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Bleach in my water!
Hi, I'm new to this site. For some years now I have been noticing a taste of antiseptic or bleach in my tap water. I live in a soft water area in the North West of England. I feel I can hardly drink a glass of water from my own tap and have always boiled it first. In the past I have phoned the Water Board and they tell me…
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Water meter leak and Consequential Dry Rot
Dear MSE/Martin Lewis Hello mid May 2012 a dry rot problem was discovered at my bungalow. Vast sections of floor had to be removed, floor joists. Each day dry rot extent and severity became clearer. Kitchen units had to be removed. The cause of the dry rot a Severn Trent water meter. Now I am disabled/use a wheelchair,…
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Water Leak, dealing with the clean-up
I'm not totally sure if this is the right board for this query, it is a bit of an odd one! I've posted on both insurance and water as it is relevant to both. Nearly 2 months ago a pipe burst outside my house and flooded my cellar. No question it was United Utilities' fault - it was underneath the pavement so off my…
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Huge Water Bills !
Hi, I have recently moved home and have just recieved a massive bill from Northumbrain Water! Whilst living in the property ( a 2 bed ground floor flat) our bills shot up to £85 a month! We both work full time so spent very little time in the flat - not enough to have a bill that size! We've had water meter readings and…
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Basement flat repossessed & the bank have turned off the water to the whole building!
Having an absolute nightmare! Noticed this afternoon that I had no water, baby got up, sorted him out and I went to ask the neighbours, upstairs were in and have no water either. The basement flat was repossessed earlier today and they seem to have shut the water off :( By the time I'd realised, got hold of thames water,…
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Customer Relations - Anglian Water
As most people know it has been possible for some time to switch both electricity and gas suppliers. There is no doubt that this has resulted in both an improved level of customer service and an element of price competition. However, at the moment, it is not possible for people to switch their water supplier. I have been…
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No water in property.
We are tenants in a 4-bed flat above a shop on a high street. We found out we had no water supply to the property yesterday (Monday) morning. Rung up thames water who failed to show until this morning and after some time they found out there had been a leaky pipe in the shop below us (The Money Shop) in their back office…
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Anglian Water chasing a 7 yr old debt
Hi all Can you advise? My wife and I lived together in a property 7 years ago but it was only for 6 months as the landlord sold it. We contacted AW and told them and gave them the new address where we moved too. When we lived at property no 2, AW told us we were behind on our payments so we agreed a payment arangement with…
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Refusing to reconnect heating and hot water
I recently purchased a property which has a communal boiler supplying heating and hot water to the individual flats. The supply to my flat had been switched off due to previous owners not paying the bill. The company are now refusing to switch the supply back on due to the arrears. I am offering to pay for the reconnection…
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Rented Property - No hot water - Rights?
I have been without hot water in my rented property for 4 days, my letting agent was informed last Thursday 730am, their handy man went round on Friday pm and cannot fix it. They have apprently contacted someone else to come round and fix it. How long do I have to live without hot water until I can legally do something…
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Compulsury water meter
Southern water have put water meter outside my property my first reading they say willwork out to £437 a year compaired to old bill of £433 but during drought i havent watered the garden or washed the car so my bill i think will be astranomincal what can i do
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Water Co cannot fit meter
I have just recently moved from the Anglian Water area to Northumberland water are With Anglian I was on there SoLow tarrif as I live alone...My last 6mth bill with Anglian was £41.00 Ive now registered with Northumbrian water and they have told me they cannot fit a meter at my new address because of the pipework (their…
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surface water drainage
Hi all, We rent a flat in a modern apartment block which consists of 5 floors. Our water is metered and our provider is united utilities. Our water bill has a section called something like - "surface water & drainage". For this we pay a fixed fee of around £70 per year. My understanding of this fee is that united utilities…
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Where will I stand with this?
Hi all, hope you are well. We moved into a new apartment 6 weeks ago and since about the 3rd or 4th day in the property, we have suffered with a leaking tap in our bath from the hot tap. If you apply force to the top of the tap (ie: putting all of the weight of your hand onto it), the dripping stops, otherwise it…
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Anglian Water
Hi all, I have rang today once again in annoyance how Im getting charged full rates for the supply to my HOLIDAY CHALET and was told again that because I pay a water bill else where I can not apply for the solo tariff unless it was my main residence! And this is where I throw the spanner in the works - the bills get sent…
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United utilities huge bill
My Dad died last year and while the estate is being tied up we've been keeping an eye on the house and buildings (is an old farm - not working but used by local farmers for grazing cattle). We happened to be there when meter reader came out and he asked if any water was on - it was not - he said meter was turning. We…
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Cost of water in Nottingham?
I am moving into a studio apartment soon and I am curios to find out how much water will be each month? the post code is NG7 1HH not sure if it is on a water metre or not. Any ideas? The apartment is very small, using a shower for 10 mins, washing machine once a week and general washing up and hand washing etc.
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Free Plumbing Info discussion thread
This discussion relates to the article containing Free Plumbing Info given by Ian Puddick. Click reply to discuss.
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Thames Water problems
Hi, wonder if you guys can help me please. I moved into a new build property in Swindon in July 2010, and left in December 2011. I called Thames Water many times over the course of my tenancy, at first the property didn't exist on their system, then I eventually got an account but they then refused to believe I had a meter…
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Water use is free?
Hi there! Me and my wife had just moved-in to a new flat in SW19 London and i was wondering how do i know if our water is actually free or not? As far as i can remember the Estate Agent told us to just contact the necessary utility companies ( as written in our tenancy agremment) to register and in order to start paying. I…
