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leak - council property
Hi I am feeling really stressed at the min :( Since Wednesday, water has been leaking into my cistern, with the overflow going into the toilet bowl. Its a constant flow of water. I am on a water meter, and its making me feel ill the amount its clocking up :( I contacted the council on Thursday when I realised it was an…
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Can't find stop tap
I was looking for my stop tap in my new house but I can't find it anywhere! I tried under the sink in the kitchen, downstairs bathroom, upstairs bathroom, under the stairs (there is only a pipe with no end and a handle the size of my finger, this couldn't be it?) I haven't got access to the attic yet as I dont have a…
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URGENT: Thames Water to Stick customers for Extra £30
Thames water is today asking OFWAT for permissions to charge all customers a one off charge of £30. They say it is to cover the purchase of Land for a new sewage, bad debt and other investments. Of course to me and the 25+ million other adults in the UK the first thought might be, you were privatised so that you would bear…
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Assessed Water - Over charge
As we can't have a meter fitted at our current property we will be put on an assessed charge with Affinity Water. They will charge for 115m3 being in the "central" region (vs ~80 elsewhere). From our last flat we used 65m3 per year for two people. This year in our new flat we no longer have a garden (saving the odd…
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MSE News: Thames Water customers face new bill hike
"Millions of households are facing an extra £29 on their bills, after Thames Water asked Ofwat if it can hike bills..." Read the full story: Thames Water customers face new bill hike Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum?…
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Do instalments mean I can consume as much water as I want?
Hi everyone, This question may sound stupid to some (to everybody perhaps) but I still need to be sure. When you pay monthly instalments (8 instalments, as opposed to paying with meters), does the amount you pay remains the same no matter how much water you consume? In this case, what if somebody leaves water running all…
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Southern Water bill so high.... Please help!
Hello there, I'm wandering if anyone can offer me any advice as I am really at my wits end with this. We had our Southern Water meter fitted a while ago and recently got our 3 month bill. The water bill is so high it looks like it's a company rather than a 2 person household. The total volume used in the 3 months was…
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Surface water drainage rebate?
I just got this charge removed as I only have soakaways. My question is this. Am I entitled to a refund of this charge since I have been living at this address since 2004? After all,if I owed Southern Water money from the past,they'd expect it off me. Thanx in advance.
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How to reply
Little bit of background. Not paid a water bill for a number of years now something like 5 I think, know its frowned upon but had new borns and 1st few years so water was one of the last on the list of things to pay. In this time we have moved house 4 times. Today I've recieved a letter to say they're going to apply for…
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huge water bill
We have been struggling to pay our water bill after getting a huge bill they wanted us to pay £147 per month there was no way we could afford this so for the last 6 months we have buried our heads in the sand . We have now received court papers saying they are going for a CCJ against us . Im not bothered about our credit…
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General auctions
Hi. Does anyone know of general auctions in the Swansea/Carmarthen are that are held on a weekday please. TIA
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Increased garden watering this summer - water bill reduction?
My latest water bill (metered, Wessex Water) shows a 50% increase in consumption which is not surprising given the amount of garden watering we've been doing in the few months. In the recent wet summers, our consumption has been pretty consistent with winter usage. Although we already get a standard 5% reduction in…
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Water problems
Hi all, I'm new here just wanted a bit of advice at the end of June I received a letter from the water board stating I had a water leak and my bill was 371.77 I rang then and they advised a person from there team too come and check my meter I read the meter a few times and it didn't seem to move I got my boiler checked for…
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Water Meter problems?
Never given it much thought but from speaking to people our water bill seems quite high. £35 a month (based on usage) 2 people in house - both full time workers 2 Laundry washes per week 7 Washing up Dishes per week 7 showers per week (often use gym) Wash car about once a fortnight Back Garden watered with watering can.…
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Water Bill debts -is it illegal for them to cut you off
Ive been advised thats its illegal for them to cut your water off no matter how much you owe? Is this correct,can anyone direct me to relevent legistation?
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Waste Water Rebates
Just had a cold call from a company assuring me that for a £99 upfront fee they 100% guarantee to reclaim 5 years waste water rebate. In my case it would be £200 per year - sounds to good to be true. There website utilities cost saver states : 'With Surface water / Waste water charges this is something the water providers…
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Reasonable Increase or Noit?
Hi All, I am living in a 2 bedroom property with my wife and our baby. I've just had my yearly water statement through and I'm a little shocked! We've always paid in the region of £29.00 per month for water on a water meter. We have the usual appliances, no garden plants to water though or power shower and this seemed…
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Entertain me...
I'm stupid. I have never understood water bills and the different parts they refer to (no excuse, I should find out). Anyway, I've spoken to my water provider today as I moved recently. The lady announced that I'd be paying less per month as I wouldn't have a 'water surface charge' (or something like that) at this…
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Why water bill varies so wildly from property to property?
Hi everyone, Just moved in a new house in the same area of Birmingham. Monthly bill (company is Water Trent) changed from £27 to £59, that's almost twice the amount ! They told me the bill is based on the property. But what is the reason for that? Why the cost should be so awfully different?
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Shower Supply Pressure?
I'm trying to work out (as accurately as possible) how much water my shower uses during a 3 minute shower. I've got a graph of Flow Rate in L/mins vs Supply Pressure in kPa from the shower manufacturer for my particular shower. The Supply Pressure quoted on the chart is the supply pressure to the shower which is not the…
