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Urgent - query re proof of item collection, for an expensive returned item
Hi, I bought a TV from a company trading on eBay, on arrival some issues with screen. They've been great and quickly arrange a collection for me, which is for tomorrow. But, the collecting firm - called AIT - are apparently going to bring the postage label with them - so I won't have a copy of it. I will take a photo of…
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Buyer protection expiring after original delivery estimate
Hello everyone, I ordered something from ebay but it was out of stock, wasn't desperate for it so waited. It was marked as despatched a month after the original order, but still hasn't arrived. I contacted ebay and they say the buyer protection expires 30 days after the original delivery estimate, not when it's actually…
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Vintage and Collectables Roadshow
Can anyone give any feedback on this firm which distributes brochures, advertising these roadshows where apparently they buy things for cash?
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Royal Mail Compensation - Ebay Sellers
I don’t know if anyone else has encountered this, but Royal Mail are refusing to allow claims for compensation for lost or damaged items if the postage label is purchased through eBay, irrespective of which service is used. You may know as a private seller you have two shipping options, “simple delivery” or “custom…
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eBay simple delivery (merged)
This thread has been created by combining posts from more than one thread
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Dropshipper
I'm interested in what folks think about what feedback I should leave on ebay. I was looking for some adapter/connector widgets. I filtered for item location as UK. All the prices, pictures and descriptions were similar, usual for this type of thing. I picked a seller, 99.4%, and ordered 3, total just under £10, delivery…
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Lost evri parcel
Hello all, looking for any guidance you may have. I recently sent an item to a company who offer repairs. The company provided the evri label for me to use to send the item to them. Evri have proof of delivery but the delivery photo looks like it is in the middle of a road or at least nowhere near the delivery address…
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Ebay and PP dispute - they won't refund my £5640 !!
I am in desperate need of help please - I don't know where to turn now, my mental health is rock bottom. Sorry, it's a long one - On 3rd May, I purchased an art deco diamond watch – details above from a shop called who is a business seller on Ebay. I received the watch on the 6th but as I have arthritis in my hands, I…
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Rejecting return/refund request as a seller
The listing was for food processor components (bowl, knives, etc) as the main unit has sadly died. The buyer opened a case claiming "the item is not as described" because the main unit is missing. The main unit was never included in the listing in the first place, there was no pictures of it either. The listing clearly…
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How to account for income from eBay sales when listing as a private seller?
Hi there, I am new to the ebay forum so wanted to say hello first! I was wondering if anyone can help with the rules surrounding ebay sales as a private seller. I am a "self-employed" photographer and are closing my Studio. Over the last 8 years I have purchased equipment that I will no longer need and are looking to sell…
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buyers casually asking for immmediate dispatch after purchase...
I get this occasionally, I see the note left at checkout "please post asap" etc.. today I saw the sale notification whilst at work so I knew it had sold, but upon returning home from work I see they left a note at checkout, "please post today" so now instead of finding the item, putting it in a box, and creating a label…
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How do you actually edit your Vinted listings?
I had a potential buyer get in touch & want clarification on what I'm listing. I can only imagine it's because some morons don't put the appropriate info in their listing. So say I'm selling an iPhone 16, they got in touch asking if it's the 16, pro, pro max etc when the listing title clearly states iPhone 16. But I…
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Has anyone use Vintage Cash Cow recently?
I know there is a post on here about this company but the last entry was over 2 years ago. So I'm wondering if anyone has any recent experience of them please, good or bad?
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Vinted ID verification
trying to get my mum verified on vinted so she can withdrawal the £30 she made. The only accepted forms of ID for the UK are driving license and passport. She has neither She is stuck in an endless loop of automated answers and advisors that aren’t actually reading what is being written. Tried the complaint email, which…
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EBay nothings moving
I’ve been out of action for two months and haven’t been well enough to list anything on eBay. However, since last week I’ve listed one item a day (ladies clothes) and now have 7 listed. It’s absolutely dead, no watchers and barely any views. Is everyone now buying from Vinted?
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Advice on Supreme Auctions terms and conditions, before court action
Hello, I recently bought 4 items from a Supreme Auctions online auction. All 4 items are non functional, one item (a Nikon D7100 camera body) is complete scrap. Focussing on the Nikon, I contacted their "complaints portal" and was told to read the terms and conditions, and that no further communication would be replied to.…
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7p item works out at £3 on Amazon marketplace?
I wanted to buy a few metres of earth sleeving. It’s £7 for 100m at Screwfix, or £2.95 for 1m at Amazon. I then found a fees estimator on the Amazon website which seems to show that Amazon’s charges to the marketplace seller are £2.87. So, even with a gigantic markup the seller is not making any money. Is my understanding…
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Problems printing postage labels?
Have been trying to print an eBay Royal Mail simple delivery label since about 9am but keep getting this message: We're experiencing technical issues.Please try again later. Is anyone else having problems? Thanks
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How to find financial year sales figures?
Hi all. Last year I was able to go onto the desktop version of eBay and go on the sellers hub, click performance and scroll down to sales and then enter the custom dates for a financial year to get my total sales figures, postage costs etc. I’ve tried recently a few times and keep getting the message ‘There is a problem,…
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Postage in France
I have had 3 people from France complain this month their order hasn't arrived, anyone else had a problem?
