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heatherwood wrote: »
..the initial new deals are for either 6 or 10 months (depending on the part of the package affected), but, I simply need to call back & re-instate them!!
amy28lm wrote: »
I just contacted Sky, hoping to receive an offer after 5 years of being a loyal customer. I was polite and explained i could no longer afford the monthly payment. The gentleman i spoke to sarcastically asked me to confirm that i could not afford £46.40 a month, proceeded to offer me £2.50 of my bill, when i declined he had cancelled my broadband before i even had chance to blink.
Rootless_Tree wrote: »
What would be the chances of me just going into live chat, nicely telling them the above (I've been a customer for 8 years) and getting anything worthwhile off them?
EDIT - I'll answer my own question as I just tried it. £20 off my overall bill per month is what was offered. From £87 to £67. No movement other than that.
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