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Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
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Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
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Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
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Flight delay and cancellation compensation, Ryanair ONLY
MoneySavingExpert Insert October 2017: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help. You might also like to read our Ryanair wrongly denies passenger compensation for cancelled flight news story Other related MSE Guides: 20 Ryanair Tricks
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Easyjet Switzerland cancellation
Is this forum still active? I had a flight from Geneva to Bristol cancelled just before Easter. It was operated by Easyjet Switzerland, but the initial claims process (now declined) was through the Easjet website. I want to take it further but am not sure where I should go to do this. Thanks for any pointers.
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Lufthansa Cancelled First Leg of Transatlantic Flight - Compensation?
I'm a complete newbie here, so please be gentle! I'm looking for any helpful advice on how to pursue a 'non-standard' compensation claim from either (or both!) Lufthansa or Booking.com/Gotogate. My original flight bought through Booking.com for a Lufthansa flight from Newcastle to Boston has been cancelled. The booking was…
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Easyjet 2 hour delay missed transfer
Hi We arrived into our destination airport 2 hours delayed on our Easyjet flight. This wouldn't have been an issue except that we had paid for €5 bus tickets to get to the train station with the intention of getting to our destination by train with €3 train tickets. Our entire journey for 4 of us should have cost €24 (my…
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Scandal of Qatar Airways - no refund!
I am interested to know how to go forward on a serious issue we have with Qatar Airways. Flight cancelled 24 hours pre-departure from New Zealand on 12th March. Due to Middle East conflict which I understand. refund promised of monies paid and Avios. To date nothing has been received and many escalations and promises and…
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Flight delay - mixed reasons
Hello, Recently had a flight delay (landed 3 hours 7 minutes late) Airline (TUI) has rejected a claim as they say there were a number of reasons, one of which was an unruly passenger denied boarding. Flight was delayed as plane was in Gatwick. Departure airport was Manchester so we were already told it would be departing 2…
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Flight delay and cancellation compensation, Tui/Thomson ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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Jet2 flight delay due to adverse weather knock on effect
I had a 4.5 hour delay from Rhodes to Gatwick, the cause being adverse weather on an earlier flight from Reus. I’ve heard that the knock on effect to our flight might mean we qualify for compensation. Has anyone had success with this?
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Flight Delay Compensation, Lufthansa Only
MSE Official Insert: This Luthansa discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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British Airways - how to claim when 2 friends travelling on same booking ref?
Earlier this year, British Airways cancelled my return flight on the way home and rerouted me from a different Italian airport to land at different uk airport the next day. My travel companion through his business is a Gold card holder with them and having incurred most of the expenses from the delay put in an initial…
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Flight Cancellation Compensation when departing earlier than scheduled.
We had our return flight from Delhi to London cancelled with less than 24 hours notice, BA offered no alternative return flights and no support. We rebooked the only flight available which actually left nearly 6 hours before our scheduled flight and was routed through Dubai rather than being direct. BA have advised that as…
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British Airways - missed flight due to baggage system failure
Bit of a strange one. Business class flight to Switzerland booked for yesterday morning. Got to Heathrow T5 in time to find that zone A is completely closed, zone B is open. In zone b only 2 desks staffed but for some reason there's 2 queues to each desk. So 4 queues, 2 staff. Was at one point told this was because it…
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Flight delay and cancellation compensation, KLM/AF ONLY
MSE Official Insert: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help.
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Compensation for delayed flights Discussion Area
This discussion relate to the Flight Delay Compensation guide. Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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KLM compensation for lap infant
Hi all, I’m trying to understand how KLM (and ADR in general) treats lap infants under EU261 compensation rules and would appreciate real-world experiences. In my case: I travelled with KLM from Amsterdam to Edinburgh. The flight was disrupted and I was rerouted via a different airport (Aberdeen instead of Edinburgh in the…
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Entitled to receive compensation from Emirates?
Dear, my situation (Dutch native) is as follows: Last December, I flew from Amsterdam (AMS) to Male (MLE) with Emirates, with one stop in Dubai (DXB). EK0148 (AMS - DXB) was slightly delayed, but sufficiently in time to catch the intended connecting flight EK 656 to MLE which would depart at 2:30 am. EK0656 (DXB - MLE) was…
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Ryanair - No public transport due to late arrival - Compensation?
My daughter flew from Barcelona to Stansted on flight FR8217 on 16th April. Scheduled departure 20:05, actual departure 23:14 Scheduled arrival 21:30, actual arrival 00:00 When she landed, all the public transport back into London had ceased operating so she had to take a cab back home, as did quite a few others on the…
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Flight changed and now not direct flight - via another airport
Not sure if this is the right forum but couldn't find anything else appropriate I had a flight booked with Vueling -Spanish airline 9th February LGW to Alicante 1300 arriving 1630 8 January (outside of 14 days) the flight changed to: 1010 arriving Barcelona 1320 leaving Barcelona 1535 arriving Alicante 1645 I was given the…
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Air Canada claim - how strong is my case?
I recently had an Air Canada flight booked from Lima to London via Montreal. Shortly before it was due to depart, the first flight (to Montreal) was delayed and I subsequently got rerouted on a later itinerary via Madrid. I arrived at Heathrow over 13 hours late. At the time of the initial delay and just before the…
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Qatar flight delay expenses
Hi. Can anyone advise how to claim hotel and foods costs from Qatar airline. We were stuck in Australia for 12days and eventually rerouted to UK with Cathay. I can't find any links on their website TIA. NB: I know I'm not entitled to the £520 EU compensation
