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New to the Phones & TV board? Start here
📺 Useful threads on this board * Sky retention deals * Virgin Media retention deals 📺 Useful links to MoneySavingExpert.com guides * Do I need a TV licence? * Digital TV deals * TV MoneySaving Tricks 💡 If there's a link you think we should include here, please send me a message!
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iPlayer blocking access via VPN
I am a registered TV licence holder, am resident in the UK, have lived at the same address for decades, and haven't been out of the country for several years. I have an issue that I use a VPN (which surfaces in the UK), but BBC iPlayer blocks connection via a VPN. The BBC are therefore blocking my valid use of the paid-for…
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Sky TV retention deals ( post your haggling successes )
Please post any deals you have negotiated with sky Please post The package The price and discount The length of the contract
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Threatening letters from TV Licensing
My husband and I stopped watching TV a long time ago as we found it very biased and there was nothing either of us wanted to watch. We decided to cancel our TV license after we realised it was about 6 months since we put the TV on. We both have laptops and neither of us watch any live TV. I watch series and films sometimes…
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Want to cancel tv licence
What's the link to cancel? I'd like to be sent the confirmation paper too to show them if they come to door. My TV can be seen from window outside slightly but not easily on a 1st floor flat if my blinds not pulled across. But lay out of flat is confusing for them to know it's my lounge. There's 5 flats in block. If tv is…
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which is the best broadband
Hello, I wanted to switch broadbands from o2 because I am paying for such low gb. Does anyone have recommendations that are cost effective, I was thinking smarty?
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Telecare options and the landline switch off
My elderly mum is in her 90s and has careline attached to her landline. She has a landline and old fashioned broadband provided by NowTV. They have gradually ramped up the price over the last 5 years and are currently charging her £42.50 a month for the privelege. My understanding is that there has been a national,…
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Are speech/phone lines being phased out or not ?
This is a very important question - my internet contract is due for renewal in 3 months and what ISP I pick depends very much on this question….. But I thought that it was just the copper that was not being replaced and existing lines would remain for several years ? Some people need analogue lines for medical devices -…
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Virgin Media retention deals (post your haggling successes)
Post any deals you've obtained when negotiating a new deal Post The package The price and discount The length of the contract
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Sky dropping landline option?
A friend with, um, special needs, currently has a Sky and Landline package. They have told him that they will be discontinuing the landline service. Is this true? He doesn't have a mobile nor any other means of accessing the internet so is reliant on the current combination. He wants to keep Sky and a landline. What are…
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Mobile phone for elderly parents which will be their main phone.
I don't know where to start looking or even if a mobile is the right way to go. It will have to be a mobile with a battery that will last a good few hours. They do not understand technology so I'm even wondering if a mobile will be too much for them, with app updates etc. I'm not sure if it will confuse them seeing…
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Transferring landline number to the new address in the same small town
OK, this disaster has lasted for more than a month 😰. Several orders placed online and over a phone and cancelled because Sky failed to transfer the number. And now they are telling me that it's impossible and no provider can do this. Is this really the case?! The same town, 1.5 miles away, the same area code - 01509. What…
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How to watch Paramount TV
We have enjoyed The Crow Girl on Channel 5 but in order to watch the next series we have to subscribe to Paramount TV! We are on Virgin basic TV package what is the best way to watch Paramount? Does the a Virgin TV upgrade include it? I asked Virgin chat but could not get a sensible answer!
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BT Switching phone line to digital, phone line with BT broadband with sky
Hi My sister has her phone line with BT (as a low user it only costs her £5 per month) her broadband is with Sky (no longer in a contract) she has received a letter from Sky saying they are sorry to lose her but she has not asked to leave. when she called Sky they said it was because BT are changing her phone line to…
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Changing BT DV Calling Plan but not start a new contact
Hi, I have broadband and Digital Voice with BT. The broadband is on a rolling 30 day contract - My BT shows "Your contract period has ended", but nothing similar for the DV, I assume because the two products are part of the same contract? I want to remove the Unlimited Minutes from the DV, but don't want to inadvertently…
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Do I really need to tell TV license people that I'm not watching TV?
Hi, Moved into my new house. I don't watch TV right now, but will do when this coronavirus clears and I know sport is unlikely to be cancelled... Got a letter for the TV license people asking if I watch TV and if not they want me to tell them. Why do they need me to tell them I don't watch TV. If I am not offering up…
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The end of Virgin Media's V6 boxes question.
I'm being inundated with messages, via my V6 box and email, from VM to switch from my V6 software to 360. I'm highly resistant to doing this after what I've read about 360's. I'm just wondering when VM are likely to pull the plug on their V6 software? I have a contract with them until December 2027. I'm hoping I can keep…
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MSE News: Virgin Media fined millions for 'dropping calls' and unnecessarily putting people on hold
Virgin Media customers trying to cancel or switch to another provider were routinely put through the wringer by its customer service agents, an investigation by regulator Ofcom has found. The telecoms giant, which has been fined £28 million over the issues, says it has since "completely redesigned" its customer services.…
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EE added phone insurance to my bill without my consent—check your bills!
Hi everyone,I wanted to share my experience and warn others to check their EE bills closely.I recently discovered that EE has been charging me for phone insurance that I never agreed to, signed for, or gave consent to add. It appears it may have been bundled into my contract or quietly added as a trial that rolled over…
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Plan.com/ imc telecomms
Hi i was hoping to get some advice or if someone else have gone through a similar situation. My partners o2 contract was due to end and she received a call to switch her existing number to sim only and how she will save money going forward. She was explained nothing will change compared to her existing o2 contract other…
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TV Licence Question
Hello all, I've got a TV licence related question but the context is still a little tough for me so please bear that in mind… My father passed away a few weeks ago and I have the joyful task of going through his finances as sole administrator of his estate. He and my mother were estranged and I didn't have a lot of contact…