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Can I reclaim overpayments whilst waiting for meter to be installed?
Just wondering if anyone can shed some light on this for me: We have just moved into a property and our first water bill is astronomical (see my thread below about huge water bill from SWW!). I know that a friend in same size house, 3 doors along from me, with 1 extra adult and 1 extra child is paying less than half of my…
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Need advice on a water bill
Right i get a water bill for my property and my next door neighbour. From what i can make out my neighbour had a barn that was converted to a property sectioned off and sold but it shares the same water meter. This isnt a problem but my neighbour wont pay towards any of the bills and as the bills seem to come to my…
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Water Bill going Backwards????
I pay my water Bill by direct debit and live with my daughter so we dont use a lot of Water. My most recent Bill had -6 units negaive. When I rang United utilities they said some old meters develop faults and start going backwards:j !!!!!! My meter is only 9 years old. They want to increase my direct debit to an amount I…
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Can I change water company
I have been having huge problems with Southern Water regarding the new water meter that they have fitted. It's huge and I cant fit my new downstairs toilet because of it. They keep fobbing me off with excuses (eg shared water supply) and keep giving me dates that they will contact me by which go by without a peep from them…
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Help on Saving on Water Bills
Hi, i have moved into my first 'Home' with my brother and have had some troubles regarding Bills. My water Bill was £34.24 p/mnth but i have managed to save £3.06 (-2 cubic meters) so i am currently paying £30.64 p/mnth, although i have saved a bit of money i still feel i am being 'ripped-off' for 2 people in a flat.…
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What do Soutrhern Water charge?
Hi Does anyone have a link to Southern Water's metered charges? I have had a look and for the life of me can't find it on their website. At the moment we are paying £34 plus a few pennies every month, on an unmetered basis. We have just had a meter installed and are going through the 3 month period before metering kicks…
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Harverys twintec water softener - not regenerating?
I have had a twintec water softener for just two years with no issues. Last week I had a problem with my cold water tank in the loft not refilling after water drained leaving the tank empty, turned out to be the ball valve stuck, all gunked up so had just the valve replaced and all good again. All around the same time…
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paying a water debt.
if say i had a LARGE water bill, well actualy it was so long without been payed i forgot even about paying it!!!. Now last time i rang them they wanted £55 a week out of my crapp £220 a week wage ,they wouldnt accept les so i just said send me they payment card then and ill pay what i can, they refused, ill not set up a…
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charged for surface water on thatched house
Can anybody out there give me advice on an overcharge i've discovered on my bills from Anglian water.I have been renting a thatched house for the past six years or so.I usually just pay my water bill without paying any attention to it,but on this occasion i read through it and discovered that Anglian water have charged me…
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house built on top of water pipes without consent
i have just found out that water pipes are going right across our living room and garden, can they be moved to another pipe of course i am thinking they could in fact ask the owner that the whole building be torn do because it looks like the building was built without the consent of utilities, what i would like to know as…
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Direct debit at Anglian Water
I pay several regular domestic bills by monthly direct debit and normally, the date that my bank shows as the date when the money was taken, coincides with the date at which the payment-in is shown in the company account. This used to be the situation with Anglian Water, but recently, our account shows large differences…
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Advice about a water filter?
Could anyone tell me, who have had water filters fitted underneath the kitchen sink, roughly how much it costs to have them fitted please? Or, if you did it yourself, is it a big job? We're so tired now of our water being saturated with chlorine. :( Candy
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Rateable value and water
Son just moved to new house, from 2 bed terrace to semi detached. The new house has been extended by previous owner and so the council has had to reassess the rateable value. This, of course, has risen sharply. The extension comprises of a larger existing kitchen, with a sitting room leading off it, a utility room, an…
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Severn Trent - statement doesn't add up!
Hi all, Severn Trent supply my water, unmetered, to a 4 bed semi. In the past my other half has had issues with paying this bill, and court judgements have been made against her, however we received a ridiculous bill this month and so asked Severn Trent for a statement of all payments/debits on the account. Statement…
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House Built Over Public Sewer
I moved into my house in 2003. I then had a letter from Welsh Water in December 2006, saying my house (one of 6 new builds) was "built over a public sewer without consultation or agreement with Welsh Water". They said that the sewer has been filled with rubble and flows diverted by the developer into a private sewer…
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Not hot water - what are my rights?
Hi All, I'm hoping somebody on here with more knowledge than me can help with this. I own a property in a block of new build flats and pay a monthly service charge to the housing company which covers the provision of hot water and heating services (there is a communal boiler for the whole building). Last year we has a…
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sewage and welsh water please help
I would just like some advise on how I tackle a problem I have with welsh water before I take them on. Basically in my water bill I get charged for sewage as everyone knows but the area I live in the sewage is not looked after or dealt with by welsh water which I have recently found out. Now the question is what do I do. I…
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Cheaper water rates if you have 3 or more children
Anyone here with 3 or more children? OK...I live in Wales and I found out about Welsh Water Assist. Basically, if you have 3 or more children and are in receipt of Child Tax Credit or Working Tax Credit (other benefits too listed below) then you pay reduced water rates. Mine have dropped from £435 to £228 :)…
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Freedbies from Thames Water
Don't know if anyone else has logged this but Thames Water are giving away a load of water-saving bits and pieces. I've just received a nice new showerhead and a few other things. No p&p either so total result. If you're interested go to the Thames Water website https://www.thameswater.co.uk.
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Ccj water bill 7yr old
Hi there, I had a letter from marstons high court inforce officers last week, chasing me for a debt of £721 for water for a ccj that was issued back in April 2005, so 7 years old, they said its still forceable but iv been told by a legal team of a DMC that this is not the case as they have to reapply for the ccj after 6…
