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High water bill
Hello This is my first post on this forum so please bear with me. I have just had a new water rates statement through and the total charge is £1157 for a year up to september 2013 which is £97 a month direct debit. My previous bills in the same property since 2007 have been around £30 per month for myself and my husband.…
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Reading a water meter
I am investigating an abnormally high water usage by my very elderly single MIL, about 95 cu metres a year. I am carrying out leakage tests and with no water being used in the house the meter does not visibly advance whilst watching for about 5 minutes. On monday took a reading at 0915, took her shopping and then took…
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Paying Neighbours Water Bill for nearly 12 yrs
Hello, I would really appreciate some help. My neighbour has just advised I am paying her water bill. We brought our house new, so the mistake must have been made by the developers/utility company. Where do I stand? Do I have to pay any shortfall? Am I liable for the whole 12 years if so? Is the developer responsible? Any…
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Anglian Water Bathbouy offer
Saw this on Anglian Water's website, something to stick in your child's bath for them to play with and saves up to 30l of water per bath. http://www.awdirect-savewatersavemoney.co.uk/bathbuoy/ No use in a corner bath, though!
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water company owes me money
My water company (Yorkshire water) owes me £600. In 2004 i was charged for a new water pipe but just the old Lead pipe was replaced. Me and my neighbor were both on a shared lead pipe and I was the first in line of the back to back houses. We both dug out to the edge of the house boundary and the water company connected me…
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Missing water meter
i dont know if this is in the right forum, but basically we moved in our property in december, it was a repossession and was in a right mess didnt even have running water which we had to fix as united utilities said it wasnt there problem, anyway told them id moved and thought they could transfer my account only a couple…
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Unidentified leak
Hi Just wondering if anyone has any suggestions on what I can do. I or one of my neighbours seem to have a leak. Water is rising from my bathroom floor and the carpets are now saturated.. I have turned off the internal stopcock but this does not seem to have altered the flow. There are external stopcocks for the flats but…
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Responsibility for manhole covers?
In my garden, I have four manholes that provide access to a sewer pipe - that's a communal sewer serving maybe 14 or 15 houses. Under recent legislation, Anglian Water are now responsible for the sewer. Clearly, if it gets blocked it is Anglian Water who unblock it as part of the service they provide. So my question is -…
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Water bill discount for single occupant?
A friend was going to get a water meter fitted but for various reasons it was too complex. However they 'assessed' her usage and gave her a discount because she is a single person. She says £100 has been knocked off her annual bill! I'm wondering if this is because she wanted a water meter but it wasn't possible. I don't…
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Super Mario (Power-Up)
Hi. Happy 'end of summer' . I'm looking for some help/advice from any plumbers (or those in the know) out there. Of which I'm sure there are many........ Okay, here's the situation, the water pressure in the house is appalling (especially for the shower) so firstly. Whose responsibility is this? Is it anything to do with…
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Southern water - massive meter reading!
Morning all, Wonder if anyone can help.... Yesterday we received our 6 month bill & statement from Southern Water. They seem to think that between myself and my husband we have managed to use 110 cu/m in 6 months. We both work full time so the property is empty during the week. I have checked the meter reading & serial…
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Water Supply Pipe
Hi, hope some one can give me some advice! I had the lead content in my water checked by my water company (Northumbrian Water) & the results were high so they have replaced the communication pipe & advised me to replace the supply pipe. When looking at the pipes in my house I think i only have one lead pipe (connecting…
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£53 a month for water! (Metered)
Hi all Just wanted to check if this is true or not. I called Severn Trent as my bill seems to have jumped massively. They tell me that my DD should go up to £53 per month and that it's pretty average for a family of five. Is that true? Is anyone else with a family of 5 or more (who is on a meter) paying similar? A few…
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Really helpful Essex and Suffolk Water - not!
As things are getting tight, thought I would ring the water companies asking if I could pay in 12 mths rather than 10. Anglia water said yes, Essex and Suffolk no. So I asked what help they give people having difficulties. The answer ....... we cant do anything until you have defaulted a couple of times. I replied that was…
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Yorkshire Water - FREE water saving devices - save up to £55 per year!
Today is officially, WATER SAVING DAY! For any residents in the Yorkshire area, who are customers of Yorkshire Water, you can claim a FREE water saving pack. Yes FREE, that's 100% gratis, with no obligation, pay nothing!!) via Yorkshire Waters website, by following the link below (...or Google - "yorkshire water water…
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Thames water
I would like to send an e mail to the chief executive of Thames Water Mr Martin Baggs but cant find his e mail address on the net or through google. Their customer services suggested that i deal with them which is a waste of time. Can anyone help with the e mail address please. I hope that this is the correct forum.
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Ball !!!! maintenace
Task this weekend was to investigate the cause of the overflow pipe dripping from the loft cold water header tank. Removed top access panel. Saw the water level was indeed at the overflow mouth; now where is the ballcock and valve/pipework....ah, yes at the OTHER end of the tank.... Is that normal?! Why have the access…
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Sorry if i sounds dumb but is this the norm with bills.
Weve been in the property 2 years and ive just paid the bills as i thought was the norm. We get bills from Severn trent for sewerage and water from anglian.Is this common practice?when we lived in North Yorkshire we paid Yorkshire water for both all in 1 bill and it was less than what we pay for just water here. Having…
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Plumber's charges
I've just had a plumber complete a recommissioning job on my boiler and checking the plumbing in my new flat to make sure it is all working and safe. He has spent most of the day there (seven hours) and has had a colleague with him who is a gas engineer for the boiler. The work they have carried out has been very straight…
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Credit rating and late payment of bills
Hello. Hope this hasn't been asked before: I am currently living with a student who can't afford to pay her bills on time. We had a water bill on 30 June 2012, and as of today (13 Sept 2012) she has yet to pay her share of the bill. Both my name and hers are on the bill, and according to ST Water, we are both jointly…
