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Hot water problem
The hot water from my kitchen mixer tap does not get hot unless I turn on the hot water tap in the utility room. The Boiler is in the utility room and the kitchen is the next room to that. The hot water in the bathroom and shower upstairs works fine. The main cold feed is connected in the kitchen. This has only started in…
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Waste Water Notice
Hi I hope someone can help. Can a waste water notice issued by a Water Authority be disputed and subsequently rescinded if there are adequate grounds and proof that the mains water leak is not on the property to which the order has been issued? Any advice would be greatly appreciated. Many thanks :) Dec
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Bore Hole Engineer problem
So we are over a barrel - we have a bore hole, happy with it, not with the company who service it who are rude, unreliable and unhelpful. We need to have an exchange iron vessel as the existing on is saturated and has been for the last four years. The company originally verbally quoted us £1000 but would not guarantee that…
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Nothumbrian Water Saving Leaflet
I got my water bill in when I got home. In it was a leaflet. It mentioned the following product: http://www.nwl.savewater.co.uk/Shop/Water_Saving/MTAPSBLKSUB_Eco-Flow_Tap_Spray_Black.html Has anyone used one? Do they actual save much water? Are they helpful or a pain in the neck when filling a washing bowl?
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Had a demand from AW for a 5yr old property
Hi all, not sure what to do with this one. I've just had a series of letters from Anglian Water (well, a DCA on their behalf!) demanding £200 for a property I moved out of 5 years ago. It's the first I've heard about any of this, so I'm pretty shocked. What's annoying me is that I really have no way of knowing whether or…
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Yorkshire water on credit report
Just noticed YW on my credit report, no big deal I read they were going to start doing this, but stupid really as you need water to live it is part of everyday living. My wife pays the water and they asked if I wanted to be added to the bill so she said ok. but I'm a little annoyed should she miss a payment that it effects…
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Severn Trent Water (Overcharging)
Hi guys, I have been living in a small one bedroom flat for 17 months now (I moved in on 1st Jan 2012) I am single and I live alone and I have been receiving bills every 6 months from severn trent water for £158, in Oct and in April (£316 per year). Now my parents have a 3 bedroom house and use water to wash cars and water…
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Which payment option should I go for
Hello, I've just moved into my first flat and I'm completely clueless so was hoping you could help me. I'm going to be here for hopefully a maximum of 6 months. I have received a letter from the water company asking me to choose a payment plan. 1 ten instalments, May to Feb, but then the next tenant will get 2 months free.…
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Extremely high bill due to boiler "repair"
Hi All, I’m hoping someone may be able to help me with this? My wife has received a much higher bill from Thames Water for our last 6 months of usage. We are in rented accommodation and have had a consistent bill of £120 every 6 months since we moved it. Yesterday Thames Water called my wife to discuss our bill as in their…
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Help!! My water bill is huge!
Hi, have just received my water bill for the six month period to 2 August 2013 and its huge! It is £634, so £105pm. Little bit of background - we moved here a year ago, previously we paid our water rates on the rateable value, we have a water meter here which I am now beginning to loathe...there are 2 adults, one 10 year…
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Should I switch to a water meter?
When I moved to my 4 bedroomed house over 20 years ago I had a husband and 3 children. Now I'm suddenly on my own and retired, I'm thinking I should probably switch to a water meter. My Anglian water bill up to April 2013 is Water Supply Standard rate Rateable value £79.83 standing charge £191.10 Total water charge £270.93…
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Cheapest way to wash up
I have a new gas combi boiler and live on my own. I save my washing up for the end of the day but I have to run off about a gallon of water each day before the water comes through hot enough to wash up. (The boiler is upstairs in a bedroom) I also have a water meter. I know gas is cheaper than electricity, so it should be…
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4 minute shower timer
A while back Martin spoke of a 4 minute water timer for when in the shower, device that makes the shower cut off after four minutes... Anyone know where I can get my hands on one?! Thanks
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leak - council property
Hi I am feeling really stressed at the min :( Since Wednesday, water has been leaking into my cistern, with the overflow going into the toilet bowl. Its a constant flow of water. I am on a water meter, and its making me feel ill the amount its clocking up :( I contacted the council on Thursday when I realised it was an…
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Can't find stop tap
I was looking for my stop tap in my new house but I can't find it anywhere! I tried under the sink in the kitchen, downstairs bathroom, upstairs bathroom, under the stairs (there is only a pipe with no end and a handle the size of my finger, this couldn't be it?) I haven't got access to the attic yet as I dont have a…
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URGENT: Thames Water to Stick customers for Extra £30
Thames water is today asking OFWAT for permissions to charge all customers a one off charge of £30. They say it is to cover the purchase of Land for a new sewage, bad debt and other investments. Of course to me and the 25+ million other adults in the UK the first thought might be, you were privatised so that you would bear…
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Assessed Water - Over charge
As we can't have a meter fitted at our current property we will be put on an assessed charge with Affinity Water. They will charge for 115m3 being in the "central" region (vs ~80 elsewhere). From our last flat we used 65m3 per year for two people. This year in our new flat we no longer have a garden (saving the odd…
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MSE News: Thames Water customers face new bill hike
"Millions of households are facing an extra £29 on their bills, after Thames Water asked Ofwat if it can hike bills..." Read the full story: Thames Water customers face new bill hike Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum?…
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Do instalments mean I can consume as much water as I want?
Hi everyone, This question may sound stupid to some (to everybody perhaps) but I still need to be sure. When you pay monthly instalments (8 instalments, as opposed to paying with meters), does the amount you pay remains the same no matter how much water you consume? In this case, what if somebody leaves water running all…
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Southern Water bill so high.... Please help!
Hello there, I'm wandering if anyone can offer me any advice as I am really at my wits end with this. We had our Southern Water meter fitted a while ago and recently got our 3 month bill. The water bill is so high it looks like it's a company rather than a 2 person household. The total volume used in the 3 months was…
