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New to the Phones & TV board? Start here
📺 Useful threads on this board * Sky retention deals * Virgin Media retention deals 📺 Useful links to MoneySavingExpert.com guides * Do I need a TV licence? * Digital TV deals * TV MoneySaving Tricks 💡 If there's a link you think we should include here, please send me a message!
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BT WiFi disk non-return charge £50
BT are threatening a £50 charge for not returning a disk. I’ve looked everywhere but can’t find it. Why would I have kept it? The charge seems unreasonable when they are probably going to dispose of it. Has anyone else received and paid this charge.
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Suggestions for new Phone Network provider
Hi I have been with Vodafone for over 25 years. I currently have 20GB and I use on average 8GB data, and occasionally go over. I have paid off my iphone over the last 2 years and from tomorrow I can change my Airtime contract to SIM only. I currently pay £20.82. I was expecting to be offered something like £5 per month as…
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Sky TV retention deals ( post your haggling successes )
Please post any deals you have negotiated with sky Please post The package The price and discount The length of the contract
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Virgin Media retention deals (post your haggling successes)
Post any deals you've obtained when negotiating a new deal Post The package The price and discount The length of the contract
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Alternative to Voipfone
Looking for an alternative to Voipfone who I am currently with on their Voipfone 100 plan (£5/mth for basic). Have two phone numbers needed and seemingly use more than their 100 free monthly minutes. Simple solution might sound like just having two Voipfone 100 plans, however I have spoken to them and they cannot combine…
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TV licence Threatening letters in new flat.
My son has just moved into a new flat and there were loads of threatening letters to the occupier of the flat about no tv licence being registered to the flat. He is a student and only has student loans and savings to live on, I can't believe students aren't exempt but that's another issue. My wife thinks he should just…
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Standing charge comparison
The standing charge with Plusnet is around £30 per month for the privilege of having a landline phone. Are all ISP's charging around the same amount? I am not sure the broadband checker factors that in in its comparisons.
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Phone & broadband for elderly relative
Hi all, hoping someone can give us advice, we have an elderly relative coming out of hospital shortly, shes currently on virgin for a non subscription tivo box and unlimited home phone calls 36.00 per month which will rise to 42.00 over next 24 months. She uses her home phone a lot & ideally wants to keep the number in…
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Unfair cancellation fees
Hi I live in a remote area, with no fibre phone line available to provide broadband services. Our line speed has always been slow, we realise this and put up with it, but always paid for a slow line speed tarriff at £16/month or thereby and this was fine. Last year Plusnet put this up to £25/month. No improvement to…
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Sony Cycle Energy rechargeable AAA - surely not 4300mAh?!
Hi. Looking for rechargeable AAA for mil's home phone, and came across these: https://www.amazon.eg/-/en/Sony-Rechargeable-AAA-Suitable-Telephone/dp/B0922ZCQCD A teeny AAA battery with 4.3Ah capacity?
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Virgin media , cannot them to accept a new contract
Despite trying for several weeks now, I cannot get through to anyone who will accept a new contract since, I go round and round the phone system, I have had contracts emailed to me twice that I have accepted via email, but never any reply. I managed to speak to someone a couple of days ago who said I could email his…
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TV Licence monthly direct debit errors
I recently received my TV licence renewal at £169.50 for monthly direct debit )starting April 2024). However, the monthly amounts listed for April 2024 to March 2025 inclusive are 12 x £15, which is £180. Why am I being overcharged and why don't they simply charge 11 x £14.13 plus 1 x £14.07? I asked a question via the TV…
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multiple phones but want to swop provider
Hi everyone, i have 3 mobiles, one for me and my 2 kids (young adults) i want to swop from vodafone as i am now out of contract. I can't work out how i do this...do we all have to ask for a PAC code and choose a new provider? All the phones are out of contract. I am looking at the sky deal for me and Lebara for them as…
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Virgin Media - Deliberate policy to misinform customers that a switch has failed
Following a one-touch-Offcom switch when my Virgin Media Broadband contract fully expired to a new,different provider, Virgin Media consistently claimed that " The new provider has failed to complete the switching process,...". In fact the switch was completed immediately, and they have since, bombarded me with periodic…
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Sky TV, Netflix+ sports for £35
We cancelled Sky q a year ago after years of membership. OH has sports via NOW TV and I just pay a basic netflix monthly PAYG I do miss the odd sky Atlantic programmes but we were managing with £32 a month total cost compared to over £60 we were paying originally for Sky Q The £35 /month deal actually seems a pretty good…
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Answering "no" to all questions on TV licensing website but it still says I have to by a license?
I received another letter from TV Licensing inviting me to visit https://www.tvlicensing.co.uk/check-if-you-need-one/topics/telling-us-you-dont-need-a-tv-licence and fill out the form. I answer "no" everywhere, yet upon hitting "submit" that page displays a message at the bottom that says "based on your answers you need to…
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Sky £1 a month offer only available to new customers - any way around this?
My son has a Sky SIM contract and would like to move to their 1GB plan. It is currently on offer at £1 a month instead of the normal £3, but that offer is not available to existing customers. Is there any way around this at all? My son wants to keep his existing phone number. Many thanks.
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Talktalk landline - automated payment line
Paid over the talktalk automated payment line that was stated on their bill on my O2 mobile, they took the amount, the card details but no account or bill reference. I then called customer services to be told that the amount I paid wasn't even the right amount? So I paid the amount they said to pay and now they have taken…
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Returned modem but still being charged by ISP
Hello! On 9th August I ended my 18 month contract with Pop Telecom and I have signed up with Virgin Media. Pop Telecom told me I needed to return my router within 14 days, which I sent recorded delivery the same day. On 16th August Pop Telecom sent me an invoice for £79.99 for an unreturned router stating that a direct…
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Private screening a BBC tv show with Blu-Ray
I'm organising a private screening of one episode of a BBC tv show for a group of about 25 friends. I've found a venue - a small Arthouse cinema, but I'm waiting to hear back from the BBC regarding permission. The enquiries team told me to email BBC Studios Learning. I don't know whether it is definitely OK to do this or…
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