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Currys
Hello all, Our washing machine has become faulty after 1 week and we bought it from Currys online. When my partner visited the local store to see about a refund, the staff said there was nothing they could do until we called the manufacturer so an engineer can verify it is indeed faulty, get a code if it is and give that…
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Fixed Term Annuities
Am considering going down the Fixed Term Annuities route when i retire - likely 3, with terms of 5, 15 and 25 years. Does any one have any knowledge of how far in advance i can secure the annuities? Using Money Helper website calculator the rates/figures look quite favourable at the moment, so locking in a decent rate…
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£500 for two basic internal doors?
We've been quoted ~£500 to supply and fit two basic internal doors for walk in storage cupboards in the hall of our flat. I get that two doors + hinges, catches and handles would be around £150 (eg from Wickes) but surely it wouldn't take £350 worth of labour to fit them? What would you think is a reasonable figure?
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Water Storage tank using large amounts of water
We bought this house about 3 months ago. The house is only about 12 years old. 2 years ago the owners put in a new boiler, but it is not a combi and they continued to use the cylinder hot water tank originally installed by the builders for hot water. Just before Christmas we suddenly had no hot water, although the heating…
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£43k DMP?
Hi all I've done a budget with Stepchange and worked through £43k of debts (credit cards) - 0% balance transfers, yadda yadda, all got out of control. The budget has £410 per month to pay towards our debts. Overall question, is it best to do to a formal DMP through stepchange, or manage my own and dedicate efforts in…
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SIP LBC
Hi I am not clued up on this stuff at all and it’s a bit worrying. I got a random letter through today for a PCN from 2024, from SIP which is now saying letter before claim I haven’t a clue what it’s about. is this a legit letter before claim and do I need to reply? If so how do I go about it? I’ve emailed them but their…
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MTD
Hi, I do my self employed husband's accounts including VAT and self assessment and have been using MTD for a year or so. DO I need to set up an Agent's Account or is that only for tax/accounting professionals? Apologies if that is a stupid question! I just want to be sure. (No appropriate category)
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What happens if you've been billed less than what you've used?
Hi all. British Gas seems to have billed me less than what I'd used (for both gas and electric). The difference was about £30. Will that get carried forward to next month or will it be disregarded? Thanks.
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Smart parking
Hi there please could I have a bit of advice in 2023 my partner parked in smart car park we downloaded the app to pay for parking which wasn't working have proof of a code being sent to authorise the app but it wouldn't work we then called the helpline again proof of this and that didn't work so we scrapes together change…
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Muddy Grass Verges
Will councils repair muddy grass verges? I guess there are many muddy grass verges around, I try and look after my local areas verges by adding gravel etc. I have seen others do this, even paving the verge. But what if the verges are muddy and look awfull because they are close to schools or shops? AI mentions - "Safety…
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Getting this just because I could not contact the guy because of connection issues🫠
what should I do with this . Manchester’s airport is so unreasonable now.
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Shop & Scan
As the Shop and Scan thread is getting long now and people are asking for referrals I thought it was about time for a new thread. Old thread here https://forums.moneysavingexpert.com/discussion/321950 Please note that registration is by invite only but you can register your interest in joining the panel here…
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Lebara - is there a worst customer service department?
I swapped across to Lebara from Vodafone. What a massive mistake. Nothing has worked since and the contact 'help' centre are absolutey appalling. They cut you off when you use their chat function - or put you on a 72 hour wait list. Now without a working phone for a week.
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Claim form horizon/Gladstones
Hello, and thank you in advance for the support. I’ve received a County Court Claim dated 17/12/25. I’ve submitted the Acknowledgment of Service within the required timeframe, which gives me 33 days from the issue date—meaning my defence is due by 19 January (I believe). I’ve dealt with a similar claim in the past and…
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Teacher's Pensions Transitional Protection Payment
Hello, I was just wondering if there was anyone here who has retired from teaching and have received their transitional protection payment. I returned my form nearly 6 months ago and have contacted TP asking if they were still on track to make the payments within the 6 month window they had allowed themselves. I have sent…
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Lebara SIM only does not work
There are other similar threads on this site on problems with Lebara, but as I still see "MSE Blagged" for the Lebara SIM only deal on https://www.moneysavingexpert.com/cheap-mobile-finder/sim-only/ I'm creating a new thread hoping Money Saving Expert website admins will sort that out. It seems Lebara does not offer a 5G…
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Problems with EE Talk and Text tariff.
I've had an EE Talk and Text plan for years, renewable at £1 a week. It normally renews every Monday, not so today. I've rung EE to query why not. I was told there is apparently a fault. However, the helper I spoke to told me that if she were to update my account manually, it would mean I would be on a more expensive…
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Euro park tickets
Has anyone got any advice on appealing tickets with euro Park? I had an annual permit to park at my local country park, run by Kent County Council. It expired on 02/01 and I didn't realise. I park there most days to walk my dog and have now received 5 pcn and there will be more to come from last week. My husband is the…
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Buyers rights - Seller no longer on the Ebay platform
I purchased an item that is faulty / not as described but the seller is no longer on the Ebay platform. Ebay will not help AT ALL due to the purchase being over 30 days ago. Ebay will not give me the sellers details due to GDPR and have basically told me tough. I paid via PayPal but they cannot help due to it being over…
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No Buying Unnecessary Toiletries January 2026
If your beauty and toiletries are taking over your life, then this is the thread to help you work through the stash and motivate you to not buy anymore (hopefully!) Welcome all newbies and regulars to this very friendly and chatty thread where we give lots of lovely tips on how to use up your stash and lots of support and…
