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Haven UK stay holiday during covid
Having booked this holiday in 2019 to go 2020 there was no issues with covid at the time. We booked in the assumption that there would be no restrictions in place and the entertainment/swimming/activities wouldn't be limited. We decided to move the holiday back 12 months from the planned date of 2020 due to the uncertain…
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Kids Week is back: 50% off London theatre tickets
The MSE Deals Team has written about Kids Week, which is back for 2021 after taking a year off due to the pandemic. You can get 50% off London theatre tickets when adults and kids go together throughout August (disregard the misleading 'week' in the name - it runs for a whole month). There are 30+ shows included, such as…
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Problem solved
Problem solved - thank you
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LEGOLAND Windsor short break deals in June and July with free digipass, LEGO gift & parking
If you're looking for a family deal at LEGOLAND Windsor Resort this June and July, the family travel website Globalmouse Travels has an offer on selected short breaks for this summer. The deal includes a free digipass with unlimited digital photos, 1 day access park tickets, an overnight stay in resort accommodation, a…
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Check in at hotel next day early morning
Booked at a hotel for 2 nights this weekend, but my travel plans have changed and I will only arrive my destination the next day early morning. If my room is booked for 2 nights from the day before can i check in the next day at 6am? Or will my booking be cancelled if not checked in on the day of booking?
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Turned up and hotel was overbooked
I was hoping some of you may be able to offer me so advice/ words of wisdom. Me and my partner booked a hotel in February for April, however due to the COVID rules, it was illegal to travel so we changed the booking to June. It was booked through a popular 3rd party website but the contract remained with the property. We…
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Confusion over Wimbledon tickets and myWimbledon/Ticketmaster accounts
We were lucky enough to get a pair of tickets for Wimbledon when they went on sale last week. Today I received an email explaining the requirements for gaining entry. They include installing the Wimbledon app so that the tickets can be shown on my phone, and also logging into my myWimbledon account and sharing the 2nd…
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What are my rights with a holiday letting agent cancelling my booking after confirming it?
I made a booking at the beginning of June for a holiday cottage with the Plum Guide. The booking was for next June 2022 The booking deposit was accepted and I received a confirmation email from Plum guide Then suddenly with no explanation I noticed the deposit money had been returned to my account To summarise - after…
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Chester Zoo - Does anyone know how to contact senior staff?
My wife tried to order tickets for next Monday (daughter has an inset day so having a family day out) The website crashed at the payment stage, the payment has in fact been taken twice (cleared this morning so not just a failed/pending transactions) We have been trying to call on the public numbers - cannot get through,…
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Warners MD
Hi. Does anyone know the email address of Simon Thomson the Managing Director of Warner Leisure Hotels please?
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Weston Super Mare Parking
We are going to stop here on the way to Devon and wondered if anyone could recommend the best car park for coming off the motorway. I know it will be pretty busy in July, so wanted to plan my route ahead. many thanks
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North Wales, fun days out with a five year old ideas?
Hi We're going to North Wales (anglesey area) next month and wondered if anyone has any ideas of fun days out/ cool places to visit etc etc. Sadly we are going Monday to Friday as because its not the school holiday, some of the theme parks are only open at weekends
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alton towers
After leaving them you probably won't need hand sanitiser any more
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Original Cottages - Amendment to Letting Terms
Original Cottages are attempting to put everyone on standard Ts and Cs for letting out your holiday home with them. Beware - the terms and conditions are far more onerous on homeowners and there are numerous ways they can recoup commission and fees from the homeowners. Original Cottages have not made homeowners aware of…
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Airbnb host retrospectively changing booking terms
We'd booked four nights in Bournemouth for spring half term next year (hope springs eternal...), but I've just had a call from the company that runs the property to say that the host is now only accepting seven-night bookings for that period and we will have to extend our booking (and pay, obvs) or cancel. Can they…
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Days out.
Hi, I've been searching for any discounts for days out in Edinburgh, Stirling or Glasgow with a disabled persons railcard. I receive lower rate mobility allowance and was convinced a carer could support me at reduced prices? For example Edinburgh Zoo. Any help/advice would be hugely appreciated. Thanks.
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Where's the best place to sell British Grand Prix tickets
HI, I bought Grand Prix tickets for 2020 which were transferred to this year, but we can't go due to sickness. Where's the best place to sell them? I can't find any being sold on Ebay or similar. Thanks
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Agoda accepted BPG Claim & then rejected!! Where do I stand?
So I booked a hotel through Agoda and I found it cheaper elsewhere in another website. All the terms and conditions were met so I filled in their online form and attached a screenshot and a link of the lower rate. They emailed me approving my BPG claim and asked if I was happy with the difference as AgodaCash (voucher). It…
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Seabrooks 2-4-1 vouchers. (visiting Alton Towers for 2 days)
Just grabbed a couple for 2-4-1 vouchers for Alton Towers, so it worked out £106 for 4 people for one day. We want to do 2 days, usually its £10 pp extra for the second day. The site doesn't allow this, and you have to pay a full ticket x4 (with online discount) £106 1 day £46 x 4 = £184 1 day. = £290 for 2 days or £224…
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Travelodge Wifi
In February I booked wifi as part of a Travelodge booking for June, and when I booked in today, found that the wifi voucher expired in April. Virgin wifi that operate the service stated that I needed to read all of the T&Cs to find this limitation. The only service limitation mentioned at booking is that the service is…