-
Help needed with my situation with EON Next
Hi, I seem to be facing some challenges right now with EON Next and would appreciate some other perspectives to help me out as I’m not sure if I’m just long in the tooth here and need to get my head out the sand to take action on this. A bit of context, towards the end of last year I cancelled my direct debit after they…
-
Immersion heater v. Gas heating
I'm on the octopus Go tariff as we have an EV. I am wondering if it would be cheaper to heat the immersion heater or use the gas boiler Either way one full tank of hot water generated between 12:30 and 04:00 will last us all day... There are too many unknowns for me to calulate if there is much of a cost difference. For…
-
Vouchers in phone for gas bill - help!
A family member has been sent- in email- some vouchers to use against his gas bill. He doesn't know what to do with them, how to get the credit into his gas bill. Anybody had any experience with this?
-
Loyal Octopus 12M Fixed March 2024 v1
Hi i was quoted the following for the March fix But was actually charged this for the March tariff…. Which was cheaper. I then switched away from this…. Which is annoying!! What prices were others on the March fix quoted. If I’d have known it was actually this price I’d have stuck on it!
-
E.ON Next to British Gas Switch
I’m currently on the E.ON Next Pledge tariff for dual fuels but have seen the British Gas Fixed Lighter 12M v2 tariff which appears to be 15% cheaper. Current (EON): Electricity Unit: 23.05 S/C: 63.31 Gas Unit: 5.74 S/C: 31.67 New (British Gas) Electricity Unit: 25.466 S/C: 45.671 Gas Unit: 5.975 S/C: 14.184 I’m a low…
-
British gas on my credit report but I am not their customer
As the title suggests I have just checked my credit report and have just seen that British gas have been added as a new utility supplier even though I have no account with them. I have recently swapped to octopus energy (through the Shell takeover) but the last four digits of the account number don't match with my octopus…
-
Should I submit a complaint to Octopus
Earlier in the year I was moved from Shell to Octopus after the buy out. When I was with Shell I would track my usage every few days just so I could get an idea of how much my bill would be. Since the move to Octopus however I have had no end of issues, the electricity tracker on the smart meter is fine but the gas one has…
-
Standing charges, broken smart meters and more – Energy Secretary responds to Martin Lewis
Energy Secretary Claire Coutinho has responded to calls from MoneySavingExpert.com (MSE) founder Martin Lewis to address high standing charges, fix broken smart meters and tackle the lack of competition in energy switching. Read the full story: Standing charges, broken smart meters and more – Energy Secretary responds…
-
Octopus Energy - Nightmare gettting Smart Meter fitted
I agreed to transfer to Octopus Energy for a new EV and the benefits of their EV tariff. I managed to get the Car in 8 weeks, the EV charger inside 3 weeks and was ready just waiting on my smart meter. There is some warnings around smart meter install times on the entry in but also mentions of 2/3 weeks elsewhere Im sure.…
-
Replacing old dial type electricity meter with unwanted Smart meter - choice?
Supplier says they have to replace time expired dial meter with Smart meter. We would prefer to have non - Smart digital meter. Do we have a choice?
-
British Gas Meter Reading
Just looking for abit of advice for mum. She's With BG and never missed a payment, and account was always in credit until not long ago, I'm just wondering if this would affect mums bills, it's a meter reading from 30/9/22, which starts with a zero, this then shows huge usage towards the next readings, I sent this to BG…
-
EDF Essentials 1yr May 25
I see EDF are back with a good 1 year fixed deal, currently £10 per month less than the standard variable that I've just switched to. I was hoping it would drop again with the predicted July drop which is why I went variable but I wonder if it will drop again before July. Tariff name EDF Essentials 1Yr May25 Fixed term…
-
Disagreement between MSE and CEC over cashback for switching tarriff
The MSE tip email shows cash back availble for switching to EDF Essentials 1 yr may 25 fix, using CEC. CEC states that EDF will not allow CEC to do the switch. Which is correct?
-
Oliver Peiffer / Enstroga / EWD-Collection(Solutions)
Hello all, Anyone know whats going on with this lot? I had contact from EWD who tried to take me to court over a very old account (this was back in 2021 when they made contact). I found his mobile number on the internet and called him directly. We discussed it and came to an agreement, as there was likely *something* to be…
-
Accruing Credit on Utilities
I've managed to get through the winter with a tidy credit. Should I leave my Direct Debit unchanged so that I can build up credit for the next winter? I am worried about accumilating 500/600£ credit and the utility company going bust. Have I got any protection from this? Or should I simply reduce my s/o and save the…
-
Needing some clarification
Hi all, We are low energy users, are currently with octopus and have seen the EDF fixed tariff details via an email through uSwitch so I did a comparison on their site (including my last 12 month usage) and found that EDF would be cheaper by only £19 for the year but what shocked me is that their projected monthly payments…
-
Metric vs imperial
This discussion was created from comments split from: Why can we not enjoy the Sainsburys Eon 24month Smooth Renew v6 Tariff, which would save me £420 pa.
-
Scottish Power and SEG
About a month and a half ago, I applied to Scottish Power for SEG for my solar panels. And since then, I have heard nothing. Any follow up emails have disappeared into the void. I have contacted Scottish Power via their Chatbot only to be told to contact them directly using the same email address. Does anyone have any tips…
-
Ex Shell customers
Octopus had any decency they’d waive the Shell tariff exit fees as a kind gesture as we’re in the middle of a cost of living crisis. Who would stay with Octopus after September if they won’t waive the exit fee? They could lose a lot of ex-Shell customers who are paying more than existing Octopus customers. Octopus dropped…
-
British Gas didn't apply the tariff agreed
Back in January we switched to British Gas to take advantage of their EV rate (with cheaper overnight electricity midnight to 5am). We finally got a bill from them and it turns out they have been charging us at their standard rate. With the EV rate both the off peak and peak rate should have been less than the std rate…