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Cancelling holiday due to bad reviews help neeed
Hi All, We booked a cottage holiday for next year during August. The cottage was booked through a well known holiday lettings firm. The reviews were generally good and photos and description also good. We paid a £600 deposit. Two weeks later some very negative reviews of the cottage have been posted from holiday makers…
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Best way to get to Stonehenge?
Hi. I'm in Liverpool and would like to take my daughter (7) to Stonehenge for a school project. Obviously I cannot take her during the week due to work & school and Saturday's are busy with clubs and sports, so I'm looking at Sunday 3rd October, but it seems so difficult or expensive to get to as I do not drive. Looking at…
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The Hotel withdrew £120 from our card after we left for body wash and cream already in the room!
My partner booked two rooms for a 4 night stay at this hotel . Our first surprise was the free breakfast that came with our room order did not come with eggs, sausages, beans, or mushrooms- all those are extras . The staff looked terrified and repeatedly ask you your room number even though you are checked in on arrival,…
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National Holidays unreachable!
Daughter booked for myself & granddaughter to go on Harry Potter trip 31 July. Unfortunately we couldn't go as both had to self isolate cos of covid. Only managed to contact them on day of departure on emergency number. As we still wanted to go on the trip we asked if the booking could be transferred to a later date. Duty…
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North Coast 500
We are planning a holiday along the North Coast 500 in Scotland next year, but are appalled by the lack of information on the NC500 website and the number of weblinks that no longer work.Accommodation which turns out to be up for sale and other web sites with no useful informatio We will be travelling with a dog which…
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Greene King Hotel Complants
Hi does anyone have the correct email address to contact customer service at Greene King Hotels about a complaint regarding hotel accommodation? I can see they have a general page to contact them but nothing about actual complaints. Thanks in advance to anyone who can provide the correct info.
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Premier inn- heat complaint
Hi, any advise would be gratefully received. Sorry bit of a long story In July my family and I stayed at a premiere inn for five night. We had a major issues with how hot the room was. To give you an idea to temperature display in the room showed 28 degrees each morning. We where provided with 1 fan. I barely slept and…
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Holiday house was full of mould
I want to know if there’s anything that can be done about the holiday house I recently stayed at that was literally painted of mould and dampness! Me and a friend was coughing our lungs up for the entire week I was in the house, I don’t suffer from asthma but my friend does! Pictures show are only a few pictures of the…
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Kids Pass - Alton Towers and Legoland
Does anyone know the current prices of Alton Towers and Legoland through Kidss Pass please? You have to sign up to see the discount but don’t want to sign up unless it’s worth it. Thanks
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Quick question about Edinburgh dates and costs
Just wondered if anyone could shed any light on the mad discrepancy in hotel prices I've come across. We've been invited to a family member's big birthday party in Edinburgh early next year, the weekend that's been chosen is the first weekend in February (4th to 6th). Every hotel I've looked at has been massively dearer…
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Legoland is it worth it for 6 year old?
Hello! Hoping you can help. I'd like to take my son to Legoland later this summer, but I've heard that there isn't much there for younger children as its all rides and they have to be a certain age/height. Does anyone know if this is the case and whether there would be much there for a 6 year old? The other question is do…
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Partial refund?
Through my step fathers ill health I’ve have had to cancel my cottage holiday with Unique Scottish Cottages. I read the cancellation policy wrong and because he is over 75 (he isn’t travelling with me and he had his condition when I booked the holiday). They did inform me that I maybe could get a partial refund if they…
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Park Resorts - complaint with no compensation, next steps?
Hi all Looking for some advice/ guidance please. We stayed at a park Resorts in clacton last month Friday to Monday. We actually only stayed Friday and Saturday night due to all the issues. Brief over view of the problems: Our check in was late Friday around 1900hrs, once we checked in we went to our accommodation to find…
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Alton Towers Hotels
I’m looking to book for an off peak day but it’s still around £159 for the night. I think that’s just the going rate but does anyone know of any ways to reduce this/any offers? I’ve got the tickets from ebay for the day so that’s sorted 👍🏻
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Thoughts on this poor hotel booking practice?
When booking a room you can often book with no deposit and free cancellation, or pay up front to book with no cancellation fee. Even if you fully commit to pay up front with no cancellation, hotels STILL won't reserve you a specific room. This is obviously so they can switch rooms last minute as best suits, and late coming…
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Southport
Hi everyone looking at going to Southport in October for a few days. Never been before so just wondering what area we should be looking in for accommodation would like to be central to shops restaurants etc, any reccomendations for accommodation would be great preferably with car parking or very nearby. Also any must dos…
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National Holidays
I’ve seen a few of their coaches on the roads of late. I thought they shut down at the start of COVID? Is this some Phoenix operation?
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Mystery hotels at cheap prices in UK?
I used to use Expedia's Super saver hotel where you only found out the name of the hotel once you'd booked but get a much better price. I saved lots of money that way and managed to stay in some really nice hotels as a result. They seem to have stopped this now but I wonder if there are any other websites that do this in…
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PLEASE HELP- TUI holiday
I recently booked a holiday with TUI and due to corona tests not coming back I couldn’t make the flight, these tests were booked with chronomics who tui recommended. After so many phone calls we were offered a re booking of the holiday but we were unable to do this as my partner is going back in the marines September 6th…
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Jetstream boat trips Medway/Southend
Booked on a boat trip with Jetstream tours in the Medway/Southend area. They cancelled due to weather, fair enough. But what is not fair enough is that they will not refund the family ticket, they will only offer to rebook. The trip runs once a week, so for those on holiday for a week a rebook isnt possible this stay, and…
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