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Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
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Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
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Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
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Flight changed and now not direct flight - via another airport
Not sure if this is the right forum but couldn't find anything else appropriate I had a flight booked with Vueling -Spanish airline 9th February LGW to Alicante 1300 arriving 1630 8 January (outside of 14 days) the flight changed to: 1010 arriving Barcelona 1320 leaving Barcelona 1535 arriving Alicante 1645 I was given the…
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Air Canada claim - how strong is my case?
I recently had an Air Canada flight booked from Lima to London via Montreal. Shortly before it was due to depart, the first flight (to Montreal) was delayed and I subsequently got rerouted on a later itinerary via Madrid. I arrived at Heathrow over 13 hours late. At the time of the initial delay and just before the…
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Qatar flight delay expenses
Hi. Can anyone advise how to claim hotel and foods costs from Qatar airline. We were stuck in Australia for 12days and eventually rerouted to UK with Cathay. I can't find any links on their website TIA. NB: I know I'm not entitled to the £520 EU compensation
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Flight changed to 24 hrs later
Etihad have 'changed' my flight to Abu Dhabi in 6 weeks time by putting it back 24 hrs so presumably it's not 'cancelled' nor 'delayed'. It means the 1st night hotel I booked will be wasted money as i won't be there. I can't see this particular circumstance precisely covered in any advice, do I just have to take it on the…
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Compensation for USA internal flights
we flew to the USA and stayed in New York for 24 hours. Delta cancelled our flight from La Guardia to Orlando in the early morning when the flight was due in the late afternoon. So we never went to the airport that day. There was travel chaos due to it being the week before Easter and the security personnel being on…
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Wizz Air compensation + reimbursement. Advice on how to proceed further?
Hi, I was wondering if anybody could give me advise where I can turn to next… On 22/03/2026 we had a return flight from Istanbul to Luton airport (flight time Istanbul 2200 to Luton 2315). Whilst at Istanbul airport the flight was delayed twice before we were ushered into the last seating area next to the gate, within a…
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Airline Compensation claim - LOGANAIR - 3 months & waiting
HI forum! I submitted a claim to Loganair on January 7th due to cancellation of flight that left me 48 hours delayed travelling. I am aware of UK261 & the amount I am due - I have tried to contact LOGANAIR for an update multiple times through different platforms - I have had ONE email in Mid February stating there is a…
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Paphos Flight Cancellation
My mum was on an Easyjet package holiday in Paphos when everything kicked off in the UAE last weekend. In their own words, Easyjet made the decision to cancel flights to Cyprus on Monday 2nd, Tuesday 3rd and Wednesday 4th March "as a precaution". At no point did the FCDO advise against travel to Cyprus, airspace was not…
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Ferry delay - is there any redress?
OK not a flight but instead a ferry crossing to Ireland. We had booked a return ferry from Holyhead to Dublin with Stena. It was a 9 am sailing so we ensure we had overnight accommodation near the docks so we could be there on time. Stena then changed the sailing time to 10 am which was fine by us. Then the 10 am was…
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Flight delay and cancellation compensation, Tui/Thomson ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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Etihad delay for 1hr 45min, missed connection in Abu Dhabi, off to hotel and fly to London next day
Etihad flight from Asia was delayed for 1hr 45min and we all missed our flight to UK and Europe in Abu Dhabi - no other flights in the afternoon that day. All to hotel in Abu Dhabi and on the next day flight (mine was over 18 hours later than original). I emailed them and they are offering just about £110 cash (my one way…
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KLM (air baltic) - 2nd Jan cancellation - turned down claim - advices
the precis is that we were flying Tallinn - Ams - Man on the 2nd and got the first to Amsterdam to find the second flight was cancelled. the airport was suffering due to the weather and the place was in chaos. we were told to wait for a txt to give our new flight but there was no assurance when that txt would be. after 5…
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Stranded passenger
Hi all, I need some advice on a situation following a flight cancellation. My Qatar Airways returned light from Kathmandu to London on 1st March was cancelled, and I ended up being stranded in Kathmandu for 10 nights with no proper support or alternative provided. To avoid further delays and potential conflict-area routes,…
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No refund on Agency Fee - Travel disrupted due to Middle East conflict
I bought flight tickets through a UK-based agent. The airline has issued a statement saying that free cancellation and a full refund are eligible for my travel dates. I contacted them 10 days ago to ask about options for rerouting or rebooking, but they haven't responded, which is understandable given the situation. In the…
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KLM refusing claim for expenses
Hi, I am looking for advise regarding a claim with KLM. On the 20th of December 2025, my family was flying to Bangkok from Edinburgh. The first two flights were with KLM from Edinburgh to Amsterdan and then Amsterdan to Warsaw. The flight from EDI to AMS was delayed due to bad weather in AMS and we missed our connection to…
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Flight Cancellation Claims - adverse weather easyjet
Hi, I'm just looking for some clarification regarding what compensation I am able to claim for. The flight was booked with EasyJet (from the UK to Madeira) and was cancelled due to weather as they were about to announce the Gate number. We were given the option of refunds or alternative flights, which we rearranged for the…
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Jet 2 flight delay
We recently had a Jet 2 holiday to Madeira, flying from Edinburgh. Our return flight was due to depart at 14:40 but the incoming flight was unable to land at Funchal due to wind, and was diverted to Tenerife. It then did arrive at Funchal later in the day, we went through security and passport control, boarding was just…
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Easyjet cancelled my flight and won't reinburse my expenses as I accepted a refund for the flight
Last year I was at Nice Airport waiting for my flight to Bordeaux when it was cancelled about ten minutes before boarding. No explanation was given. I had a wedding to officiate the following day, so getting home to the Dordogne was essential. We were told we could claim expenses if we arranged our own transport, so I…
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Holiday maker in UAE
Hi, I'm a holiday maker in the UAE who's flight for Saturday afternoon with Emirates has been cancelled. We have received a text and email. The telephone number provided to contact does not work no one answers if it does actually ring. Are the UAE government paying the extra cost of accommodation or is this down to the…
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Eurowings Flight Cancelled
I booked flights with Eurowings on Christmas Day to fly from Manchester to Stuttgart on Sunday 05/04/26 and return on Sunday 12/04/26. Eurowing informed us that the flight from Stuttgart to Manchester on 12/04/26 has been cancelled and rebooked on on their next flight which is Monday 13/04/26 at 7am. Due to work…
