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Ovo energy customer? You may be moved to E.on in future – here's what's happening
Ovo energy users could become E.on customers later this year under a planned takeover deal agreed between the two energy suppliers. However, there's no change for now, with the deal still subject to regulatory approval, including potential scrutiny from the competition watchdog. Read the full news story: Ovo energy…
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EDF meter readings history gone AWOL
Just wondering if it is a site glitch or just my account. Logged on this morning to enter my latest meter readings, which were accepted, but whilst the last 18 months of gas readings are listed the electric list is blank. Just says there are no historical readings. I am not concerned as I have all my spreadsheet data &…
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Opinion needed on failed supplier switch compensation.
So situation as follows. No welcome message on meter or IHD, when it usually shows on a switch. New supplier has admitted verbally and in writing problems their side, but not in wording that says switch is failed, in their words its just a meter communication error. Meter is actually communicating, Bright service still…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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SEG Tariffs for Solar
Hi, We had solar panels installed a couple of months ago and have been trying to change our tariff to Octopus Intelligent Flux. However they have suspended this tariff for new joiners because of the volatility in the energy market (I'm guessing the Iran conflict). Much as I'd like to stay with Octopus, does anyone know of…
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Fuse Energy & OFTM Reviews please ⚡️
Do you use Fuse Energy? What do think? How is the customer service? The App? Billing? Please let me hear your reviews. I've read the previous threads, Trust pilot etc. I'd like to hear from current or previous users. I'd also like to hear the same about Outfox the Market? It's time for me to divorce 🐙 It's been a long time…
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E.On Next trying to pull a fast one?
Be warned… About two weeks ago, I took a gamble and decided to take out a one year fix with E.On Next (my existing company). As we mainly use during the day I was sure to chose a tariff that had the same day/night rate and this was confirmed in the email confirming the tariff change. get my first statement post change and…
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Warm Home Discount issue - BG Energy
Has anyone else received their Warm Home Discount with British Gas? I thought it would be applied to my energy account as like previous years as I pay by direct debit but they are saying that I have to wait until my next bill which is due end of May and the discount should show on there off my bill for the past three…
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Fix ends in November, should we consider changing now?
I’m on a good rate fix which ends in November. Given there might be no good rates available then, should we consider switching now and tying in a fix till next May and suck up exit costs, or wait it out and hope there will be some decent deals in October? Thanks
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Using comparison sites to switch to existing energy provider
I am currently with British Gas on the price cap. The switch tariffs on offer through the customer portal are rubbish. However on comparison sites they often put up much more competitive switch deals which seem to allow switches from new and existing customers. When completing switch forms, it is all very much worded…
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To Re-fix early or not to
I'm currently on the MSE Octopus Saver paying ~ £70 dual fuel per month. Now as per typical bad luck me my fixed tariff expires in August (9th to be exact) now I'm debating if I should bite the bullet and eat the exit fee (total of £50) or wait it out till closer to my renewal date and get a new fix then. What are peoples…
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Not So Smart Energy Provider
It all began in the summer of 2020. EDF sent an engineer to install smart meters, early pandemic, socially distant and facemask compliant. The installation was far from smart. No readings transmitted, IHD seemingly working, but it could have just been in demo mode. No progress for a year, ombudsman investigated. Paltry £25…
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Cheap Energy Club password issue
I entered my password and was prompted to change it for security reasons. I was sent a link to do that but every time I set a different password and try to sign in I get prompted to change it. Any ideas?
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Price increase in July? Potential ceasefire?
It seems like there maybe finally a ceasefire with the iran war. I was on 12m fixed November 2025 v1 with octopus energy. I was worried about the prices shooting up in July and then go up even more up from November when my current term would end ready for another fixed term. Now I decided to refix because of this with…
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Octopus App not tracking IOG cheap rates
hi. Anyone else seeing the same issue? Since April 29th all usage appears at peak rate, though I can see (via Insights) and Octopus confirmed, that cheap rates are being applied. Therefore it looks like the app has an issue though Octopus don’t seem able to help. I’ve been using the app for over a year on IOG and it may…
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smart meters
Is there any way to trace my smart meter history. I had a smart meter installed before the pandemic. After a few years I was getting constant emails asking me for a meter reading. That shouldn't have been necessary. In October, last year an engineer spent all day replacing everything and I was given another, exactly the…
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How to check if you're on the Energy Price Cap
About two-thirds of homes are on a price-capped energy tariff. To quickly check if you're on one, we've created a new Price Cap checker tool. We'd love to know what you think of it! How to check if you're on the Energy Price Cap Thanks MSE Clare
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Optiwatt plug in energy saver
Hi, has anybody got any knowledge or experience of this item, (Optiwatt plug in energy saver) claiming to reduce electric bills? Thoughts please, tia
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Eon next power up
Eon next have invited me to sign up for their PowerUp event tomorrow from 10:00am to 12:00pm. “Your target is to use 1% more electricity than you usually would during this time” “If you hit your target, we’ll give you £0.20 credit for every extra kWh of electricity you use.” Anybody else participating?
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Octopus gas tariff
My fix ends in 2 days and looks like flexible is cheapest currently. But I'm guessing it'll go up in July? Fix is 1p more per kWh. Is that the sensible choice? Having an exit fee makes it a harder decision
For questions about water supply to your home.
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A place to get help with air source and ground source heat pumps, sharing experiences with other MoneySavers.
If your home is powered by anything that's NOT mains gas or electricity, this is the place to find help and support.