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anglian water 2 & half year dept
Hi, I searched the forum but cant find anything that resolves my dilemma basically I was living in a rented house with my ex partner and when we split up I left her with the rental deposit to sort out any depts. on water/gas & electric after moving out a few months later I received a call from dept agency saying I owed…
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Meter installed but bill is still speculated, and higher??
Hi, just wonder if anyone is having similar issue. Basically, we have a two bed room flat and the water bill this year has gone up from over £20/month to £30/month. That’s why we asked to have the meter installed earlier this month because we’re sure that we don’t use much water. However, we just received a new bill saying…
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Water provider
I have been a customer of United Utilities for some time now and just wondered when we will get the opportunity of changing Water provider (like gas & electric) We need competition for the Water industry and be able to choose who we pay our water bills too. When is this likely to happen?
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How do I know if I have to pay surface water drainage costs?
As the title suggests, I'm confused over whether we should be paying for surface water drainage. I've seen various threads but to be honest, they have confused me even more! We live in a mid terraced property, built in 2005. The confusion started when a work colleague said that as we don't have a drainpipe (it goes into…
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Yorkshire high surface water & Thames high usage ?
I have a couple of queries regarding 2 properties in different regions, so the pricing is not really comparable, but I would like to know whether they are "about right" individually - hoping someone in a similar circumstance or with knowledge of existing general prices for each company can help :) For a 1 bed flat using…
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Water rates for unoccupied property
Hi, I hope someone can help me with this. I bought a property in July 2008 that I have been SLOWLY renovating at weekends. It is a victorian property and has been completely stripped back to the carcass with all new plumbing, electric, kitchen, bathroom etc. Southern water are insisting that I owe them over £1400 for…
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Water saving showerhead
Hi all, I've been looking at water saving showerheads, and some of them say they are not suitable for certain types of showers. My shower is a Triton LP which, after looking it up on the internet, seems to be a low pressure thermostatic mixer shower. I'm still none the wiser as to what kind of shower that is and what kind…
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Water BilL ST - Internal Leak?
Hi I am looking for some advice I brought an ex-council flat inMarch of this year which has a water meter fitted. Today I have received my bill which is a lothigher then I expected. I called SevernTrent to discuss the bill and they said there was defiantly a problem has theyread the meter on the 15th and I updated the…
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Family of 4 - Water Meter?
Would appreciate some advice, especially from families on switching to a water meter. I've worked out that on average I pay £37pm through direct debit currently. Would it be money saving to move to a meter. House of 4 (2 adults, 2 kids) although my husband is away most of the time, and only home every other weekend atm.…
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Summer hot water supply
Hi all My grandmother lives in her own apartment but pays an annual service charge which covers, amongst other things, the heating and water supply. In summer, understandably, they reduce the number of hours of the day that the heating is on. Whether this is linked or not I don't know but the amount of hot water available…
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water stop !!!!
Hi I have just had a new boiler fitted, the plumber found that my stock !!!! is on the pavement to the front of the property. It is a shared one, 3 houses, so when its turned off for any reason 2 other houses loose their water as well. He said that if I rung the water company, and explained, they reduce your water bills,…
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Watersure scheme
I definitely quality with one of the conditions & have a meter, do I automatically qualify with capping ? That's what I read. However ofwat site says I need to be on one of several benefits, which I'm not. Where do I stand? Company will be investigating if there is a leak since our usage is double average. If there is no…
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Surface water drainage charges
Hi , I have now had a letter from united utilities to confirm that I should not be paying for surface water drainage . They say they will send a new bill for this year ! , but I have been over paying for a service I have never had for the past 15 years ! . Can I reclaim this money back ? Who should I contact ? . Thanks for…
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Chased for water bill i did not know about 3 mths after moving out
I was recently living in Bournemouth for 6 months, and paying a water company the whole time. Since I have left the house over 3 months ago I have been contacted by a separate water company claiming i owe them for water. I explained my account was with another provider to which they said that company was just for sewerage…
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Just found out that we are paying for someone elses water!
we have had our water meter for a year, and after 3 months of trying to get the water company out to see why our bill was so high. they discovered that our meter is hooked up to next doors water supply!!
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Water account cancelled by someone unknown
Hi, On Saturday I noticed a letter from Thames Water in my postbox addressed to 'the occupier' - strange I thought, I have an account with them and paid them just a few months ago. Tried to call at weekend but they were closed, so this morning finally got through. They said someone had cancelled the account just over a…
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acqua tec ...anyone know their water filtering
system? any thoughts? thanks!
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Given housemate money for the water bill but worrying it will not get paid.
I live in a student house and there are 6 of us on the water bill. We have gave one of our housemates the money for the water bill but we have found out that he might not be paying it and going to be leaving without 3 months of the water being paid! We have of course talked about it with him, but he is one of the biggest…
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Yorkshire bill doubled and more
Received letter today saying we're using too much water and our bill is going to more than doubled. Shocked and stunned I called them. They said it appears we've always used a lot based on meter readings and their monthly bill is based on average use of 2 adults doing a load of washing a day, 2 showers, gardening etc Told…
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unexplainned rise in water usage - no leak help please
Hi My water usage has been between 50 -55 cubic meters per 6 months since I have lived at this address about 5 years my latest water bill shows 67 cubic meters. I have checked and have not got a leak (checked meter ). I had a shower put in at christmas and I thought this would reduce usage futher not increase it. We are…
