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Travel Agent avoiding refund
We booked a UK lodge break with a local travel agent and paid the amount in full when we made the booking. When the latest lockdown was announced which would cover our travel date, I contacted the Travel Agency who advised they would refund when they received the cancellation invoice from Hoeseasons. Weeks went by and we…
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Help! Who owes me my refund?? Hotel or Booking.com?
Hello! I recently booked a stay costing more than £450 at a UK hotel through booking.com. The booking was for over 6months in the future and was on a free cancellation rate until 3 days before the stay. I hadn't taken in that prepayment could be taken at anytime, until it was out of my bank account! Damn! I cancelled the…
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5% VAT relief
I have booked a seasonal caravan pitch for 2021. Fees due 14th Feb. The site have just told me that I am not going to get the 5% VAT discount because I didnt have a pitch with them last year 2020. Is it legal to withhold this discount. We can get this discount up to 31 March 2021
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Sykes- Chasing good housekeeping bond.
Hoping that someone has some bright ideas. It's now 4 weeks since we returned from a Sykes cottages holiday. As requested I paid a £200 good housekeeping bond by bank transfer a couple of weeks before the holiday. It was supposed to be returned 2 weeks ago. It hasn't and we've heard nothing. The property was left in a…
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Kayaks
I live close to a canal and fancied getting a kayak for day trips (I know I'll need a license), but have no idea what to look for in one. The only one I have looked at is the Sevylor Waterton, which seems to be a good option as it has a rigid bottom (being quite accident prone I'm bound to scratch it on something). Does…
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Ticketmaster resale nightmare
Hi I hope someone can help. I bought 4 concert tickets for a Stormzy concert, managed to get really good seats prior to lockdown and then realised we had prior engagement so instead of reselling for more money I listed them with Ticketmaster’s resale fan to fan facility at face value. They pay you once the concert has…
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Sykes cottages forbearance?
Just wondered if anyone has advice for me ? I was furloughed in March 20 and as I am clinically extremely vulnerable I haven't returned to work as of yet so my wage has been reduced to 80% and my wife has lost her job due to coronavirus, we had a holiday booked in July 2020 with sykes cottages and called to cancel, they…
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Premier Inn WILL now consider refunds for bookings hit by local lockdown travel restrictions
Premier Inn has said it will consider refunding customers who are unable to stay in hotels due to local lockdown travel restrictions – days after MoneySavingExpert.com revealed some with less flexible bookings had been denied refunds... Read the full story: 'Premier Inn WILL now consider refunds for bookings hit by local…
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Bookings.com
Hello, is anyone able to help or anyone else struggling to get money back from Bookings.com for a hotel stay we couldn’t do due to Covid ? We have been in contact with them and they always respond really quickly to emails and ask us to send proof of booking and then the refund should be sent so we send the proof to them…
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Ticketmaster - have any concerts gone ahead
I bought some tickets for a concert in Newcastle which was to take place last June. I've just noticed a single email they sent me which said that my concert had been rescheduled to the 11th of September. I've had no futher communication. Would this concert have gone ahead - I don't think it will have but want to get my…
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Citrus holidays
Been waiting on a refund from citrus holidays since June.Booked to go away for March to Italy but obviously never happened after months of wrangling with them for refund was promised it at end of November,was even phoned by them two weeks before for my bank details.November came and went nothing!.Phoned,emailed them…
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Grabbing an Xmas bargain?
We've had our overseas plans ruined by the flight ban (despite testing negative for the virus!) and were hoping to see if we could find somewhere nice in the UK. We're in a Tier 2 area (and will be after the new tiers come in) so were hoping to find ourselves a Tier 2 bargain break especially as many will now be cancelling…
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Bristol things to do??
Does anybody know about Bristol? going for a few days and wonder what are the best and most reasonable things to do?? thanks
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Xmas holiday travel disruption
I am going to Cornwall for a 7day break in a lodge on 22nd December to 29th inclusive.Due to government rules I cannot travel on 22nd or 29th so I have to lose 3 nights stay, although the company has said they will compensate me for the loss do I have to accept this or can I insist the give me a refund.
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Place to stay after xmas & is AIRBNB website down
Hi thanks for reading and we hope you can help . Trying to get onto AIRBNB website but it is going blank . We are looking for a break after xmas ( few nights from 27th to 2nd jan ) we are based north west in tier 2 and would be looking at a few hours travel max and a few nights stay . " ( 2 mid 50s adults and a good dog .…
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Hoseseasons have taken my deposit because
I am very upset and angry with Hoseseasons. Due to this forced lock down I cannot afford to pay remaining balance on my holiday,this is due December 2020. My holiday id booked March 2021. I’m self employed so no income for the foreseeable future. I’ve told Hoseseasons my predicament but they have taken all of my £125…
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Virtual santa
As there are no santa grottos, Are there any virtual santa grottos?
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Ticket Master refund
Have had my concert rescheduled can I request a refund through section 75 as it's nearly 14months after the first date and my husband's mobility is now much more limited. He won't be able to go.
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Moved: Refund vouchers
This discussion has been moved.
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Holiday insurance UK
I'm looking at booking a Hoseasons holiday for later next year. They suggest a holiday insurance to cover for redundancy etc and also a comprehensive insurance for medical etc. The holiday is not expensive but he insurance is. Is there any provider that I could get insurance for a UK caravan/lodge holiday or is it worth…
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