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Thanks to my water company ! On a water meter, doing work, get refund on next bill
Thanks to my water company ! Advised that they would be doing work on my road and I would need to run my cold water mains tap for up to 30 mins after work completed. Escalated via email to CEO as we are on a water meter and hey presto, they have agreed to reduce my next bill. :j:beer:
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Are shower filters actually useful? (for softening)
Hi all, Basically we live in a pretty hard water area (NW England), and it has triggered eczema for all of my parents & parents-in-law, probably because they have never been to a hard water area until they came over a couple of weeks ago. Anyway, the drinking water is already filtered with Brita and we want to soften the…
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Replacing Lead Pipe
Hi, would just like a little advise. I've tested the flow rate of our taps and we are getting about 6 liters per minute which is very bad, also not very good pressure either. Now the lead pipes date back to the 1920s and I believe the pipes are burst on our land, it is also a shared water supply. So would replacing the…
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What happens with my bill until meter is installed?
I moved in the property I live now 3 months ago. I have asked for a water meter from Thames Water almost 2 months now and had a contractor coming in and confirmed that a meter may be installed more than 1 month ago. The problem is that I am a single occupier and during this time I am paying way too much on water-actually…
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Incorrect Meter, Incorrect bill
I moved into my apartment 4 years ago and I thought the water bill seemed quite high as I was living on my own, however as this was the first time I had moved out of home and had to pay the bill I wasn't sure what the bill should be so I kept paying when they asked for more money. Over the past 2 years the bill seems to…
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Chalenge Seven Trent
Why are we paying Water companies such as Seven Trent who are actually making millions whilst breaking laws and providing a very poor service? Why are we paying to keep a few people very rich for a service of cleaning and transition of an act of nature? They do not provide the water as it is rain water given to them for…
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advice needed please
Hi. I moved into my house last year. I didn't contact any of my utility suppliers as I had no idea who they were, instead I waited for some form of communication from them. My wait resulted in me receiving my bills under the title " the occupier" I then paid these bills to the automated payment phone line, which is the…
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Water bill dropped
We've moved home, from a three bed flat to a three bed terrace (but with two extra rooms). Our water bill has apparently dropped from c£380 a year to about £200. Does this seem about right? The bill says that the old RV was c200 and is now 112. Neither property is on a meter and the number of people in the property hasn't…
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Overbilled for Water?
My parents live on an unadopted road, which is a road that is not tarmacadamed, basically gravel. Any road repairs, or puddles are fixed by the residents, as an unadopted road doesn't come under control of the council. United Utilities charge for water run off/drainage, which isn't a feature in this street, but they charge…
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Water Board refusing to fit external stop tap!
The story is that we couldn't find a stop tap in the road, so I called out the water board and they put an electric current (?) on the supply pipe under the kitchen sink and managed to find the supply pipe under the driveway, tracked it to the property boundary and arranged for their fitters to fit a stop tap. Wind forward…
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Old water bill - please advise
Hi I am new to all this but i would appreciate some advise! I received a letter (dated 18th December 2012) from my water company i am with at the moment (South East Water company) saying that they have just done an audit and found that I owe them £884.29 from an address I lived at 10 years ago! I lived there for…
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Faulty Water Meter
Hi, I live in a rented property. Moved in Feb 2012. Just before xmas I phoned united utilities to advise of the water meter reading which was 1. I was informed this looks like a faulty meter as this is the same reading from Nov 2011. United Utilities now want to fix the pump and then see how much water I use for 1 month…
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Sutton water standing charges
I have yet to move into my new house, yet Sutton water want £35 PM water meter standing charges. I checked their website they say their standing charges are £29 PA!!. Can someone pls give me their water standing charges alone, without usage. Have spoken to the water board they say the bill is split £8pm from Thames water…
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Yorkshire Water want to help themselves to my money
It’s bad enough when the energy companies decide to help themselves to our money because they have access to our bank accounts because we pay by direct debit but when a water company does the same thing it is extortion because none of us has any choice about who supplies our water (unless we are lucky enough to have our…
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Water bill
I'm being chased by a water companies agent (debit collector ) as I have not lived at the premises for the last 6 years or more but do visit the premises every week just to check it little or no water is being used but I'm being chased for this bill any idea's.
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Am I paying too much?
Hi all, I am currently with SevenTrent Water paying direct debit of 55.45 per month for 12 months which comes up to 665 per year. I am paying for unlimited water usage and sewer usage. Am I paying too much??
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How to tell if its my Water Supply Pipe or Drainage Pipe thats Leaking?
I have an older terrace house & i can here water running constantly right at the back wall area of my rear yard. Is there an easy way to tell if this might be my water supply pipe or my drainage pipe? I dont have a water meter & although the water pressure does seem a bit low, it does vary quite a bit. The sound is under…
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Direct debit but...
Hi, although our water is paid by Direct debit I have just received another bill in lloydstsb billing manager for the princely sum of £2.87! Any idea why they have done this rather than just adjusting the direct debit amount, or would that have been to simple for them to work out? :o
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Water bill....leak
I moved into this house 2 years ago and was paying 27 pounds per month water bill. After the first 6 months they put monthly payments down to 16 pounds per month once they worked out my usage. I have continued to pay this. About 3 weeks ago I got my water bill and I owe 350 pounds and my monthly bill has gone up to 60…
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water meter removal thames water
hi i have a weter meter and was paying £20 a month, i have an 13 month baby now and water is used a bit more, thames water have just increase my monthly direct debit to £70 a month, which i cant afford, one question i want to know can i have my water meter removed, ???, have asked thames water they are looking into this…
