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Essex and Suffolk Court Claim

I have today received a claim summons from Northampton Court for my water bill. Looking a bank statements i was about 4 weeks behind with payments (£30) but not had any other correspondence apart from this. Now they want extra money for court fees and solicitors fees

What do I do now? Have emailed them through their website but says it takes up to 10 working days for reply. I cannot hear well to use phone

Surely they cant just go straight to court before and reminders etc? ?For the last few weeks Ive added bit extra onto the weekly payments to cover missed ones

Comments

  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The payment is due on receipt of the bill-they're not obliged to issue you with any reminders.
    Although to go straight to a summons seems somewhat hasty.
    No free lunch, and no free laptop ;)
  • macman wrote: »
    The payment is due on receipt of the bill-they're not obliged to issue you with any reminders.
    Although to go straight to a summons seems somewhat hasty.


    So what about the instalments ?
  • mart.vader
    mart.vader Posts: 714 Forumite
    See page 5, Steps 1, 2 and 3.

    They appear to be at step 3. Ask them when they carried out Steps 1 and 2. If not, why not?

    http://www.eswater.co.uk/_assets/documents/ESW_Managing_debt_v4.pdf
  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 1 July 2013 at 8:51AM
    So what about the instalments ?

    But you already stated that you had broken your agreement to pay by instalments....once you do that, the whole of the debt becomes due immediately. See page 8 of the PDF on the link above.
    No free lunch, and no free laptop ;)
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