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No water in property.
We are tenants in a 4-bed flat above a shop on a high street. We found out we had no water supply to the property yesterday (Monday) morning. Rung up thames water who failed to show until this morning and after some time they found out there had been a leaky pipe in the shop below us (The Money Shop) in their back office…
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Anglian Water chasing a 7 yr old debt
Hi all Can you advise? My wife and I lived together in a property 7 years ago but it was only for 6 months as the landlord sold it. We contacted AW and told them and gave them the new address where we moved too. When we lived at property no 2, AW told us we were behind on our payments so we agreed a payment arangement with…
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Refusing to reconnect heating and hot water
I recently purchased a property which has a communal boiler supplying heating and hot water to the individual flats. The supply to my flat had been switched off due to previous owners not paying the bill. The company are now refusing to switch the supply back on due to the arrears. I am offering to pay for the reconnection…
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Rented Property - No hot water - Rights?
I have been without hot water in my rented property for 4 days, my letting agent was informed last Thursday 730am, their handy man went round on Friday pm and cannot fix it. They have apprently contacted someone else to come round and fix it. How long do I have to live without hot water until I can legally do something…
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Compulsury water meter
Southern water have put water meter outside my property my first reading they say willwork out to £437 a year compaired to old bill of £433 but during drought i havent watered the garden or washed the car so my bill i think will be astranomincal what can i do
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Water Co cannot fit meter
I have just recently moved from the Anglian Water area to Northumberland water are With Anglian I was on there SoLow tarrif as I live alone...My last 6mth bill with Anglian was £41.00 Ive now registered with Northumbrian water and they have told me they cannot fit a meter at my new address because of the pipework (their…
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surface water drainage
Hi all, We rent a flat in a modern apartment block which consists of 5 floors. Our water is metered and our provider is united utilities. Our water bill has a section called something like - "surface water & drainage". For this we pay a fixed fee of around £70 per year. My understanding of this fee is that united utilities…
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Where will I stand with this?
Hi all, hope you are well. We moved into a new apartment 6 weeks ago and since about the 3rd or 4th day in the property, we have suffered with a leaking tap in our bath from the hot tap. If you apply force to the top of the tap (ie: putting all of the weight of your hand onto it), the dripping stops, otherwise it…
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Anglian Water
Hi all, I have rang today once again in annoyance how Im getting charged full rates for the supply to my HOLIDAY CHALET and was told again that because I pay a water bill else where I can not apply for the solo tariff unless it was my main residence! And this is where I throw the spanner in the works - the bills get sent…
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United utilities huge bill
My Dad died last year and while the estate is being tied up we've been keeping an eye on the house and buildings (is an old farm - not working but used by local farmers for grazing cattle). We happened to be there when meter reader came out and he asked if any water was on - it was not - he said meter was turning. We…
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Cost of water in Nottingham?
I am moving into a studio apartment soon and I am curios to find out how much water will be each month? the post code is NG7 1HH not sure if it is on a water metre or not. Any ideas? The apartment is very small, using a shower for 10 mins, washing machine once a week and general washing up and hand washing etc.
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Free Plumbing Info discussion thread
This discussion relates to the article containing Free Plumbing Info given by Ian Puddick. Click reply to discuss.
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Thames Water problems
Hi, wonder if you guys can help me please. I moved into a new build property in Swindon in July 2010, and left in December 2011. I called Thames Water many times over the course of my tenancy, at first the property didn't exist on their system, then I eventually got an account but they then refused to believe I had a meter…
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Water use is free?
Hi there! Me and my wife had just moved-in to a new flat in SW19 London and i was wondering how do i know if our water is actually free or not? As far as i can remember the Estate Agent told us to just contact the necessary utility companies ( as written in our tenancy agremment) to register and in order to start paying. I…
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Free Water Saving Kit from Northumbrian Water
I was looking on my supplier's website the other day, I'm not sure if they look at the addresses making requests to see if its somebody in their supply area, but certainly worth putting your address down for a request... quite a bit of stuff that is all there to help save water helping both environmentally and with your…
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Capped water question..
On the W/WATER site it tells you about 'Water assist' where you can get your bills capped. I think we are eligible but OH does not. Come Jan we will have a newborn, 3yr old and 10yr old and will get tax credits..OH said that all 3 children must be in full time education, I think its just worded strange and means that they…
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Being Chased for Debt that is not mine
Hi, Was wondering if anyone could help shed some light on this for me? 3 months ago I received a letter from Advantis Credit for a debt for Severn Trent Water for a property I lived at for 3 weeks. Long and short of it was I moved in with a friend and it didnt work out so was removed from the tenancy agreement and she…
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Should i ask for a water meter?
I'm about to move into my first house. I'll be living in a mid 2 bed terrace with no garden on my own (in a Severn Trent area) and have been told by a couple of friends to consider a water meter, as it's likely to work out cheaper for me. They've also said if it's not possible to fit a water meter due to shared pipes (i'm…
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Severn Trent water meter - paying commercial drainage???
Hi :) I recently moved into a property which used to be one big commercial property and has just been converted into two residential ones. I moved in on April 1st and have had trouble getting deliveries and bills paid because the building was still registered as one commercial building instead of two residential with…
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Now on assessed tariff can I ask for a backdated rebate?
Good afternoon, After receiving a water bill of over £400 in April I applied for a water meter, unfortunately they were unable to fit one but they were able to move me onto an assessed tariff which has brought my bill down to £252. This is brilliant but it does mean that for the last ten years I have been paying way too…
