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New to the Phones & TV board? Start here
📺 Useful threads on this board * Sky retention deals * Virgin Media retention deals 📺 Useful links to MoneySavingExpert.com guides * Do I need a TV licence? * Digital TV deals * TV MoneySaving Tricks 💡 If there's a link you think we should include here, please send me a message!
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Should you be allowed to 'lock in' a deal days before your contract ends?
I'm with BT & my current 24 month contract ends 6th April. Today I went via live chat to secure in a deal as I don't doing it over the phone (probably big mistake here)... I told them at the beginning of the convo that I am looking to either cancel the lot or renew the lot, price depending. They (eventually) gave me a…
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Do BT charge an ADSL cease fee?
Having recently moved over to fibre I have asked that my existing landline and ADSL be cancelled, however my telecoms provider have now indicated that there will be a charge: Supplier Cease Charge
(Ex VAT): £36.64Is this correct, does it apply to all openreach ADSL lines?
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6 months of trying to get BT to install services and no further ahead.
Hey guys, as always looking for some advice please. Been with Virgin for years in Basildon, Essex. Last year got told BT are now available in our area and was overjoyed at the option of switching away from Virgins diabolical customer service and numerous issues. However, since September I have spent days on the phone to…
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Sky Price Increases April 2024
Just to let everyone know this year's Sky Price Increases are now showing on your future bills. My April bill has Signature going up by £2.50 a month and Ultimate TV Add On by £1 Especially worth noting these for anyone negotiating with them now as your bill will increase in April. My HD and UHD is free so no increase…
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TV Licence monthly direct debit errors
I recently received my TV licence renewal at £169.50 for monthly direct debit )starting April 2024). However, the monthly amounts listed for April 2024 to March 2025 inclusive are 12 x £15, which is £180. Why am I being overcharged and why don't they simply charge 11 x £14.13 plus 1 x £14.07? I asked a question via the TV…
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Switching Virgin from husband to wife
Just a thought. I've come out of contract with Virgin Media for broadband, mix TV package and phone. I've tried my usual cancellation process when they normally make a deal to keep my account. But they would only come down to £60. Could I cancel and then my wife could join as a new customer and get a new customer deal for…
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Sky TV retention deals ( post your haggling successes )
Please post any deals you have negotiated with sky Please post The package The price and discount The length of the contract
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The Times - subscription prices - can it be cheaper?
What prices have people achieved with haggling/cancelling? Only 2 price tiers on offer for digital only. £26 full digital £15 a month but useable on 1 smartphone device only (not tablet or pc/laptop), which is no good for family usage Has anyone managed to negotiate cheaper? Given subscription doesn't make it ad free and…
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Sky Mobile - Increasing SIM costs
I've been with Sky Mobile for a few years now, and have a contract for a Mobile and SIM separately with them. The SIM is going up next month. For 20GB, it's going from £10/month to £15/month (I expected this from the contract, but it's still quite steep). They're giving me the option to change. I've tried contacting on a…
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Licence and BBC Iplayer Advice
Had relatives stay for a couple of weeks while they were sightseeing. We no longer have a licence and I never thought to mention it to the relatives. They watched Iplayer over 2-3 weeks they were with us and tv licensing want me to purchase a licence or fine me 1K. I didn't realise they were using the TV. Anyway, I've…
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New to VoIP advice
Looking at moving landline over to VoIP; I know I can get an ATA and use the existing wiring but as it looks like I have some old Cat-5 already in place seems like a better idea to go fully VoIP. Can anyone suggestwhere to start looking for a couple of VoIP wired phones, which manufacturers to consider. One will need to be…
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BT to EE Con
BT Confidence trick watch out. BT took on EE and it looks like they have decided to split Residential to EE and Commercial stays with BT. On the 25th March I phoned BT and they suggested I would get a discounted deal by moving to EE, which would be £5 less than I am paying BT, with mostly the same contract except I had 700…
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Virgin Media retention deals (post your haggling successes)
Post any deals you've obtained when negotiating a new deal Post The package The price and discount The length of the contract
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Broadband and mobile users to be hit with price hikes of up to 7.9% as BT, EE and more confirm rises
Millions of BT, TalkTalk, Three and Vodafone customers will see price hikes of up to 7.9% this spring. It's a blow to consumers amid ongoing campaigning from MoneySavingExpert.com (MSE) and its founder Martin Lewis to end above-inflation, mid-contract rises. Read the full story: Broadband and mobile users to be hit with…
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Virgin media price negotiation - How are people doing?
Hubby on the phone right now, just over an hour so far, as they are trying to raise our monthly charge from £59 to £88 !!! So far the best offer they have made is to give us a much bigger package (faster BB, loads more channels, free anytime calls) for £69. But we're happy with the package we have. I don't want to be…
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Tv licence
Sorry I know this has probably been asked a million times but do I need a tv licence?... I only use my tv for gaming and very occasionally watching a bit of Netflix this is all I have a tv for. Its been like this for around 4 years but I've always been too nervous to cancel incase I get people knocking on the door…
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Our new Sky Haggling guide - please share your feedback
Hi all, we have new Sky Haggling guide, and we'd love to hear your feedback. Just click reply below to share any info. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide. Thanks for your help, MSE Nick
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Free calls abroad via a 0870 service
Hi all, Just returned back from a holiday to Portugal and left something in the hotel so have had to phone them (good news is the item's been found, just organising DPD to get it back here to the UK). Was looking up my carrier's charges (Lebarra - only 2p per min, pretty good!) but then came across a service saying you can…
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New FREELY TV vs Freeview and Freeplay TV - Do i need a new TV . . .
Freely user interface revealed with first-time features for free TV. UK public service broadcasters set to futureproof free TV for the streaming age, as research reveals half of UK homes will watch TV exclusively over broadband by 2030. Monday 5 February 2024: Everyone TV - the organisation leading the evolution of free TV…
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I think I have been scammed by BT into an EE tablet contract!
Hi, Long story short, I have been unable to make outgoing calls on my BT landline, which turned out to be an issue at the local exchange. I had 2 engineer visits, & was advised to get in contact with BT & request a "smart hub 2" Wi-Fi router to replace my basic smart hub. I contacted BT & did this, but they sent me the…