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I am paying alot more
Hi I have owned this house for 11 years . My water rates this year are £650. I have always paid on time. And it just got me thinking how do people on benefits afford these water rates. Anyway I have spoke to a number of neighbours and they are all paying £30 a month max, we live in a very modest 3 bed semi. None of my…
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Broken boiler Help!
Hi, Three weeks ago my boiler in my flat I share with my friends started to break. It would work for a bit then a light would show up that it was not working. A week later it completely packed up so my friend contacted the landlord and reported it. He said he would send someone out to fix it. A week later we hadn't heard…
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Landlord Permission to get water meter fitted?
Hi I've just received a huge water bill for my newly rented property, I wasn't aware when we moved in that the property was un-metered and there is nothing in my contract about this either. I've called our supply and they have suggested that we get a meter installed as out bill is almost 5 times as much as our previous…
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Unpaid water bill
Have received a letter from a solicitor working on behalf of Southern Water advising that I owe £522.00 dating from 2006-2009. I understood that my rent at this property included water bills. i cant raise any evidence to back this up as the agent for the property no longer exists and my rental agreement is completely…
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water softening
Can anyone recommend a place or site to buy a good water softener in US.
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HUGE water bill, what next?
My MIL moved into sheltered accommodation back in December and has just got her first water bill, it is nearly five hundred pounds! I have a four bedroom house and three kids and mine is only two hundred pounds a year! They came out and re-read her meter from the outside and it has gone up a huge amount since the original…
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0.5 m3 per day for water
Hi all, first time on a meter and online it states we are using 0.5 m3 per day, is this normal for a 2 person household? We are in most days as well so it probably gets used quite a lot.
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Kids moved out
We have five children who have now all left home.I pay around £45 every month to Thames Water by DD.As our water usage has now gone down would the above company take notice and reduce the DD.Just need some advice before I contact them. Mark B
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Water company profits
http://www.telegraph.co.uk/finance/newsbysector/utilities/10109140/Water-giants-profits-and-tax-morally-questionable-says-Ofwat-boss.html
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Sewage backflowing into my house through drain when it rains.
Hi all Hope this is in the correct place. I've lived in an old 2 storey house near the bottom of a hill down which runs a road for 10 years. Downstairs there is a shower room / toilet & the house borders directly onto the pavement. (The house was built in 1895). Its a small rural village (population 400ish) and there has…
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Shared drain - who pays?
Hi On my patio we have a drain cover which (roughly every 2 years) blocks up and leaves lots of ummn, "toilet waste" all over the patio. I currently cover external drains by paying extra on my boiler cover, but someone has told me that since it's a *shared* external drain between us and the neighbours (the other side of…
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any way to work out new water rates for a property?
Wondering if anyone can help, we are looking to move into a 3 bed house, there are 2 of us at the moment and a baby on the way. The house that we are looking at is a big 1900 victorian 3 level kind of house with a loft room. Is there any way to find out how much water rates would likely be? I cant find any guidance by…
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Recompense due from Severn Trent?
Hello all, new here, hope someone can offer advice - I have searched the forums and have not found a similar query. We moved into our house in 1999. Today received notification from Severn-Trent (ST) that from then until 2007 they had been wrongly charging us for surface drainage. In view of this we are being refunded…
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Severn Trent water and court
Hi i hope somebody can help with this, we moved in to our council flat last april, got water bill mid july with a final demand, as my wife is on DLA and i am her carer i asked for a payment agreement, the said i had to pay £30 per month to pay bill before next bill was due to which i agreed, i made first 3 payments and due…
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Water Bill / Court Fee
Simple one someone might be able to answer..... if you get county court papers come through claiming you owe Anglian Water £300 + £65 in court fees, and you accept the owed amount and pay off the £300 outstanding the same day you get the papers through the post...... are you still liable to pay the £65 even though you have…
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Debt Card Tranaction
Hi, Please can you help. I paid my monthly Yorkshire Water bill online, last week. I quickly realized that I had actually paid the full years bill by accident. I phoned YW to resolve my error. They advised me that they would have to wait for the transaction to clear before they could refund me the amount that I had…
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anglian water 2 & half year dept
Hi, I searched the forum but cant find anything that resolves my dilemma basically I was living in a rented house with my ex partner and when we split up I left her with the rental deposit to sort out any depts. on water/gas & electric after moving out a few months later I received a call from dept agency saying I owed…
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Meter installed but bill is still speculated, and higher??
Hi, just wonder if anyone is having similar issue. Basically, we have a two bed room flat and the water bill this year has gone up from over £20/month to £30/month. That’s why we asked to have the meter installed earlier this month because we’re sure that we don’t use much water. However, we just received a new bill saying…
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Water provider
I have been a customer of United Utilities for some time now and just wondered when we will get the opportunity of changing Water provider (like gas & electric) We need competition for the Water industry and be able to choose who we pay our water bills too. When is this likely to happen?
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How do I know if I have to pay surface water drainage costs?
As the title suggests, I'm confused over whether we should be paying for surface water drainage. I've seen various threads but to be honest, they have confused me even more! We live in a mid terraced property, built in 2005. The confusion started when a work colleague said that as we don't have a drainpipe (it goes into…
