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Praise jet2 holidays
Should have flown home from Malaga Spain on 23/04/24 got on plane they couldn’t uncouple the air bridge so had to go back into terminal. They kept us well informed gave us a 10 euro voucher we had to wait for a plane to come from East Midlands to come for us.eventually got back 4 and a 1/2 hours later filled a claim form…
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Attempted scam on my mother of someone impersonating me. How may they have gotten relevant info?
You may instantly say it is easy due to all the information people post online now but I have never done that, being very security conscious, and besides seeing it as gratuitous, and while she is less careful than me she is elderly and is not one to be posting her life online like current younger generations. Little bits…
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Booking.com refunds
Booked a property in March. Owner failed to grant us access and Booking.com cancelled and refunded the cost. I had paid security deposit direct to the property and the owner refuses to answer calls or messages asking for it back. Received an email from Booking.com on 10th saying they would refund it and I would have the…
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FIRSTPORT- ONLY WAY NOW IS LEGAL ACTION- CAN WE GET TOGETHER TO CROWDFUND THIS
I am in receipt of the "RESPONSE" from FirstPort that TPO forwarded to me and now write further to my email of 20 April attaching my fully annotated analysis showing that THIS IS A TOTALLY DISMISSIVE , DISRESPECTFUL , , SLIPSHOD , NON-COMPREHENDING, FACTUALLY INACCURATE- based on "Beliefs and no evidence) AND, IN MANY…
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Lyca Mobile - A Warning - Other Peoples' Credit Cards Appear In My Account !!!
Hello, We first started using Lyca Mobile in December 2023. We have 3 sim cards with them. One started December 2023, two more in March 2024. Direct debits were set up for each sim during the registration. In April, we received emails from Lyca saying that they couldn't take payment for the two sims set up in March. We…
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OPs deleting original thread
Is it just me that gets annoyed by this or am I not alone ? There needs to be something in place (appart from quoting) to stop this happening. An option to “blacklist”/ignore certain posters would be handy (is there one?) Really grates me that people spend time and effort responding, just for the OP to have a paddy and…
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Oh Tesco - unit pricing
Well I was looking forward to the unit prices appearing on the clubcard price and they've been appearing slowly in my local store. But now they've got another sneaky trick of putting bigger clubcard price labels that don't have the unit price on at all - and they are putting them over the shelf edge label that does have…
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Utility Warehouse unfair deals , existing Vs new customers
I have been a customer of utility warehouse for over 20 years and have 3 accounts . I am quite cross that a new user can receive ultra plus broadband at £30 when I am paying over £40 ( twice as on 2 accounts ) . I believe just like banks & insurance companies that utility companies should also play fair with existing…
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Praise for Shoezone
I bought a cheap pair of croc-a-likes from Shoezone for wearing around the pool on holiday. I left the labels on in case I decided to return them but mis-placed the receipt. I found the receipt later but thought I would be outside the return period. To my surprise, they accept returns and will refund for 12 months after…
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'Reasonable time' for repair of microwave?
How long is a reasonable time for Panasonic to organise the repair of our microwave combination oven?Timeline:It was delivered 22 Feb. After a few times of light use the fan started making an alarmingly loud noise.This was reported to Panasonic on 11 April. On 17 April we had an email saying their authorised service centre…
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Scam - Vehicle Information
Beware, you think you are on DVLA but this scam takes an initial 50p from your account, then £5.95 every month. I've been in touch with my bank but very difficult to get through to banks at this time. I've been googling and there are many, many posts about this scam. Angry with myself for falling for it, but easy to do…
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Scammed by US immigration support
I brought four ESTAs via US immigration support, the cost of a ESTA $21 charged $97 per ESTA. I contacted them they three days later changed the amount they debited from my bank account to the correct amount but did Not refund even though they said they would in a email. contacted NatWest they have up to know have not had…
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"Do you mind if I ask you why"
I had a call from British Gas today and the person had evidently practiced doing their spiel about a free quote for a boiler without a pause, so I had to wait til they'd finished.I then said "Sorry, I'm not interested".They responded with "Do you mind if I ask you why?".So I replied "Yes, I do mind.".They paused a moment…
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Report 'sorry for unusually high call volumes' recorded messages
I have just tried to use this reporting facility, but it is limited to certain sectors, specifically it does not include the Citizen Advice Bureau's Consumer Advice Line.....lol! This response is endemic for soooo many organisations, some going as far as saying that they are doing everything they can to deal with your call…
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Royal Mail Huge Reduction in Compensation for parcels
Be aware that from the Royal Mail price increases on 2nd April, Signed For (Recorded) delivery compensation is reducing from £50 to £20, meaning that items worth between £20 and £50 cannot be sent by that service and be covered for loss in the post. Royal Mail has not made this widely known and it is an underhand change…
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Marks and Spencer partial refund online returns
Has anyone had issues with M & S where return online orders, via Post Office, arrive with them but only get partial refund ( with message online that M&S awaiting other items definitely returned in same order/in one return bag) - so not refunded. NB.Customer needs to check online system or wouldn’t know some refunds in…
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Wine Escape / Cherry Tree Productions
We were meant to be attending a Wine Escape tonight but were warned that it may be a scam, so did some digging. We contacted the hotel that was supposed to be hosting the event tonight (Harbour Hotel, St Ives) and they knew nothing about it. We have also been told that other hotels in the area (The Penventon, Redruth) also…
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Is Trustpilot a scam ?
They have been calling one of our companies for years to take a premium service with them and have been bombarding us with sales calls to the point one of our staff pretty much told them to !!!!!! off or they would be reported to offcom for unsolicited calls. This happened last week and we see today over 800 reviews have…
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Optician Prescription Duration - Am I being ripped off?
Hi all Until fairly recently, I was a member of the Boots Contact Lens Reward Scheme. This entitles customers to several benefits (lenses posted monthly, free after care and lens checks, etc.). However, as my lenses were stock-piling (and you can only postpone delivery a limited number of times), I find it more convenient…
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Medichecks so called advanced blood tests are not of that
Since its unrealistic to ask your GP and the NHS for a very comprehensive blood panel I've been wanting to purchase the "Ultimate sports performance test" from medichecks they state "Our ultimate blood test for men and women gives you our most comprehensive health check, including advanced profiles for your hormone health,…