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Credit rating and late payment of bills
Hello. Hope this hasn't been asked before: I am currently living with a student who can't afford to pay her bills on time. We had a water bill on 30 June 2012, and as of today (13 Sept 2012) she has yet to pay her share of the bill. Both my name and hers are on the bill, and according to ST Water, we are both jointly…
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Changing Shared water supply
I was hoping someone in the know may be able help me. We are currently renovating a house and have discovered we share a mains water supply with nextdoor. This is having an effect on the water pressure (we've done a pressure test) and as we are replacing our boiler with a high pressure one we want to have sufficient high…
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Underpaying sewage.
Hello. Any advice on the below welcome. We moved into a property in July which had previously been classed as two rateable values for water/sewage as it used to be sub-divided. I contacted water (South East Water) and sewage (Southern Water) companies when we moved in. The water company told me we had to pay the two…
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Surface Water rebate with Thames Water - back claiming, is it possible?
By chance I was reading on this website that you can look to see whether enttiled to a surface water rebate with your local water supply. I've never come across this before so by chance I went onto the Thames Water site and looked on the site which had a surface water rebate application form. Filling in the details I sent…
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Would I be better with a water meter?
At present we are paying around £40 per month for our water rates, there are 3 adults in the house so 3 showers per day plus the washing machine and dish washer, would we be better off with a water meter or leaving it as it is?
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United Utilities: We never signed a contract with them so are we liable to pay?
Obviously from a completely immoral point of view but it just occurred to me today, having received a 'telemessage' which inevitably turns into a solicitors' letter the longer you ignore it. Then it got me thinking; we never agreed to pay them anything...ever. I've never not paid our water bill, sure it's never paid on…
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Am I paying too much ?
I live in a 1 bedroom flat and since I have been living here (4 years) I have been paying £45.13 per month for water and sewage. I recently spoke to my mother who lives less than a mile away and she lives in a 3 bedroom house and pay £35 per month. Is this right ? should i be due a refund and my payments reviewed ?
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Student House Question
Hey! My brother is a student and is moving into a student house in a few weeks. The house where he lives was open to be lived in from July 1st, so two of the 6 people moved in straight away. He has not moved in yet BUT the other two have still not set up any bills for electric and water. (No gas at the property as far as I…
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Thames Water overcharging. Refund/credit possible...?
Hi everyone, We are four people in a four bedroom flat, since November 2010. The flat was originally two flats, but has been renovated into one (ie. the wall knocked down in the middle). Our water bill is £65.87pcm. I thought this is an outrageously high amount. I've contacted Thames Water to install a water meter. The guy…
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£453 charge for a leak I had no idea about
Hi, just wanted to check here before i accept the above charge on top of my already extortionate bill. I moved into my new house last july and was unaware there was a leak under my bath. My water company sent me a letter in January 2012 regarding excess water use, and so possible leak etc. We pulled the bath panel out and…
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Manhole waterboard rip off.
Hello all, we are trying to start building work on a very modest extension to our house.Plans have been passed,loan secured but now the Waterboard are insisting we have to pay them £2000 if our builder moves a manhole cover or £3200 for their contractors do the work.Surely this is not right.It is a huge sum of money for…
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water meter required 'by law'???
Hi I have a question to anybody with any advice for me, me and partner have just bought and moved in to first home, rang severn trent water to set up water, and was told we have to have a water meter fitted as it is 'the law now'....? This isnt a new build property, and I thought it was the homeowners choice to have it?…
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water meter charges too high?
Hiya, bit worried here as I read somewhere you can't get water meters taken out only put in. Here is the problem: I live in a small terraced lower flat. As it's a 2-bed and there's also large houses round here I figured the meter would be a good idea/cheaper as I live alone (also checked rates etc). I had the meter put in…
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Severn Trent - flying in the face of common sense
Hi, I'm just going to share an experience of mine I've had with Severn Trent. Upon returning home from holiday, I found a nice looking Severn trent letter on the floor. At the time I did not open itn assuming it was a bill. The following day, luckily I was sat down at the computer, I decided to pay the 'bill'. Much to my…
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Why is my water supply such a big issue ?
I was accidently late in paying one of my monthly water bills as son as i realized it was paid but my water provider is not a happy bunny although the account is now paid up to date they say that because of this late payment i must pay all my bills in advance for the rest of the year up to April 2013 they have sent us a…
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Anglian water .... No bill
Hi there.. I have been living in a new property for over a year and have recieved no bill... Our neighbours have.... When we first moved into the property my husband phoned them to tell them we had moved and gave the meter details and plot number of our house etc..... He asked if the direct debit could just carry on and…
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New homeowner!
Hi all, Apologies in advance as I know this subject has been discussed at length but I wanted advice on my own personal circumstances. I am about to buy my first house (signing the contracts on Wednesday) and am obviously preparing to sort out all of the utlilties, etc. I am buying it with my girlfriend and, as I…
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Thatched Property - save money.
If you live in a thatched property check that you are not being charged a standing charge for surface water. This is an aspect that Water Companies do not advertise in their literature.
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shall I keep my water meter?
I bought a new property in Aug 2011 and had a water meter installed pretty much straight away. The property has been been unoccupied for the whole year because of major work/repairs. The bathroom & kitchen were taken out and up until two months ago there was no water coming into or going out of the house. The builders have…
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Water Bill Dispute
I am currently disputing my water bill (Anglian) for the last 6 month period. The cost is more than double the usual amount and this has coincided with the fitting of a new meter. I have now received a letter stating that my account has been passed to the debt recovery department. As the new meter was fitted part way…
