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Face-to-face banking access to be reviewed
A new review aimed at protecting face-to-face banking access in the UK for those who need it has been welcomed by MoneySavingExpert.com founder Martin Lewis, who says banks have a "social contract to support these things"… Read the full story here: Face-to-face banking access to be reviewed If you haven't already, join the…
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Nationwide £100 fairer share payment
I've looked on the first 2 pages and found nothing & I'm not going to continue delving back plus I don't like the search feature on this forum compared to the old MSE forum. I find it clunky & terrible. Basically I forgot to ask about this a few week ago. How was this payment determined? Because it's baffled me. I handle…
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Burner account advice?
I have not yet tried switching accounts to get the perks as advised on MSE, I've just read the advice on setting up a burner account to use for this purpose instead of using my main account (that would be a fair bit of work with payments in/out arranged). Is it possible to get any perks for setting up a new account or do…
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Cannot use Chase on new phone!
Got an iPhone 17 today. All apps transferred. Went to login to Chase account, which I keep for my shopping spending. I was asked for my phone number but wasn't accepted. I telephoned Chase but they wanted details of my driving licence or passport. I have neither! I haven't had need of a passport for 30 years and gave up my…
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Santander Security is OTT
I have just set up a Santander account - partly but not only for the bribe. But their security is over the top - facial recognition/voice matching/endless codes and a really cluttered, messy interface in the app or online. I refuse to give anyone my biometric information - it's bad enough that the state has it - please can…
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Missed out on Santander reward
So, I switched current account to Santander in march. Just popped into a branch to see why I haven't received a switch reward to be told that I didn't have enough qualifying direct debits on the account, only one is a "household" direct debit. Is have thought my union membership would count as one! Frustrating, I'll just…
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Best sole trader account to switch from Santander
Looking for advise on changing my business account & credit card from Santander due to them now charging 9.99 monthly fee and for that seeming to give a poorer service including sending statements 3 weeks late. Sole trader, approx 40-50,000 turnover, no cash deposits, basically just a credit card & a few direct debits that…
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Barclays Switch Incentive Payment Rejection Appeal
How to get Barclays to pay up with the £200 switch incentive if you took longer than 30 days from opening the account to get a switch completed. Barclays have had misleading and conflicting info on their website for months. It may be changing soon because I complained about it so you need to download the rules on their…
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Coop packaged bank account
I looked hard for a packaged bank account, struggled to get one that suited, and eventually settled on the Coop. I've just had an email to say that they are reducing the cost to £12 a month from £18, and they've increased the family coverage for mobile phones. They've also removed currency conversion charges for debit…
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HSBC SCAM 08007838422
Please be aware that 08007838422 appears to be used in a scam. An HSBC agent confirmed to me today (25/06/2026) that this call was not genuine, and they reported the number internally. The caller was very convincing, claimed to be calling on behalf of HSBC, and spoke with what sounded like a native British accent. He…
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Santander asking for more info on App
Although its dissapered when I logged in in now it asked for Photo ID Employment details (I'm unemployed) Details of money paid into account (basic benefits!) NI number Tax details.. It doesn't specify then moves onto monthly & annual inputs/earnings (which is nigh on impossible to do on a small phone) Anyone done this and…
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Nominated account switch from.
Hello. I have a question. l have an account with a building society online, and l gave a nominated account to fund from. In the end, the BS account wasn't funded to any degree, but l kept it open to gain membership. The BS account is due to mature July, but lve just realised that lve switched the nominated account out.…
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Co-Op Debit Card declining all online transactions, no blocks enabled
Anyone else having problems with using their Co-Op Debit card online recently? I can still use the card in physical shops, but when I try to use it online, the transaction is declined, even to merchants I've used the card with before without any problems. First noticed a couple of days ago when trying to make a deposit…
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I want to swap banks but have no photo ID. Quickest solution?
Aged 60+, but no passport, because I’ve never been outside the UK, and driving license is the old paper style. A quick google suggests an upgraded photo ID driving license, might suffice, but looks like a passport, would be required. Passport looks to be a 10 week process. I guess that’s the route I’ve got to take, unless…
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Is Starling a good bank for a joint account?
Hi My girlfriend and I would like a shared 'Holiday Fund' account. We would each make a monthly payment into the account. These funds would then be used for holidays, spending overseas etc Ive done a little research, and it seems Starling has no fees at all, including for spending abroad. It uses the Mastercard exchange…
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First Direct Closing First Directory, who offer similar?
Received a letter today from First direct about them closing the First directory that we pay for. We are going to loose holiday insurance, phone insurance, break down car cover etc. No reason to stay with them now as their interest rates are not that competitive. Who else offers a similar service to the First Directory?
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Barclays Bank privacy policy is 10 years out of date!!
I know that a huge proportion of people don't actually read the "small print", but sometimes it's important. I recently had to launch civil proceedings against a debt recovery company who were demanding that I pay over £300 for a CCJ that wasn't mine… obviously, the District Judge ruled in my favour but it has made me be…
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£10 Amazon gift card for opening a Santander savings account (09/12/2025 to 18/12/2025)
Get a £10 Amazon gift card for opening a Santander Edge Saver, Easy Access Saver, Limited Access Saver, Fixed Term Saver, Fixed Term ISA or Easy Access ISA. OFFER HAS ENDED. What you need to do: 1: Use this LINK (taken from MSE, other affiliate links are available - I've listed the Top Cashback affiliate links in this…
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Bank switching bonuses
I keep seeing people claim they make £1,000+ a year from bank‑switch bonuses. I did a few switches myself a couple of years back, but now I’m blocked from most offers because I’ve already held or switched to those banks before. Do people genuinely pull this off every year, or is it mostly hype from those who still qualify?
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Going from Quickbooks to Starling's built-in accounting facility
Quickbooks recently told me about a "forced migration" where they insist I move to another of their offerings - and pay more for it. They moved me from Sole Trader to Simple Start. They claim is to do with it being compatible with HMRC's Making Tax Digital. The fact that I don't make enough money to be affected by that…
