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Flight delayed etc, travel insurance
I'm sure many people don't bother, but do you call your travel insurance company if your flight is delayed by 24 hours or more, ie travel insurance ends the day/night? Has anyone been caught out, ie flight delayed/etc. up to 4/5 days as it can happen, do you just cross your fingers in the hope you don't have a mishap,…
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EES (Entry/Exit System) for most EU countries
EES is due to be implemented in the not too distant future, official start date Sunday 12th October.If/when anybody has experienced the biometric data recording procedures on or after that date it would be appreciated if it could be shared hereabouts.It applies to all EU member countries except Ireland and Cyprus, plus…
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Liverpool Airport Parking
Travelling from Liverpool to Fuerteventura for 8 days in May. I always park next to the airport with cheap parking/park smart. But over the last couple of years the costs have soared. It's around £100 no matter what discount code I use. I'm coming back at 2am so don't want to be parking on someone's drive in the area and i…
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Thomas Cook. Changing passengers details results in total booking 'refresh'
I booked a holiday with Thomas Cook back in October 2025 for the entire family - including partners / grandchildren. 18 in all at an 'all inclusive' hotel in Turkey we had used before. Five rooms in all. Two large rooms and the 'standard'. The booking was divided into two reference numbers, as the system could not…
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Out of hours fee for car hire after flight delay
My flight RK1394 developed a fault and ended up 2 1/2 hours late in Oslo (so it is below the threshold of UK261). As a result I missed the closing time (midnight, originally booked for 22:00) of the car rental (Sixt) and ended up with an out of hours fee of NOK 695. Unfortunately the delay didn't meet the threshold (6…
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Passport Expiry
Just thinking ahead my passport shows the following Date of issue 22/12/16 Expiry 22/07/27 When do i need to renew to travel to Europe Caribbean and other destinations?
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Travel insurance - do we need extra cover for European holiday in current climate?
We have just booked our holiday for this year (August) and are currently in the process of sorting out travel insurance, and wondering what we need to be looking out for amid the current uncertainty with air travel. Destination itself isn't an issue (we're only going to Germany so not passing through any compromised…
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Travel insurance - group of young women
So our 17YO ( 18 in September ) is going away for a week with friends in Tenerife in July, some are 18 and some are 17. I can't seem to get her individual insurance because of her age, but would I get group insurance for the lot of them? I've not asked for quotes yet as I don't have all their details yet. If anyone can…
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Getting from Longstay South Carpark to North Terminal Gatwick
Staying at the Courtyard Marriott with parking in Long Stay South, but flying from North terminal. It mentions online that there's a shuttle bus from the carpark to the terminal but doesn't say whether it just goes to South terminal or whether it goes to both. Trying to establish if we will need to get the shuttle train…
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TUI rebooking incentive
The local travel agent has just advised me that TUI offer a £100 incentive if you book another deal within a month of returning from holiday with them - and that it applies to us having just made a reservation for same hotel etc. next year. I have no idea if this is a new initiative or not, or of the small print detail.
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Package holiday with flights via Dubai
We are due to travel to Mauritius in October. We’ve booked a Virgin package holiday so flights and accommodation and transfers but the flights are with Emirates. I’ve currently only paid a £400 deposit and I’m due to pay my balance mid-July (about £12k). We are not staying in Dubai, only a layover of about 2-3hours. I…
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Expired passport - travel tomorrow?
I think we're out of luck but I'm asking here in case anyone has a bright idea! Mrs QrizB and me are due to fly tomorrow to Vienna for a long weekend break (an ATOL-certified package holiday booked via BA). Mrs QrizB has just checked her passport and it expired in February ... Yes, I know. Is there anything we can do now…
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Dubai package holiday.
Hi please can anyone help me? I have a package holiday to Dubai booked at the end of June with last min.com. I have repeatedly tried to contact them for info on whether this holiday will go ahead, but I can’t get my questions answered. It does look like they will cancel as it’s is only recommended for essential travel at…
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Signing a Waiver
we are due to travel to Dubai end June and have been told by Gold Star which is a third party trade ticketing agent for our travel agent we have to sign a waiver to say we still want to go despite the FCDO , even though we don’t, or we lose £1800 on Tuesday. I can’t lose this amount of money, they have told us we have to…
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Avios/Amex Questions
Hi All, I was hoping for some advice regarding various Avios and AMEX questions. Thanks in advance to anyone who can help! Current situation - My household BA Avios account balance is around 185-190,000 Avios points. I have a Barclaycard Avios plus Cabin upgrade voucher to use. I am about to reach the spending threshold to…
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TUI Travel have rejected our complaint despite raising an issue at the time of arrival
Need a bit of guidance please, I'll try to make this as brief as possible. In March we travelled to Florida with our Autistic daughter, travel can be very difficult for her, but she now has a lanyard and we also pre-empted with TUI. On arrival at our hotel, check in was at 4pm. So we joined a queue!! It soon became evident…
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TUI Smiles Reward Club
I was curious to see what this new initiative on offer might be - so attempted to register - not sure if it worked or not - but it brought up a Scandanavian language (Swedish ?) application link and seems to have accepted my TUI account details !!! TUI customer services were unable to help much - I suspect this is as new…
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THE SUN SO CALLED £9.50 DEALS
I made the mistake of collecting the vouchers in the sun newspaper. Went to do my booking, booked october so out of season as it was the only weekend available. I really wish i had not booked it! It did not include any entertainment passes or swimming pool and to add them it was another £45. Out of curiosity I checked the…
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Travelling to Malaysia via Dubai
I booked a holiday to Malaysia in Jan 2026 for June 2026. The flight is indirect via emirates with a stopover in Dubai. My flight is in few weeks and I still have not heard from Emirates or Carlton Leisure (where I booked my flight) of if the flight will go ahead or needs to be cancelled. I don't know if it needs to be…
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Travel insurance costs
I'm aged 92 and, not surprisingly, have various medical conditions (high blood pressure, atrial fibrillation, etc). Take lots of pills, have never needed hospital admission, can walk fine. Insureandgo have quoted me £450 for a one week single trip to France, and £1700 for an annual policy for Europe. I'm wondering if these…
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