Horrendous company to deal with just check their trustpilot and other reviews. They autorenew even though you turn it off and then when you try to get your money back they charged you £5. Its a scam that martin should be looking at. Its illegal too.
Took out a new Breakdown Cover policy yesterday, then received an email with all of the relevant documents enclosed.However, I immediately noticed that they had put my name as the policy holder rather than my wife's. I emailed them straight away and pointed out their error. I was then told they could not change the name on the Policy, but would have to pay for another policy. I was then to send them the reference number for the new policy, whereupon they would give me a refund on the other policy. I told them I was not happy with this and wanted to cancel my policy. I was then told it would cost £5 to process the cancellation. Very disappointed with these people and the way they do business, the person who dealt with my complaint was Rebecca Watson.
Thank you for your feedback – we're really sorry to hear that you are unhappy.
Our policies are transmitted over to us from the website based on the details that you have input there.
If the cover was set up in your wife’s name this would have been done online by yourself or maybe your computer auto filled the personal information for you in error?
As this could have been the case, we offered for you to repurchase the corrected policy and if this was done, offer you a full refund as a goodwill gesture.
As you decided not to purchase the corrected policy with us we can only cancel the cover as per the standard cancellation terms that you have agreed to, to ensure that our costs are covered as there has been no error made our side.
I hope this clarifies matters for you.
The Eversure Breakdown Team
Absolutely rubbish! I took out breakdown cover with Eversure in July. However when I broke down shortly afterwards, I rang the number provided which puts you through to an automated service which is meant to send a link to you via Whatsapp. Despite several attempts, the link never arrived. I was left stranded with a young child! On top of that, they charge a £40 excess per call out, which I have not come across before. I am now in the process of trying to get my money back which they are making as difficult as possible. Avoid at all costs!
£200 to help with energy bills
Updated with November NI changes
Via Blagged Glasses Direct code