tv for gaming and very occasionally watching a bit of Netflix this is all I have a tv for. Its been like this for around 4 years but I've always been too nervous to cancel incase I get people knocking on the door…
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Our new Sky Haggling guide - please share your feedback
Hi all, we have new Sky Haggling guide, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide. Thanks for your help, MSE Nick
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Free calls abroad via a 0870 service
Hi all, Just returned back from a holiday to Portugal and left something in the hotel so have had to phone them (good news is the item's been found, just organising DPD to get it back here to the UK). Was looking up my carrier's charges (Lebarra - only 2p per min, pretty good!) but then came across a service saying you can…
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I think I have been scammed by BT into an EE tablet contract!
Hi, Long story short, I have been unable to make outgoing calls on my BT landline, which turned out to be an issue at the local exchange. I had 2 engineer visits, & was advised to get in contact with BT & request a "smart hub 2" Wi-Fi router to replace my basic smart hub. I contacted BT & did this, but they sent me the…
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Cannot get ITVx or UKTVPlay on Humax Freeview Play HD Recorder
I bought a new Humax Freeview Play HD Recorder (model FVP-5000T) about 18 months ago. I can get most of the smart TV channels, such as BBC Iplayer, Youtube, PBS America, but there are some channels listed on the Freeview screen I cannot get at all. When I go to ITVx, I get a message which says "ITV Hub is unavailable on…
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Now TV BWlegal letter of claim
Hi. I received a letter this morning from BWlegal demanding a sum of £425.91 on behalf of JC International Acquisition LLC, original creditor being Sky UK limited (Now TV). Apparently, they have made several efforts to contact me about the balance and as all their efforts have failed, they are taking legal action against…
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Sim only.
My Daughter is with three and her contract has ended. She came to re-new but they have quoted her £46 per month. Her phone is also locked to that network. She doesn't want to leave three but has seen a monthly sim only at £8.00 pm on uswitch. I and my Daughter have no clue as to what the process is to change over to this.…
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Very best deal for cheapest TV + Broadband
I'm with Virgin at the moment and have a great deal for £20 Broadband and TV. It was £18 up until August but deal is just about to run out and have been given price of £33 or £19 if I want broadband only. I simply can't accept an increase from £18 to £20 then to £33 all in the space of a few months. Can someone suggest any…
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Message in Sky app and online
Hi Can anyone tell me what this message is about on my account? I think I wrongly thought it was a direct debit problem - I recently changed bank details but Sky said everything was ok. Cheers
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Landline number changed overnight
Hi, my elderly mum is with shell/octopus for her landline contract (no broadband). 10 days ago I rang her home phone with no problem but the next day it was ringing but I couldn’t get a reply. I rang her mobile and got her to ring my home number from hers. My caller ID said that her home number had changed. It had the same…
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Virgin landline calls to Virgin mobiles still free?
Hope I can get help with the following: Before the merger with O2, you could call a Virgin mobile from a Virgin landline for free. I used to have a Virgin mobile which became and O2 mobile after the merger. My mum has a Virgin landline. But after the merger I cannot find out if there are still free calls from landline to…
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Landline calls being charged after 60 minutes - are there any that don't?
Hello, I'm trying to find a landline phone contract for my father-in-law. He's 95 with failing eyesight, but still lives at home on his own. He's on an 'inclusive calls' package for his landline (doesn't use a mobile) but has been getting some hefty monthly bills, and we've realised this is due to him not ending calls…
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Sky price increase
Currently have TV & broadband but not kids or sky sports. Currently £90 increasing in April to £97. Called retentions team & best they said they can do is down to £80 overall which was disappointing. If I go through & put cancellation in what will happen with films purchased through Sky & is this the best way to get a…
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Year sim only deal but no sim… can i leave?
I have been with a new mobile company for a few months and my sim broke. I requested a new sim about a week ago one was sent and it didnt have phone number etc on it, ive had nothing but hassle trying to sort this - i cant request a new sim myself as it says it already exists, tell this to these people and they dont listen…
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Freeview Play vs TV EPG for 85 year old.
Hi all I'm just awaiting delivery of a TLC 43C645K which is for my elderly monster in law. She isn't great with Tech and currently has a basic SKY Q package which I don't feel she needs (any channels she uses are on Freeview) so she is basically paying Sky just to use the recording facility which she sometimes struggles…
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Haggle with BT - our new guide
Hi all, we have new BT Haggling guide, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. Thanks for your help, MSE Sally
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EE Mobile £8 - Unlimited everything ( with conditions ) is it worth it ?
Currently on a rolling contract with EE for £8 a month for 6gb of data at full speed ( got a 4g phone ) - unlimited text + calls but when the 6GB runs out it drops to 3G which is unlimited . Does this sound like a good deal ? i have checked the comparison sites and can find cheaper deals with more fixed but none with the…
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nationwide transfer to Digital. How to keep landline
Like many older people, my 89yr old dad does not have broadband. He just has a landline. He is in a panic as he is hearing `all' phones are going to be phased to digital in a `couple of months'. I spoke to his provider - Shell Broadband (soon to be OVO I believe) and explained he has no broadband, only a landline and wants…