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Martin Lewis: Why are energy standing charges so high? What can be done
This is the discussion to link on the back of Martin's blog. Please read the blog first, as this discussion follows it. Read Martin's Martin Lewis: Why are energy standing charges so high? What can be done Blog.
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Heat pumps now have their own forum board
Hi all As a result of feedback from Forumites and Ambassadors, we've created a new board within the Energy section for all things heat pump related. Find it here: https://forums.moneysavingexpert.com/categories/heat-pumps If you have any comments about this change, please let us know over on the 'Site Feedback' board.
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New to the Energy board? Start here
Hi all! If you’re new to this board, welcome! This board is a great place to ask questions about your energy tariff. To help other Forumites give you useful answers, please remember to include details of your annual energy consumption, and the unit rates/standing charge for any tariff or fix you're asking about. How much…
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Communal gas bill extreme price hike - 500%
We have to pay the heating/hot water part of our gas bill through our service charges to the council. There is no way to opt out of this, even if we tried to get our boiler supplied privately - this is not allowed so the communal gas bill charge is unavoidable. Last year it was under £300 which is the usual amount this has…
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Anyone heard of HomeEnergy?
I'm with Octopus in a 3-bed semi. I was lucky enough to sign up for fixed dual fuel for 2 years in June 21. So this ends in 4 days time. I hardly use any gas at all ever. I won't be using much LX either until it gets cold in September. Most comparison sites appear to have decided to give up. Weird. However, I found one…
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Octopus Agile
Is Octopus Agile worth changing to if all you can change to cheap hours is dishwasher and washing machine
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British Gas - Bill Errors from New System
Hi All, British Gas has recently (in the last few months it seems) migrated data to a new system. I had my first bill from it in early November (several weeks after one was initially promised) and it had lots of errors in. It looks like a lot of them are due to an inaccurate meter reading history being established in the…
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Very pushy replacement energy meter calls
Hi all, I wanted to post about a friend's experience with a VERY pushy and rude call about a replacement energy meter. My friend rents, and has both Gas and Electric. She had a call from someone claiming to represent her power company and, seconds into the call they're demanding personal details from her and telling her…
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Storage heaters & Economy 7 concerns - advice needed
My mum has just bought a flat in a complex for the over 60s. For various reasons it was quite a rushed process and perhaps we made a couple of errors of judgment, but that's done now and what we need are solutions for the situation she is in. She has not yet moved in. The block of flats is electric only, so no gas, and…
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Warm Home Discount
I've had a letter confirming I was eligible on the 13th August. Since then I've moved in with my partner (who was also eligible on 13th August), and it is her name on the energy bill. Google suggests I should still get my payment somehow as I was eligible when I needed to be (and that this would be paid to my old supplier…
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Thermaflow electric boiler
Hi, does anyone have a thermaflow electric boiler, I have moved to a rental and the bills are nearly £500 a month, I am out the house all day until 6pm so don’t use energy during day but this boiler still uses a lot of electric … apparently I should be on another tariff, can anyone give any advice please? I’m ready to turn…
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British Gas credit use (cost + debt), had enough for 4 years so considering court action.
Hi GAS ONLY METER WITH BRITISH GAS. I'll try and keep it brief and my issue has been ongoing for 4 years and there is a lot that has happened in terms of communication. I had some medical conditions from the end of 2018 and was incapable of work etc (I have threads on here for these) and built up a debt of approx £1,550…
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Eon Next
Last July I moved house and despite telling Eon Next that the move date changed, they failed to alter the date and started my new property account with estimated readings. The Ombudsman found in my favour and one of the remedies Eon Next had to do was to alter my account with the correct start readings. On 31 Jan 24 they…
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Rejected for Great British Insulation Scheme
Hi guys Finally had an assessment for the above and was told by the assessor that the loft insulation was below the standard as it looked to be from when the house was built in the early 90s. Have now been sent an email by octopus to advise I don’t quality as his assessment scores be a C when only D and below qualify. The…
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If national grid ignore voltage being out of spec and it damages equipment are they liable?
National grid are here fixing a power cut, I reported my own fault as by coincidence the same day of this power cut my input voltage jumped above 253v. I showed the tech present the reading and he was like its your problem mate if our voltage is out of spec, he also has the opinion the power cut is unrelated as its a…
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British Gas: Ain't received my warm home discount?
Hi, wonder if you can help.... I received a letter in October 2023 saying that i will receive £150 warm home discount by the 31 of March 2024. On the letter it said i don't have to do anything as it will automatically be done by my energy supplier. I phoned British Gas as nothing on my payment history shows anything…
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Help needed with my situation with EON Next
Hi, I seem to be facing some challenges right now with EON Next and would appreciate some other perspectives to help me out as I’m not sure if I’m just long in the tooth here and need to get my head out the sand to take action on this. A bit of context, towards the end of last year I cancelled my direct debit after they…
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Immersion heater v. Gas heating
I'm on the octopus Go tariff as we have an EV. I am wondering if it would be cheaper to heat the immersion heater or use the gas boiler Either way one full tank of hot water generated between 12:30 and 04:00 will last us all day... There are too many unknowns for me to calulate if there is much of a cost difference. For…
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Vouchers in phone for gas bill - help!
A family member has been sent- in email- some vouchers to use against his gas bill. He doesn't know what to do with them, how to get the credit into his gas bill. Anybody had any experience with this?
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Loyal Octopus 12M Fixed March 2024 v1
Hi i was quoted the following for the March fix But was actually charged this for the March tariff…. Which was cheaper. I then switched away from this…. Which is annoying!! What prices were others on the March fix quoted. If I’d have known it was actually this price I’d have stuck on it!
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E.ON Next to British Gas Switch
I’m currently on the E.ON Next Pledge tariff for dual fuels but have seen the British Gas Fixed Lighter 12M v2 tariff which appears to be 15% cheaper. Current (EON): Electricity Unit: 23.05 S/C: 63.31 Gas Unit: 5.74 S/C: 31.67 New (British Gas) Electricity Unit: 25.466 S/C: 45.671 Gas Unit: 5.975 S/C: 14.184 I’m a low…
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Octopus Tracker
I just wondered about people's experiences with this tariff and whether they feel they are winners or losers. I got a quote from them yesterday, and I have to say I find the numbers highly misleading. The figures are very attractive, beating even the good fixed rate tariff I got from Avro, but presumably based on an…
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Massive overcharge by Octopus Energy
I was with Shell Energy which was bought up by Octopus Energy, At the start of April I was given a bill that was in line with what my energy use was according to my smart meter, but today I received my bill for April, yet again in line with my use, but ontop of that there's another segment in this month's that says that…