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Debt collection company claiming for SW Water Bill which isn't mine?

e_me
Posts: 2 Newbie
in Water bills
Hi,
I received a letter today from Buchanan Clark & Wells (BCW) claiming I owe SW Water £1200 for an address I moved out of 4 years ago.
The bill runs from the 01/04/2009 - 31/03/2013.
I moved away from the Address in March/April 2009 to a completely different county and since have moved a further 2-3 times since 2010 onwards.
BCW are claiming I must provide proof that I moved out of the address specified, regardless to the fact that they found my name/address through a credit reference agency, which also states all my address from 2009 to date. I told them this and that they should look at my credit record, but they still want me to send them a contract for my new address etc.
Where do I stand? Do THEY not need to prove I owe this money?
Also is it sensible I contact SW Water and demand they remove this debt as I've not dealt with them in over 4+ years.
Any advice would be good, since BCW are not being helpful.
I received a letter today from Buchanan Clark & Wells (BCW) claiming I owe SW Water £1200 for an address I moved out of 4 years ago.
The bill runs from the 01/04/2009 - 31/03/2013.
I moved away from the Address in March/April 2009 to a completely different county and since have moved a further 2-3 times since 2010 onwards.
BCW are claiming I must provide proof that I moved out of the address specified, regardless to the fact that they found my name/address through a credit reference agency, which also states all my address from 2009 to date. I told them this and that they should look at my credit record, but they still want me to send them a contract for my new address etc.
Where do I stand? Do THEY not need to prove I owe this money?
Also is it sensible I contact SW Water and demand they remove this debt as I've not dealt with them in over 4+ years.
Any advice would be good, since BCW are not being helpful.
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Comments
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This thread may give you some advice :
https://forums.moneysavingexpert.com/discussion/comment/58440425#Comment_584404250 -
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