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Water bills

For questions about water supply to your home.

Water rates now over £40...
Hi, I moved into a new house last year. I'd previously lived in a 4 bed semi (25 years old), with a water meter, and water was costing under £30 per month. It was me, husband and young daughter. Now I live in a 3 bed end terrace rural cottage, built in 1900ish. It has no meter and we are on a shared main. It is rates. I…
Debt collection company claiming for SW Water Bill which isn't mine?
Hi, I received a letter today from Buchanan Clark & Wells (BCW) claiming I owe SW Water £1200 for an address I moved out of 4 years ago. The bill runs from the 01/04/2009 - 31/03/2013. I moved away from the Address in March/April 2009 to a completely different county and since have moved a further 2-3 times since 2010…
Water rates in Scotland.
In Scotland, is water rates still part of the Council tax bill?
Thames Water Back-dated Bill
We have suddenly been sent an almost four year old bill for £89 odd for an old property we used to live in. The letter had arrived with big bold letters STATEMENT OF INTENT and says that our account remains in debt for this amount. :eek: As far as we can remember the account was paid up when we left the property and we…
Is my water bill high?
Just received this year's water bill, and wondered if it seemed high, and if I'd be better switching to a meter. It's a 3 bed semi, 2 adults and a teenager, and the RV is 153. For some reason we receive separate bills for water and sewerage. Yorkshire Water: Standing charge: £42.62 153 x 129.10p = £197.52 Total: £240.14…
new water meter bill
I had a water meter installed last year and shortly afterwards there was a rush of water from an upstairs lavatory overflow. I eventually isolated the leak and a new valve solved the problem. This took about half a day. It also added about £1,000 to my next bill. I was warned about the size of the amount by the water…
I refused a meter, can I have an assessed charge?
Just this minute had a meter fitter look at my flat as I'd requested an 'assessed charge' a few weeks ago. The reason is that the external tap that's used loads during summer to water the gardens / fill buckets for window cleaners etc for the 19 flats in my building comes off my supply as my flat is the only one facing the…
ex partner moved out !! am new account holder
In 2007 i moved in to my house with partner she was the account holder. in 2010 she moved out and moved the bills to my name in 2012 my bills doubled and i phone anglian water to ask why the bills were so high and was told it was usage !! turns out they refuned my ex £170 then back dated my bill to 5 months before she…
Property converted into 2 flats & we're paying the whole house rate!
Hello, It's just come to my attention that my downstairs neighbour and ourselves have been paying too much for our water (the property was converted into 2 flats in 2006) when other 2 flat conversions in the same street are paying half of this. Northumbria water have basically just said to her, "well, you'll have to get a…
Meter installed - but not connected
Do you think that if you agreed to have a water meter fitted then you would be receiving metered water? Last year I had a letter from Anglian Water asking if I would like a meter fitted. After contacting them and getting assurances, I agreed. I have now received my bill, for unmetered water. I phoned them, and a rather…
Have you saved by getting a water meter?
How much is your annual saving since you had a water meter installed?
Reduce Bill?
Im just wondering if anyone knows of any way I can reduce our Water Bill without having a meter installed? We live in a rented house and our landlord isn't keen on us having a water meter put in which is understandable. We've just had our new bill through, £460 a year for 2 of us. Based on on-line calculators on a meter we…
used a reduced water showerhead
in an effort to try to reduce water on my power shower I have been looking at getting a reduced flow showerhead like the mira eco. however a which report suggests that it makes the shower very noisy. has anyone used one and has a verdict? did you notice any difference?
Billed £1,000!
Hi all, Received a letter from Thames Water who are saying that they haven't been billing me for the 2 years I've lived there. Apparently the arrears amount to £1k. If I don't respond to them by 28th March, confirming the amount of bedrooms in the property, they'll put me on the default 3-bed tariff. As I received no…
Can't afford water rates any more...
Have just had my "rates" bill for water and sewerage from Bristol Water for a four bedroomed house. £74 per month over 10 months! That must be a record....Anyway, there are only three of us in the house and I am considering changing to a water meter. However the house is on the market (but taking ages to sell) and I need…
"Assessed charge" and do-nothing Ofwat"
Last autumn I began a longish thread on the secrecy of some water companies--Thames Water notably, what else would you expect--over the (usually cheaper) "assessed charge" alternative to "rateable value" for people who cannot have a meter. One poster revealed that Ofwat is actually in favour of this lack of information for…
Southern Water metered charges ( meter not working ) legal standing?
On 13 February 2013 I've received my metered statement March 12 - September 12, showing I'm in credit by £334.16 I pay their calculated amount each month via DD I called Southern Water today to be advised that the meter they installed in 2011 isn't working, so I'll be sending a pay on demand bill once an engineer attends…
MSE News: Water bills to be added to credit reports
"Paying water bills on time could help you get a credit card or mortgage, as Yorkshire Water accounts will be tracked..." Read the full story: Water bills to be added to credit reports Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum?…
Septic Tank Emptying Cost
Hi I live in a row of 3 properties and we share a septic tank. So the cost of emptying it is split between us. In past years there has been six of us. Now a family of 4 has moved in to one of the properties so now theres 8. Should the cost be split per household or per person, as the family of 4 will be producing more…
Water Bill Over 12-months
Can you pay a water bill over 12-months? Thames Water gives us 8 months to pay for 12-months supply, but gas, electric and even council tax can be paid over 12-months.

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Water bills

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