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New to the Phones & TV board? Start here
📺 Useful threads on this board * Sky retention deals * Virgin Media retention deals 📺 Useful links to MoneySavingExpert.com guides * Do I need a TV licence? * Digital TV deals * TV MoneySaving Tricks 💡 If there's a link you think we should include here, please send me a message!
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PAC Mobile Transfer
Hi, In the most distilled form, the question I’m asking is: is it possible to use a PAC code to transfer old number onto a contract that will be four months into a 24 month contract. i have seen conflicting information about whether it is possible. The number I want to keep is currently on a PAYG sim ‘contract’ with Tesco.…
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Sky TV retention deals ( post your haggling successes )
Please post any deals you have negotiated with sky Please post The package The price and discount The length of the contract
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BT Landline - changing package & exit fees
I'm looking to reduce the BT Landline package in a property now vacant and due to be sold eventually. I only want their basic PAYG home phone offering now, but I am aware BT services usually seem to be packages with terms, 12 or 24 months etc. As the house will be sold eventually (6 to 9 months maybe?) I am aware that I…
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O2 charging for mobile I was told was included in my Virgin Media package
VM phoned me on 24.2.24 to renew my contract, offering a discounted package of £59/month that included O2 mobile. I didn't and don't want O2 mobile but was told I couldn't get the discounted VM package without it and repeatedly assured the £10/month O2 charge was included in the package so I may as well have it and didn't…
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Virgin Media retention deals (post your haggling successes)
Post any deals you've obtained when negotiating a new deal Post The package The price and discount The length of the contract
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Virgin Media Chasing TV Box returned over 8 Years Ago!
Been with VM for over 20 years, have had TV broadband etc. from the start. In 2016 I cancelled the TV service (Kept broadband) and returned the set-top box. Now I am cancelling broadband and completely closing my account. They are asking for the router and TV set-top box to be returned. I have the router ready to go back…
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£100 BT Security Deposit UNRETURNED
Gave BT £100 security deposit in 2019. Cancelled their service today as moving house and now they say they have no record of my holding deposit as it would be "archived" as so OLD??? I have complained to investigations and they said they'd email in 48hrs but he wasn't hopeful my £100 would be returned. I had to give £100…
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Broadband and mobile users to be hit with price hikes of up to 7.9% as BT, EE and more confirm rises
Millions of BT, TalkTalk, Three and Vodafone customers will see price hikes of up to 7.9% this spring. It's a blow to consumers amid ongoing campaigning from MoneySavingExpert.com (MSE) and its founder Martin Lewis to end above-inflation, mid-contract rises. Read the full story: Broadband and mobile users to be hit with…
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Sky+ stopping support of BBC 1 issue & will lose all BBC channels
Hi I am having an issue with my Sky+ box no longer recording BBC1 ( can't live pause or rewind either). Having spoken to Sky technical support a couple of times I have been told that no additional support will be provided and only option is to upgrade to Sky Q. Was also told that all BBC channels at some point in future…
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Cutting cost for virgin media broadband, one parent retired
Hi all, hoping someone can point me in the right direction... My dad has just retired at Easter and as such still organising his employers pension and state pension. He's not yet applied for pension credit but will be looking into doing so after we've read up on here to try for it. My mum doesn't receive anything but pip…
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Is it possible to move my Landline phone number to a mobile contract?
My parents BT contract for phone and broadband is up soon but there are not many deals out there for 55mb+ broadband and unlimited phone calls. They are currently copper wire but i know they will have to move to VOIP. Their intruder alarm uses the copper wire to inform us the alarm is going off so we are having to change…
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Social Tariffs for elderly
My mother in law and father in law are in their 90's and are getting incredibly worried about the digital switch-over They have a TalkTalk landline which is vital for their survival and they also have a broadband connection - that I believe is never used - my MIL has a computer that I gave her 15 years ago !! They pay…
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Now tv
Just to let everyone know im a long time member and always use this site to save money so swapped to now tv 19 days ago,ive just had an interim bill of £11.13 after paying at the beginning of this month,after finally getting through i was told this service goes up by £3 in july,so basically i was better off staying with…
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Sky TV subscription costs
My elderly father has had Sky broadband and TV box (no cinema/sports etc - just the basics) for donkeys years and has just kept the payments going. It's an old Sky+ box. I found out he's paying £108 a month for it which is crazy. He isn't keen on switching because he's used to the box but I'm guessing they'll become…
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Do I really need to tell TV license people that I'm not watching TV?
Hi, Moved into my new house. I don't watch TV right now, but will do when this coronavirus clears and I know sport is unlikely to be cancelled... Got a letter for the TV license people asking if I watch TV and if not they want me to tell them. Why do they need me to tell them I don't watch TV. If I am not offering up…
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Landline costs for vulnerable
What is being done for vulnerable people who rely on the landline and don’t use a mobile phone. The broadband prices are also making having a landline expensive.
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Talk Talk & Ofcom Automatic Compo Scheme - They Say I'm Not Covered
Hi all, very brief query and background below. With Talk Talk already and upgraded to fibre. They promised on a call it would be within 2 weeks - ended up talking 10 weeks (that was with me chasing) numerous delays, etc. The Ofcom automatic compensation scheme (link below) states you are entitled to £6.10 per day in compo…
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Why I ( and others ? ) don’t switch.
I pay BT 65
a month for broadband and landline phone. Martin urges me to switch or haggle. Here’s why I don’t. A reliable,
continuous service is these days as important as power and water. I don’t want to risk it – “if it ain’t broke
don’t fix it”. The sheer
confusion of deals. The hassle
of remembering everybody who has…
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BBC 2 WhatsApp free number - doesn't work on my mobile phone
My android phone won't allow me to send WhatsApp messages to 08000 288291, which is BBC 2 free WhatsApp messages service. I am with Lebara mobile. Any ideas why?
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BT signal issues at new home
Hi All We moved house in March, we moved 2.5 miles up the road so not far and we took our BT TV subscription with us but moving in we had really bad signal issues, a lot of channels were barely watchable with the pixelating and breaking up completely. We were getting signal strengths of about 4 to 6% a lot of the time. We…