-
Praise, Vent & Warnings sticky
Please keep in mind the MSE Forum rules, notably that: * We cannot accept active calls to boycott organisations. * If a post is reported to the Forum Team as being defamatory, we’ll follow a legal process set out in Section 5 of the Defamation Act 2013. 📢 Here are some threads from this board which you might useful: *…
-
Studio.co.uk
Does anybody have a telephone number to contact them on? My wife has been going round in circles with their systems, trying to sort out the non delivery of an order. If she uses the email option all she receives is very obviously automatically generated replies. The 'chat' facility is also 'staffed' by bots and if you…
-
Nectar - blocking spending points without communicating with customer at all
Interested to hear if anyone else has had this issue. Went to spend points on Sainsburys Online - could not redeem points - the error message was 'technical difficulties' so went into store did shop and again could not redeem points (which could have been very embarrassing if I did not have any other means of paying for…
-
Praise First Direct
Had to ring First Direct today for the first time since pre-COVID. Having always been super impressed in the past by always getting through to a real human being straight away, I presumed that they would likely have gone down the automated answering service and being on hold like all other banks and utilities these days.…
-
asda no open tills
Just went shopping at asda but when I tried to find an open check out lane, all were closed, was just after 8.30pm so no where near closing time. Asked if they could open a till as I had a very full trolley full of food but just got a grunt and told to use the self scan area So just left shop discarding shopping. Probably…
-
Evri or urban outfitters taking no responsibility
My daughter ordered £260 worth of clothing from Urban Outfitters intending to try them on and send unwanted items back . The package arrived - photographed at the door - with only 3 of the 9 items - the other items were missing - the missing items totalling over £200! On contacting urban outfitters they inform her there is…
-
Do you want your receipt at the till warning!
Ever since the pandemic i now get asked if i want my receipt or not at the till in some cases i am not even offered it at all, pre pandemic a receipt was naturally just given to me in all stores. Unfortunately i found an item from a frozen food store was rotten inside and i tried to return it but of course i was never…
-
Pre-recorded cold calls with questions and pauses for replies
Not sure if it's cold-call season, but I had a cold call today which comprised someone introducing themselves and then pausing for a reply, so I replied.They then asked me something and I replied.But by the 3rd one I realised I was talking to a recording, so I just said "Potato." when it paused for a reply.After a couple…
-
Phone call re emissions compensation
Just had a phone call saying I had filed a claim regarding diesel emissions compensation on my car. I have not filed any such claim. The worrying thing about the call is that they know my name, address and vehicle registration number, along with my mobile phone number. The caller was very insistent that I had made a claim…
-
Praise jet2 holidays
Should have flown home from Malaga Spain on 23/04/24 got on plane they couldn’t uncouple the air bridge so had to go back into terminal. They kept us well informed gave us a 10 euro voucher we had to wait for a plane to come from East Midlands to come for us.eventually got back 4 and a 1/2 hours later filled a claim form…
-
QR codes - plague or benefit
Thanks to the Pandemic and increasing age we have not got out a lot but notice the ubiquity of QR codes. Very well if you have a smartphone which is equipped with a safe reader and you have access to the internet. On our recent travels we noticed menus in hotels and onboard cruise ships seem to have been replaced by little…
-
Attempted scam on my mother of someone impersonating me. How may they have gotten relevant info?
You may instantly say it is easy due to all the information people post online now but I have never done that, being very security conscious, and besides seeing it as gratuitous, and while she is less careful than me she is elderly and is not one to be posting her life online like current younger generations. Little bits…
-
Go Outdoors scam site
This fake Go Outdoors site is on social media offering Go Outdoors products at silly prices
-
AA Parts & Garage cover - at the end of my tether
I do hope this forum might help. I'll try and bullet point the issue: * I have held Parts & Garage cover for 4 years with the AA for 2 vehicles * Last year I sold the van that was covered and bought a newer one * Once I had sold the old one I tried to change the details on the AA breakdown app but it told me I had to call…
-
Booking.com refunds
Booked a property in March. Owner failed to grant us access and Booking.com cancelled and refunded the cost. I had paid security deposit direct to the property and the owner refuses to answer calls or messages asking for it back. Received an email from Booking.com on 10th saying they would refund it and I would have the…
-
FIRSTPORT- ONLY WAY NOW IS LEGAL ACTION- CAN WE GET TOGETHER TO CROWDFUND THIS
I am in receipt of the "RESPONSE" from FirstPort that TPO forwarded to me and now write further to my email of 20 April attaching my fully annotated analysis showing that THIS IS A TOTALLY DISMISSIVE , DISRESPECTFUL , , SLIPSHOD , NON-COMPREHENDING, FACTUALLY INACCURATE- based on "Beliefs and no evidence) AND, IN MANY…
-
Lyca Mobile - A Warning - Other Peoples' Credit Cards Appear In My Account !!!
Hello, We first started using Lyca Mobile in December 2023. We have 3 sim cards with them. One started December 2023, two more in March 2024. Direct debits were set up for each sim during the registration. In April, we received emails from Lyca saying that they couldn't take payment for the two sims set up in March. We…
-
Who is higher in the medical field.
Hi, I feel really dim asking this (accept it is definitely a school day for me) and appreciate my ask could be closed as medical so trying without giving the back story but I had noted a shift in GP’s saying we’re primary care and hospitals are the NHS. If a GP puts you on an urgent pathway to be seen can the hospital…
-
OPs deleting original thread
Is it just me that gets annoyed by this or am I not alone ? There needs to be something in place (appart from quoting) to stop this happening. An option to “blacklist”/ignore certain posters would be handy (is there one?) Really grates me that people spend time and effort responding, just for the OP to have a paddy and…
-
Oh Tesco - unit pricing
Well I was looking forward to the unit prices appearing on the clubcard price and they've been appearing slowly in my local store. But now they've got another sneaky trick of putting bigger clubcard price labels that don't have the unit price on at all - and they are putting them over the shelf edge label that does have…
-
Utility Warehouse unfair deals , existing Vs new customers
I have been a customer of utility warehouse for over 20 years and have 3 accounts . I am quite cross that a new user can receive ultra plus broadband at £30 when I am paying over £40 ( twice as on 2 accounts ) . I believe just like banks & insurance companies that utility companies should also play fair with existing…