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Veolia NOT reading the metre but still billing!
Thanks in advance for advice - sorry if I'm being dim. We bought our property last September and when we moved in I took care of sorting out the utilities, etc. We were not on a water metre at our previous house, but we are at this one. So when we moved in I tried to read the water metre to give Veolia an intial reading,…
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Water Saving
Hi everyone I wanted to know what other MSErs do to save water, we have a meter and for the 2 of us spent £53 last quarter. So far: Use a 2 tier steamer for cooking veg (saves a saucepan of water for each meal) Run the hot tap and use the cold water that comes out first to boil in kettle or soak dishes before washing up…
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Help, only one in building affected by poor water pressure.
I live in a tenement building, I have no hot water because the pressure in my kitchen tap is very weak, and not enough to spark up my boiler (which we had tested in case it was at fault, was completely dismantled and put back together by our own man and then later by water board and it is in perfect working order) The…
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Does this bill seem average and ok new to water bills
Two people 1 bed apartment 1x quick shower every day for each of us very occasional bath and we are on a meter Water from veolia and sewerage from Anglian Water Supply 26 jul 11 to 6 jan 12 - 32 cubic meters - £30.39 standing charge 1 oct 11 to 31 march 12 -£14.64 Total water supply £45.03 Sewerage 26 jul 11 to 6 jan 12…
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sewerage service
forgive my ignorance but can people tell me how sewerage charges are calculated? Half my water bill is sewerage charge and standing charge (don't evenknow what this means as I'm new to bill-paying) Water part doesn't seem tobad as its for half a year but this part does.I live alone in a one bed flat.Thanks
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Southern Water Debt - UK Search Limited - legs to stand on?
Wondering if anyone can help. I went to share a rented a 2 bedroom apartment for a few months in 2009, together with what seemed to be a decent fellow based on interview, but turned out to be a non-trustworthy and unstable character. We agreed that I would pay Gas, Electricity and Council Tax, and he would pay Virgin Media…
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Water pressure very low
Hi All, We have bought a house and moved in May 2011. During June and July everything was fine. But from August onwards the water pressure has dropped very badly if someone is taking a shower the tap in kitchen wont work or when washing machine is on the shower wont work and even during the normal times when everything is…
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Unpaid water for 18 months
Hi I'm looking for some advice. I moved from Scotland to Cardiff around 18 months ago and have been renting a flat since then. I'm now moving out of the flat on 12th February and my partner mentioned setting up water bills in our new house. In Scotland the water is tied in with the council tax so it doesn't get paid…
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Shower not working
Hi My alto electric shower stopped producing hot water a couple of mornings ago. I noticed the RCD had tripped. Having reset this, the red light on the switch comes only but only luke warm water comes out. Eventually, it gets cold. What should I do. Replace the entire shower unit or just a part. I'm wondering whether the…
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South Staffs Read My Meter Upside Down
Hi All Just wanted to let people know that today I called South Staffs Water to change my direct debit date from the 1st to the 14th of each month. When this was done the lady advised me I owed them £180 and as such my direct debit was going up from £15 per month to a massive £50 per month. After I thought about it I…
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water meter think we have saved £200 a year
hi for anybody thinking about getting a meter this is my story and might help always been worried about meter but went for one march last year so far used 61 units @ £2.02 a unit = £123.22 the standing charge a year is £112.70 with nwa 123.22 112.70 £235.92 in just over 9 months so £26.21 a month = £314.52 a year yearly…
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Water Meter proving to be more expensive
Back in June 2010 Mum had a water meter fitted from Welsh Water, thinking it would be a cheaper option but its proving to be more expensive than just paying the monthly charge. Apparently she had a bill in December that said she had used 34 (I presume) cubic units which would be in line with what WW reckon she should be…
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My Bills Online WARNING!
Many water companies use a third party provider for paperless billing. That company is called... MY BILLS ONLINE DO NOT USE THIS COMPANY AS THEIR WEBSITE LOG-IN IS INSECURE The main log-in page is just HTTP, with no published HTTPS option. Almost all other pages are secure but the main log-in page is totally insecure! I…
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2 Water Meters - double drainage charge
I moved house last June and arranged with Severn Trent to have a meter fitted. Turns out the house had a separate supply to the outside loo so they had to fit another meter. To complicate matters, the water is supplied and billed by Severn Trent but the used water and drainage is the neighbouring area United Utilities (but…
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I have NEVER had a Water Bill
never had a water bill, but water co know I'm here as they send me advertising.
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Huge water bills any help?
MY water bills are huge, I live in a four bedroom detached house with 2 bathrooms and 3 people living there. My water bils are coming in at an average of 1,300 per year I just can't keep up with this and I am getting into debt because of it. I have tried to talk to the water company and they have said I may have leak on my…
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Cut Thames Water bill WITHOUT a meter
Did you know that besides the old rateable-value method or a meter there is a third way of being charged for water? And that it might save you hundreds of pounds a year? Quite likely not. But there is. It’s called an “assessed charge”. It’s meant for properties that can’t have a meter fitted (for instance, a flat that…
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Thames Water have outdone themselves...
I am currently on this payment plan with Thames Water. For people who dont know what it is, essentially they 'estimate' your bill for the entire year and you pay a fixed amount each week. Well, they have just sent me the 'estimated' bill this year. My bill for 2011 was £309. Now my bill for this year is £449.80. I guess at…
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Do I have to pay a bill if my name isn't on it?
New member here looking for some help if possible? I've received a number of bills from a utilities company relating to surface water & highway drainage charges, I live in an apartment block. The bills aren't addressed to me personally but 'the occupier' so I have ignored them rightly or wrongly. I've now had a letter from…
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Finding a reputable plumber - water softerner leak
Hi Any idea how I can find a reputable plumber? I googled for one but the 'association of plumbers and heating contractors' website which I found, isn't working! My mother has a tapworks water softener and we found out it was dripping where the tubes join the main supply. We're also going to contact the company but if they…