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Double booking for holiday let - where do I stand?
Hi all, We (me, partner, 2 year old, and my parents) were all booked for a holiday cottage arriving 26th September for 1 week. We booked through a website and received all the correct and expected correspondence from them; booking confirmation email, automated holiday count down emails, and check in information a week…
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Static Caravan sale Parkdean- not received money!
Hello, Anyone else out there struggling to get their money from a Caravan sale with Parkdean? We sold ours over a month ago and our Buyers paid Parkdean who were to take their extortionate commission and settle our loan and pay us the remaining. The Terms and Conditions say we would get our money within 21 days of the…
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Driving to Cornwall
We are driving to Padstow from Yorkshire at the end of the month. Normally we drive down the M6/M5, but find the frequent delays and roadworks a bit of a bind. According to the route planners, the M1/M42 is only about 15 miles further. Would we be less likely to encounter problems using this route? We plan to set off at…
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Haven church farm/cleanliness issues
Hello Martin, I am writing to you in regards to our recent holiday experience. Our holiday break at Church Farm Holiday Village, Church Lane, Pagham, Bognor Regis, PO21 4NR. Week commencing Monday 28th September- Friday 2nd October 2020. This short break was booked for my granddaughters 16th birthday. We arrived around…
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Accommodation nightmare
I have had booked an apartment in North Tyneside for a week in September. On arrival the place was absolutely filthy and i complained to the property manager. He offered to get a cleaner to come over and that it would within 30 minutes. This in itself would have been impossible as the whole place needed a proper deep clean…
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UK holiday cancellation/insurance that covers COVID
Apologies if this has been answered somewhere else. We are hoping to go away to North Wales in the October half term. I'm looking for - self-catering accommodation that will allow refund and cancellation if we are sick/isolating or in local lockdown or if the place we are going to is in local lockdown, - or insurance that…
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Help with Sun holidays
Hi all I booked a Sun holiday deal with a caravan park in North Wales. The Sun has taken the payment from our credit card at the end of July but I have not heard anything from the park. I have called them 3 times this week and each time I have been told that they have no records of our booking and someone will call me back…
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Are Places Like Center Parcs Safe?
Naively asking those who've stayed in one if you've ever felt unsafe/vulnerable at night to burglars et al in a secluded lodge in the middle of a forest? Contracting lyme disease aside, I quite like the idea of a woodland retreat but have felt they seem like easy targets for ne'er-do-wells!
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A cautionary tale about dogs and UK holidays
I'm writing to vent my frustration as I have no other options. Made a silly mistake and only myself to blame but would rather not see anyone else go through this. As with most of us, this year has been really hard and have missed the opportunity to get away. My Dad died in May (lung cancer) and in the following week I…
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Campsite near London
Can anybody recommend a good campsite that is in walking distance from a tube or overground into central London? Thanks for any suggestions.
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Any holiday home owners?
(not sure if this is the best forum to post this!) We've used a small local firm to manage our little cottage (IOW) for a few years. They have a range of issues that mean they have just told us the won't be able to manage it next year :/ Anyone here manage their own rental lets, & if so, any tips on where to start? We…
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Holiday let for the whole summer
We are considering the possibility, next summer, of decamping for the entire 6-week summer holidays to somewhere like the Lake District. We would have the intention of working for most of it and so would need good broadband, and a decent table to work at etc. What would be the best way of doing this? Would a standard…
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Travelodge - Double charging on International Card
An acquaintance who is here to study from abroad checked into Travelodge today for 14 days. She booked the saver rate (cheaper prepaid rate with no cancellation option) with a Visa Debit card. Money was debited from her account when booking - however the hotel at point of checkin said that travelodge policy was that for…
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Walks planner
Hello Can anyone recommend any good website to plan UK walks? Going to Cumbrian and Northumberland soon and be great to plan some walks ahead. I can print off any details and also be useful to use any low cost Apps? (I looked at View Ranger but it costs £25 per year!). Recommendations welcome.
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Advice needed on rescheduled tickets
I purchased 2 tickets for a concert in London and changed my mind so re-sold them via stubhub. The concert was originally in March and got postponed due to Corona to September. I have just been advised that it has been rescheduled again to a day later - it’s in 1 weeks time. The seat numbers are different and the face…
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Travelodge Room Question
We have used travelodges loads for cheap 2/3 night breaks. Booked Bournemouth Seafront travelodge for October 23rd-26th. We are two adults but mother and daughter. To enable us to book a family room, we always book one adult one child. We did that for Bournemouth but didn't double check and realised we have been given a…
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Tulleys Farm no Refunds for Shocktober, Against the Law?
I cannot beleive that this is Lawful. They have cancelled and not offering refunds. Never had tickets in hand to check the T&C's so don't know if this is just because of Covid, AFTER the event.
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What to pack for log cabin break :)
Hi - my boyfriend and I are going away for 4 nights to a beautiful cabin by a lake with hot tub (in the UK), I've started a list but just know when I get there I will have forgotten something so reaching out to you lovely lot in the hope you can offer some advice :) Thank you!
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Airbnb fees refund
We have just had a unpleasant Airbnb experience were the property was not cleaned when we arrived.The owner has admitted liability and is giving us a refund.We are still out of pocket ,is it possible to get the Airbnb fees back as well,it was paid for by credit card.
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Parkdean cancelled break
Hello, I had a holiday booked with Parkdean Holidays. The final balance was due on Monday 10th August. However I was not aware of this as I had not received the original confirmation of this. I was due to call and chase for my confirmation, however when I tried, the lines were a nightmare to get through. I had the money…