-
Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
-
Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
-
Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
-
KLM refusing claim for expenses
Hi, I am looking for advise regarding a claim with KLM. On the 20th of December 2025, my family was flying to Bangkok from Edinburgh. The first two flights were with KLM from Edinburgh to Amsterdan and then Amsterdan to Warsaw. The flight from EDI to AMS was delayed due to bad weather in AMS and we missed our connection to…
-
Flight Cancellation Claims - adverse weather easyjet
Hi, I'm just looking for some clarification regarding what compensation I am able to claim for. The flight was booked with EasyJet (from the UK to Madeira) and was cancelled due to weather as they were about to announce the Gate number. We were given the option of refunds or alternative flights, which we rearranged for the…
-
Paphos Flight Cancellation
My mum was on an Easyjet package holiday in Paphos when everything kicked off in the UAE last weekend. In their own words, Easyjet made the decision to cancel flights to Cyprus on Monday 2nd, Tuesday 3rd and Wednesday 4th March "as a precaution". At no point did the FCDO advise against travel to Cyprus, airspace was not…
-
Jet 2 flight delay
We recently had a Jet 2 holiday to Madeira, flying from Edinburgh. Our return flight was due to depart at 14:40 but the incoming flight was unable to land at Funchal due to wind, and was diverted to Tenerife. It then did arrive at Funchal later in the day, we went through security and passport control, boarding was just…
-
Easyjet cancelled my flight and won't reinburse my expenses as I accepted a refund for the flight
Last year I was at Nice Airport waiting for my flight to Bordeaux when it was cancelled about ten minutes before boarding. No explanation was given. I had a wedding to officiate the following day, so getting home to the Dordogne was essential. We were told we could claim expenses if we arranged our own transport, so I…
-
Holiday maker in UAE
Hi, I'm a holiday maker in the UAE who's flight for Saturday afternoon with Emirates has been cancelled. We have received a text and email. The telephone number provided to contact does not work no one answers if it does actually ring. Are the UAE government paying the extra cost of accommodation or is this down to the…
-
Eurowings Flight Cancelled
I booked flights with Eurowings on Christmas Day to fly from Manchester to Stuttgart on Sunday 05/04/26 and return on Sunday 12/04/26. Eurowing informed us that the flight from Stuttgart to Manchester on 12/04/26 has been cancelled and rebooked on on their next flight which is Monday 13/04/26 at 7am. Due to work…
-
Involuntary denied boarding on etihad
would like to know if anyone else has experienced this. I was bumped from flight in Abu Dhabi to Manchester , I have tried to claim compensation as online it said I was entitled to €600. Etihad refused as said they are not regulated . Tried sky refund, and air help they both says the flight was not eligible for…
-
Missed connection with SAS
I booked directly with SAS to fly from Manchester to Bergen. There was no direct flight so we had to fly to Oslo with a connection to Bergen. The flight to Oslo was delayed just short of 3 hours but meant we had missed the connection. SAS put us on a bus to a nearby hotel and we stayed overnight in Oslo, catching the…
-
Flight delay and cancellation compensation, BA ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
-
Compensation for onward flight
On the evening of the 5th March, I flew from Manchester to Madrid using Ryanair. I then self transferred for my flight to Quito, Ecuador. The flight was with Air Europa and scheduled for 1.45am on the 6th. We boarded on time, and then sat on the plane for an hour while they switched the electronics off and on again. They…
-
On line booking used 2 separate airlines, second missed because of delay by first
I booked with Trip.com Bali to Christchurch, NZ via Brisbane, Australia. They issued 2 tickets with different Airlines. Delay by 1st flight meant too late for 2nd flight. Had to wait 9 hours for next flight. Neither airline are liable for delay compensation. Trip.com on chat are not accepting request for refund. Any…
-
Compensation for delayed flights Discussion Area
This discussion relate to the Flight Delay Compensation guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
-
Compensation Qatar/Virgin Australia delayed flight = missed connection?
Hi All, Hoping someone can give us some advice on this please? Me and my wife were travelling back from visiting our son in Brisbane to Manchester on flights booked through a travel agency in the UK on Qatar Airways but the first return flight which was Brisbane-Sydney was operated on Qatar's behalf by Virgin Australia and…
-
Flight delay and cancellation compensation, Tui/Thomson ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
-
Iberia Airlines - Denied boarding because of "Fraud"
Hi I have checked the other forum posts and want to check with the collective IQ here 😁 Background: I booked a flight through Expedia in November 2025 and paid for it on my UK Halifax credit card. One ticket with outward and return info. Flight for Iberia airlines from Heathrow to Madrid and then onwards to Columbia. The…
-
Claiming because of cancelled flights
My flight to Miami was cancelled and my 1 night stay in a hotel and transfers to my cruise ship which were all fully paid for were missed as I arrived the following day My travel insurance said they don’t cover this and British airways said they don’t cover these costs either. It nearly £500 so does anyone have any advise…
-
Cancelled Pegasus flight: Can I take them to Small Claims court?
I'm seeking advice on how to proceed with a cancelled flight issue. Pegasus Airlines cancelled my December flight from the UK to Turkey, offering a new flight 2 days later. They provided the statutory compensation (£350), but didn't cover accommodation costs, which they are required by law. The problem is that they're now…
-
Easyjet Compensation Claim rejected
After a 12hr delay on the IOM, apparently EasyJet don't have to pay compensation as "it's not their fault"... Is this true? What should my next steps be please? This caused missed trains and extended parking charges - plus the costs of 12hr lost at the Airport! This is their response.... "We always review claims fairly and…
-
Missed connection STN-DUB-ADE
Hi, I was recently on a flight Stansted Dubai Adelaide which was fully ticketed through. The flight left a little late from STN and was held for a few mintues at Dubai so I was 30 minutes late with a 1 hour connection. The connection was missed for the flight to Adelaide. I was re-ticketed to Melbourne then Adelaide the…