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Vouchers in phone for gas bill - help!

MingVase
MingVase Posts: 1,267 Forumite
Sixth Anniversary 1,000 Posts Name Dropper Photogenic
edited 7 May 2024 at 6:40AM in Energy
A family member has been sent-  in email- some vouchers to use against his gas bill. He doesn't know what to do with them, how to get the credit into his gas bill. Anybody had any experience with this?

Comments

  • t0rt0ise
    t0rt0ise Posts: 4,668 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    MingVase said:
    A family member has been sent-  in email- some vouchers to use against his gas bill. He doesn't know what to do with them, how to get the credit into his gas bill. Anybody had any experience with this?
    Who has sent them and what sort of meter does he have?
  • MingVase
    MingVase Posts: 1,267 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper Photogenic
    I'd need to ask re the meter, but the CAB sent him them t0rt0ise. and TY.
  • t0rt0ise
    t0rt0ise Posts: 4,668 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    MingVase said:
    I'd need to ask re the meter, but the CAB sent him them t0rt0ise. and TY.
    If it's a prepayment meter there will be a code on the voucher to use when topping up. If it's a normal credit meter then contact the supplier.
  • MingVase
    MingVase Posts: 1,267 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper Photogenic
    Many thanks!
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