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GoFibre unable to move BB to new home - early redemption penalty!
My elderly mother has broadband with them and due to health issues is having to move to a more suitable property in the same Town. She phoned up today and asked for her broadband to be transferred to the new property. She gave them the address details and was informed that their services were not available at the new…
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Guidance / advice on viewing a lease please
I need to view a lease. The only way I can do it without spending a fortune via 3rd party websites is by filling in an oc2 form via land registry However, the payment required is by cheque. I do not have a cheque book! How do I submit the info to land registry please and thank you? Chat GPT has suggested e-mailing it to…
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Courier dumped item - took photo - apparently this is PROOF? whats legal status
Bought an item (over £100) and didn't get it. Chased courier and they sent me a photo of the parcel behind my bin. OK but I never got the parcel. Who knows? Got stolen. Or maybe the driver picked it up again? Either way at no point did I get this parcel. Klarna are now saying they've contacted the courier and this photo is…
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Switching from Outfox the Market - check your final bill!
Hi everyone, Just switched away from Outfox the Market and received my final bill. Despite being within 49 days of the end of the fixed period, they charged early exit fees. The terms clearly state that if you switch within 49 days of the end of the fixed period, early exit fees will not apply - pretty standard across the…
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Vape smoking?
So, Just started using a vape after smoking for nearly 10-11 years, long time, around 15 per day £80-100 per week spent on smoking, just want to give it in. The problem I have is that my friends have been on vapes for 5 years + I do not want to end up like this, I am currently on 6mg of nicotine and will push my self per…
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Builder Depot refusing return under Consumer Contracts Regulations — advice needed
Hi all, I’d appreciate some advice on a return issue I’m having with Builder Depot. I ordered a fridge freezer from their website on behalf of my elderly parents. The unit was delivered on 18 July 2025, and I submitted a return request on 29 July — well within the 14-day cooling-off period allowed under the Consumer…
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Sykes Cottages review dispute
2 week Sykes Cottages holiday in Cornwall last October had a few "issues" on arrival. At the end of our trip responded to Sykes automated emails requesting to leave a review on their website. Uploaded then forgot about it. A few weeks ago somewhat surprisingly received a new email from Sykes asking for my permission for…
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I am the agent.com
Thinking about putting our house on the market; we work we from home and are happy to do viewings, and didn't have a great experience with the local EA that sold us the house, so we are looking at alternatives. Has anyone heard of iamtheagent.com? I'd be interested in any experiences please.
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Flying solo
I previously had a diary (well actually I've a few) but in June I had a big life shift which meant I disappeared for a while! I've had a few attempts at trying to pay off debt, made great progress and then progress stopped and the debt increased again. But this time I seriously mean business and I am determined to get this…
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Help Needed with Faulty Washing Machine
Hi, after some advice on where to go next with this. I purchased a washing machine online from appliance world online which was delivered on the 9th. During the second wash I noticed leaking, when opening the door I saw a bit of the seal was broken/missing. This was a normal wash of clothes, nothing even with a zip, I’m…
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Incorrect number plate entered when paying
Hope someone can tell me if this is worth appealing / ignoring / not paying. My car was damaged in an accident so I was in a courtesy car. I had to enter the reg plate details when paying at a Euro Car Park (on a debit card, so can prove I paid) but I think I put my car details in, rather than the hire car plate. I've now…
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ParkingEye - Chase Farm Hospital electric bay PCN
ParkingEye have issued a PCN for parking in an electric bay despite there being no clear signage on or around the bay or even any ground markers on the bay parked at. We visited hospital urgent care early this month and parked in the pay and display car park assuming it was a normal bay due no signage or ground markers for…
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No Deeds & No Land Registry entry
Father died recently, leaving his share of the home to my Mother (in trust to me and 2 siblings). They've lived in the house for over 55yrs and it was never registered with the land registry. My mother has also been unable to locate the Deeds. How do we go about getting the Deeds which I assume are needed before the house…
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Looking for a new pension provider.
My current £400k DC pension is with Standard Life and until now I have been happy enough but I need to move it. I’m looking for suggestions/recommendations. Not my original plan but I found out that I can get an enhanced annuity of £7,900 pa for £150,000 (3% growth, 50% spouse and 10 year guarantee) and I could then use…
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Starting monthly payments
Hi, we stopped paying cc in June. We have a significant amount of debt, 75k, spread over 10 cc and an overdraft on a joint account. 8 cc in my husbands name and 2 in mine. We've had one of mine transfer to Wescot, two of my husbands Transfered to Wescot, overdraft transferred to Wescot. One of my husbands has transferred…
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FreePetLotto. Any winners lately?
I've won on here a few times, and had my payment without too much issue, however I won over a month ago, filled out the claim form and nothing. I've used the messaging feature on site, and sent them several emails but they are completely ignoring me. I don't want to shout "scam" about them as I've had payments before. But…
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Vaillant Ecotec plus 831 - heating working......sort of.
Happy New year all! Looking for some advice beyond my limited boiler knowledge. Bit of history, 14 year old vaillant Ecotec plus 832 boiler. All worked well. 2 years ago a small leak appeared and only hot water when the heating was on. Classic diverter valve failure. All replaced and has worked well since......until....…
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PCN resulting in CCJ against my name – advice needed
I recently discovered that I have a CCJ against my name, and my credit score has dropped significantly. This all started when I stopped at a petrol station and received a PCN. I ignored both the PCN and a letter from the solicitor acting on behalf of the parking company. Now I’m unsure what to do next. What happened * A…
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New to Investing, Seeking Advice
Hi All, Hoping you can help steer me in the right direction. I am a 45 yo who has decided to start investing, so that I have more money to enjoy in retirement or, leave it to my kids if I pop it before I get to enjoy it. But I am feeling a little overwhelmed at the options. One thing that seems to be a no brainer is the…
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Moving forward and upwards
I decided today to bite the bullet and start a saving for a deposit diary. Moving away from my other diary as that served its purpose for that part of my life. Its now time to focus on my next goal, buying my own home, for that I need a 15% deposit. For nearly three years I've been saving my pennies, saving chunks of my…
