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Yorkshire Water moneyclaimonline advice needed please
I've had a letter from Yorkshire Water after struggling to pay a £558 bill and it says I need to reply to the claim form 14 days from the date of service on the letter, the date of service being 5 days after the date on the letter which is the 18th of November. So I had until the 7th of December to reply. Anyway I went on…
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United Utilities think my illnesses are irrelevant
I received a phone call yesterday to go through an i & e with a UU rep of which i was happy to do so. I told that i was on Jobseekers allowance and went through what my expenditure was. Part of that included a monthly swimming membership to help me get fit/lose weight etc.. and there was another small amount used to just…
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united utilities left me in a mess
was on water sure scheme til august 2011. when 12 months was up we rang them up to say that couldnt stay on it as eldest son of three turned 19, which meant we wasnt eligable for scheme no more and asked was we better off on water meter or rateable value. they said they would get back to me . ( never did ! ). so while this…
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Name (maliciously?) added to Water Bill from a house I left 2 years ago...
Hi, I received a call this morning from a debt collector. Laughably they called me then put me on hold. When I got through to an advisor I was told I had a 2 year debt (£600ish from April 2010-April 2012) with Thames Water from a previous property. As a 'living out of a suitcase' self-employed chap it took a while to play…
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I'd like a water meter but council won't give permission
I know it's unlikely it'll ever be given to be honest, given what they've told me, but I was just generally wondering if anyone had experienced a similar situation and had managed to get a meter ? I'm single and live on my own and my water charges are currently £36 pounds a month. I know it's a fixed price for water usage…
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Low Flow Rate
Is there any way to speed up the flow rate of water into my house without having to spend too much money? The water has never been very fast, and today I measured it and it was only about 6l/min at the first tap. I'm sure I read somewhere it should be at least 9l/min, but I can't see anything about it on Severn Trent's…
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Water bill seems high, any advice?
Hi Everyone, Just after some advice please. My partner and I have recently moved to a 3 bed property. In out past homes we have always had a water meter and not paid much more than around £25 per month for water. These have all been 2 bed houses. When we moved in the landlord did mention that the water rates are quite high…
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Homeserve renewal
Hi all just come off the phone after an exasperating call to Homeserve Customer Services. In a nutshell I paid the introductory policy premium of approx £12 for the external supply pipe 2 years ago. I then had the pipe repaired in Summer 2010. Because of the work my premium increased to £47 a year ago. My new premium (due…
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New Property - Estimated Water Bill
Hi all, Long time lurker first time poster, I hope somebody can give me some advice if possible. I moved into a property on the 5th November, a 1 bed flat and I'll be living on my own. I contacted united utilities to advise them I have moved on and they gave me an estimated reading (I couldn't find the meter) of 160. I…
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Thames Water takeover of private drains and sewers
Hi all, an exciting topic, lol! We live in a leasehold flat and as most people, have a water drain at the bottom of our garden which I assume covers ourselves and our neighbours. We've just received notice from Thames Water saying that they're legally taking over these drains and sewers and that we shouldn't worry or do…
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Reduced water pressure at night
A year or so ago my OH noticed that there was no water pressure in our house between 12am - 7am. He was working shifts and was unable to shower as there was not enough water pressure to work the shower properly. Come 7am and it works fine. He reported to Welsh Water and they came and checked that the water was fully turned…
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bill confusion
water bill confusion we moved into our new house in april and left the bill with northumbrian water, i believe the annual bill should be around £350-£400 but we are paying £55 a month at the minute, so £650 for the year. should i be ringing the water company to complain or is this normal in the first year?
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Water bill reduced by 40% when using a meter.
I have recently moved house. I was previously paying £51.00 P/M for my water. The new house has a meter and DWR CYMRU have est. the bill at £30.00 P/M. A couple of questions: 1. Which is likely to be correct, if it is the later I will start putting the additional £21.00 P/M away? 2. If the former is correct am I entitled…
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Say yes to water meters.
Just had my first bill from Severn Trent, I am £105.07 in credit and my DD have been reduced my half, I have only had a meter for 2 months, I wish I had done it years ago now, cannot say I have done a lot to save water either apart from not watering the garden.:j
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Rated Charge - Payment Months
hello - I can't seem to find anything online, but I'm sure that when we moved house last year they mentioned that I once i was in the new year, I would only pay the rateable value (not on a meter) for 10 months of the year. I'm with Anglian Water Is this correct? And if so, does anyone know which months it is you don't…
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Can Anglian Water forcibly install a meter
My Dad got a letter from Anglian Water last week stating that a surveyor will visist today to see about installing a water meter at his property. He has no desire to have a meter fitted. Can they insist that a meter is fitted, what rights does my Dad have as the property owner? Can he refuse to let the surveyor on to the…
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Emergency HELP NEEDED
Just noticed no cold water in my upstairs sink and bathtub. ANd the toilet is not filling up at all. We're having the downstairs bathroom done and the kitchen sink tap is working fin.e The men today did turn off alot of things I am useless with plumping. He said he turned everything back on but it was too late to call them…
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Rough estimate per CU?
Hi, I recently moved in to my first and also new home. I've been keeping an eye on the water meter. When it was signed over to me by the developer it was on around 1CUmeter. I've been there just over two weeks and had my girlfriend come to stay at the weekends so a little more showers than normal and a bit more washing up…
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73.50 A MONTH WATER BILL welsh water
Hi there everyone i recieved my water bill this morning and was shocked to find that my bills have gone up from £50 a month to £73.50 now my bills are metred but i just dont understand this i live in a two bedroom house with just me and my wife we dont use hosepipes wash the dishes by hand and only uses the shower does my…
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British Gas Homecare, blocked drain Question
Ok. I have British Gas home care which covers gas, electricity and boiler cover, also we have a blocked drain cover. Now, Npower have called me trying to sell their homecover which is cheaper. They say from October last year Water companies are now responsible for drainage problems, such as blockages so BG are charging me…