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Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
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Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
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Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
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Compensation received
Took a year but finally received my delayed flight compensation from a turkish company. Initially offered me airmiles which were useless to me as I don't live anywhere near where the airline flies. Then offered me more airmiles or status credits, which again, were useless. Also offered me travel credit but it could only be…
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Etihad delay for 1hr 45min, missed connection in Abu Dhabi, off to hotel and fly to London next day
Etihad flight from Asia was delayed for 1hr 45min and we all missed our flight to UK and Europe in Abu Dhabi - no other flights in the afternoon that day. All to hotel in Abu Dhabi and on the next day flight (mine was over 18 hours later than original). I emailed them and they are offering just about £110 cash (my one way…
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Turkish Airlines - Question on offered compensation
Dear community, I have a question regarding my recent Turkish Airlines flight I hope to get clarification on. I flew from Cape Town via Istanbul to Düsseldorf. Everything was fine on the outbond flight. On my return flight back to Cape Town we were delayed in Istanbul and I arrived 3 hours and 40 minutes late in Cape Town.…
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BA cancelled our flight + reimbursement for hotel
BA cancelled our flight home from Mallorca to Gatwick due to a 'technical issue with the aircraft'. We were on a package holiday with BA - flight and hotel. We received an email at 2pm. The flight was due to leave at 20:55. We didn't see the email until we returned to the hotel around 3pm as we were out. BA gave us an…
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Norse Atlantic
Does anyone know a no win no fee company that definitely handles claims against this airline?
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BA Compensation - stick or push for more?
Hope this is the right place - not sure if it is but my query doesn't quite fit neatly into any of the categories! In August, I flew with British Airways and I prebooked some food. I'll spare you the details, but the long and short of it was that they weren't able to provide the food because the menu had changed and they…
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Ryanair flight delay - can I claim accommodation and compensation?
Sorry this is going to sound like a daft question but I can't seem to find this information. My flight was delayed 16 hours, we were told we could find our own hotels which I did and paid £100. Can I claim both this and £220 compensation for the delay? And if so how - I went via their online form and claimed the £100, I…
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Compensation for delayed flights Discussion Area
This discussion relate to the Flight Delay Compensation guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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BA changed destination instead of cancelling flight - compensation options?
Hello, Would welcome any advice on our experience with BA yesterday. In short, our Sunday 19.45 flight from Rome FCO to Heathrow (due to land 21.20 UK time) was delayed due a technical issue with the plane. In the end, we were herded onto the plane around 22.30 and eventually left Rome at approx 23.15. After we'd boarded…
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EasyJet decline compensation claim due to airport collision
Mid August my family and I were due to fly from Manchester airport to Paris CDG when our Easy Jet plane collided with another Easy Jet plane whilst taxiing to the runway, resulting in wing damage to both airplanes. We had to disembark the airplane and return to the terminal where EasyJet sourced another plane and crew but…
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Flight delay compensation ryanair
Hi all, We were meant to be flying last Friday from Birmingham to Málaga at 5.45pm but the flight got delayed for approximately 2hrs 45 minutes due to a technical issue which turned out to be one of the engines which wouldn't start so instead of landing approximately 9.30pm we landed just before midnight. We weren't…
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Qatar Airways Bumped off connecting flight.
Thank you for reading this, I am looking for advice to see if there is any form of compensation available. In brief but I can elaborate if required. I booked a return flight directly with Qatar Airways. This was for two adults and a child. The return flights were completed without issue. Our intended outbound journey was…
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Ryan air cancelled flight e-mail
On Thursday night 14-11-24 Ryan air sent out an E-Mail informing passengers of flights being cancelled – which were sent out in error. Ryanair gave customers the option to refund the supposedly cancelled flight or change the departure and arrival airport for free. The error email read: “Your flight has been cancelled due…
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Cancelled flight - Who is liable travel agent or airline
Hi, I've spent quite a bit of time researching my issue and have been unable to reach a firm conclusion. I've spoken with citizens advice and they described the case as ambiguous and were unable to help. If anyone can spend the time reading and responding I'd really appreciate it. I originally booked return flights to…
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Hotel refund
We were recently on a flight from Gatwick to Las Vegas, our flight was due to depart on Tuesday 15th however we sat on the plane for 4 hours and then was told the flight was cancelled. Was given an option of flying 2 days later or a full refund. We chose to fly 2 days later which wasn't ideal and spoilt our trip a bit as…
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Maleth Aero flight delays (MLT1972 LGW- Barbados 6th January & others) delayed FROM a UK airport
Hi All I am opening this thread for passengers on any Maleth Aero flight that has had delays 4 hours +. (the flight I was on was MLT1972 on 6th Jan 2024 LGW - Barbados) The intention is not to go into the details of the flight/s delays or to criticise Maleth Aero/P & O. Just to keep track/discuss everyone's compensation…
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Claiming compensation + extras?!
Hi, Sorry this is going to be a long one! We are unsure whether we are able to claim compensation for a flight we were supposed to make recently and what else we may be entitled to. We were due to fly from Saudi Arabia to the UK via a European city with a EU national carrier. We have been to Southeast Asia and this was a…
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Easy Jet claiming adverse weather
We were delayed a total of 19 hours coming back to Gatwick from Crete. first flight 11.30pm initially delayed, put us through the gate and waited on the tarmac until 2.30pm then cancelled the flight. arrived hotel getting to bed at 5am, check out 11am. picked up 1.30pm for the new 4.30pm flight. New flight delayed until…
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Dan Air airline doesn't respond
Hi Team, Last August three of us flew to Romania with tickets booked directly with Dan Air (Romanian airline). The flight was delayed some 8 hours so I filed for compensation. After receiving an auto acknowledgement saying they were busy and it would take some time to respond I have had no further response from them. I…
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Srilankan airlines - what to do next
I’m looking for advice on how to proceed. I was delay 5.5 hours about a year ago (it’s taken a long time to get to this point). CAA have rules in my favour. I’m familiar with LBA etc. but I’m sure about whether there is a UK entity here. my questions are should I contact them first and ask them to pay now the CAA have…