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Block of Flats Shared Water Charge
Recently i had a letter from the rental agency stating i owed £260 as my share for water charges for 6 months ,i’m a tenant in a block of 12 private flats ,each with their own water meter. After checking my meter, the water usage for 1 month showed as 1 cubic meter (low but that’s what it showed) ,this i’ve calculated to…
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Suing Thames water for obtaining personal information via illegal means
Hello, I am thinking of taking legal action against thames water for obtaining my personal information via illegal means. They say that I owe them for unpaid water usage. On the dates specified, there was someone living there and I have called them 3-4 times and told them but they do not want to know. I also told them I…
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Flooded Cellar - Uninsured Losses Help
Hello all We had our cellar\utility room flooded at the end of Sep with over a foot of water covering the floor and all belongings. Called Wessex Water and they were out within 30 mins to deal with the problem. As we have a shared drain system they said on the phone and when they turned up it is the responsibility of…
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Thames Tideway Tunnel - Rip Off
Thames Tideway Tunnel - Rip Off Apologies to those living in London, but why should I pay for this infrastructure if I will not benefit from it ? Strangely my sewerage company is Thames, whereas my water comes from South East Water. Thames seem to be pulling a fast one in that they increased costs in previous years for…
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Renovating Property & Charged Full Water Rates
We are currently renovating a property that we purchased in July. We have used minimal amounts of water so far, washing a few paint brushes, the odd kettle for a hot drink (although we mainly rely on flasks) and watering the garden on a couple of occasions (again, we mainly bring bottles of water from our current home) but…
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United Utililities leak Issue
Single person works full time with two jobs has a water meter and the charges have shot up since last meter reading. Reported excess useage to UU when bill arrived. They took 6 days to come out (while water consumption still rising)He switched the stop !!!! off for 15 mins then said there is no leak in underground pipes…
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Thames Water sewage - is this correct?
Hi, About a year ago, I moved from a 1 bedroom house into a 1 bedroom flat. The house was an end of terrace type and had a small garden. The flat has 2 other flats directly above mine. Sewage for both properties is with Thames Water. I don't believe the bills are correct though. Going on year 1st April 2011-31st March 2012…
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Advice needed - Southern Water bill
Hi there, new here so please bear with me. I hope someone can shed some light on this. Sorry if this post goes on a bit. Firstly, a little back story. My Sister and myself used to live with our Mother in a Housing Association house. My Mother was registered disabled for many years and sadly died just before Christmas, my…
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Incorrectly fitted meter?
Hi, Correct me if I'm wrong as this is just a query at the moment and I know nothing at all about the water industry or the laws involved with the water meters. About 3 years ago we moved into our current domicile, rented. It came with a standard water supply and we paid the usual monthly amount for the total annual bill.…
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water rates
Hello, I'm new to all this... I bought a property in April, but as it was a reposession, I'm having to refurbish it completely, and am yet to move in. I'm yet to let Thames Water know about the purchase, as been so busy, as I'm doing all this alone. Now I'm worried that when I do let them know they might try and back date…
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water saving shower
Does anyone know of a water saving shower? I am with south west water and with a meter we are paying £70 per month on average. They have told us that this is the average for a family of six, well there are two adults and one 7 year old. we don't have a dish washer, only do full loads of washing, no garden hoses, only…
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Wessex unhelpful - post removed
Post removed
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£70 per month bill for six people - south west water
Hi Just been speaking to south west water about my bill. THey reackon that the water consumption we have showing is they'd expect for six people (there are three of us). So those south west customers out there, would you think that £70 a month on a water meter sounds right for a family of six? ta..
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Reducing water utility bill
Water bills are appearing to rise on every utility bill and this is a clear implication that we need to save water. The natural resources of fresh water are on depletion due to pollution, global warming and various other factors. Water is an indispensable need of life and so we need to conserve it. Collecting rain water is…
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Water meter shocker!!
Hi all, My first post on here, I am hoping you will be able to give me some advice.. I have a three bedroom house and live alone through the week then at weekends my OH and kids stay. A water meter was fitted at the start of this month so I received my new statement from United Utilities with this years estimated charges.…
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Replacing Water Pipe to House
Hi All I wish to replace the current water pipe from the street stopcock to my property to the new 32mm "blue" pipes in order to improve the flow rate (at the moment - if someone turns on the tap whilst I'm having a shower - the rate pretty much slows to a trickle). I'm told there is a way to do this without having to dig…
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Anglian water first bill
Hello everyone! Just a quick question: we're moving into our new home and I have set up our account (metered) with Anglian Water. We're 2 adults, no children. We have a garden but there is a water butt to use for watering. We take one shower each a day (almost never any bath) and I usually do 2 loads of laundry a week. The…
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Usage for single person (low level)
I have been told by my water supplier (Thames) that they are going to estimate my bills and they say that will be for a single person on there own, I did explain that one person can use a different amount of water and i explained i don't have baths only showers and i don't have a dishwasher or washing machine so they said…
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Thames Water bill problem
Hello everyone. I have a situation and I'm really confused what to do. Me and my bf live in a rented house. Twoo weeks ago someone rings the landline and asks for someone who we've never heard of. My bf answered the phone and said that this person doesn't live here. They ask for his name as a referer and he gave it to…
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Shared Water Supply Propblem
Hello Everyone I am new to this fantastic site and a would appreciate any advice/help at all. The situation is, I have been at the premises I am currently at for some years. The water bills always seemed high. Eventually I found out this was due to someone else sharing my supply. An engineer was called from Thames water…