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Techie Stuff

Got a question about computers, tablets, software or other tech matters? Find help here.

An issue with my Apple account
Is there an Apple/iPhone user reading this who can see a way through this madness! I spent all day yesterday having message exchanges with Apple and was just going round in circles with no resolution. To explain. I have an iPhone and so I also have an Apple account, which I would normally access via my laptop (which is not…
Need new basic laptop
I need to replace my 9-year old laptop. (I posted a thread about replacing the charger hoping that might solve the problem but it didn't). - Price up to £350 max £389. - Windows (not Apple) for word processing, spread sheet, and of course internet (no games, and no particular high level graphic design/photos). - 8GB -…
help recovering photos from an SD card
Hi, I had some photos on a memory card for my Sony Cyber shot HX400v and they've disappeared. I assume I pressed something which deleted all of them a few days ago. I've read that you can use some software to recover but don't know what is reliable. Any suggestions and if free software all the better. Many thanks for any…
Poor Zoom meeting performance
My wife has a weekly Zoom meeting that she attends with half a dozen others. She often has problems with jerky video and stuttering sound accompanied by a 'low bandwidth' message. Occasionally the connection to the meeting is dropped altogether. Other members do not seem to suffer the same. This is using a laptop accessing…
Help comparing two laptops
Hi all, I'm looking for a new laptop, ideally something quite high performance for productivity. I don't game etc. and would mainly be looking to use it for studying. I've had HP for years and would like to stick with this brand ideally. Also looking for something small (14") and light so I can carry it around easily. The…
www.amazon-tradein.com
There appears to be a trade-in offer on Amazon https://amzn.eu/d/6cbfXdpBut I am unable to access it - anybody able to ?
Microsoft 365 Copilot
Every time i start my laptop ( windows 10 ) the above program tries to load ,now while i trust Microsoft i am asking if it is safe to let this program load or is some type of scam.
123-reg randomly hike prices by 70%
I've had a few web domains and hosting provision for almost 2 decades at a decent low price. Hosting companies tend to go out of business after a few years and pass them on to another company. Prices may nudge up slightly every couple of years, but nothing much. The latest was TSO Host who a few months ago passed them on…
AC power adapter jack
My old lebara yoga 300 laptop has an unusual type of power adapter (my pictures are not very clear). I would like to buy a new AC adapter cord + power cord and I need to know which one. Online the pictures of those for sale are not clear. Any help? Thanks.
Use a TV as a mirror!
Hey guys, I'm kitting out a summerhouse, one part of which is gym orientated. It would be quite useful to have a mirror in there so I could check my form when using weights... However, we don't really have space for a permanent mirror... So I was thinking I could somehow use a TV, which I don't currently have in there, but…
IP addresses
My Android tablet appears to have a mind of its own - despite the router remaining on 24/7 - the tablet picks up a different IP address, roughly weekly - giving it a different IP location roughly weekly I always assumed that an android devices location would remain foxed unless the router was rebooted and allowed to pick…
No Internet when out of home
Hi. Sorry for what is probably a silly question, but despite having data, I can't access the internet away from home unless I sign in on someone's wi fi. I am with Lebara and use an Android phone. My data is on and airplane mode off. The only thing I have noticed is the APN is Vodafone. I'm not really tech savvy, so any…
Microsoft 600 keyboard discontinued. Any other recommendations by way of replacement please.
Pretty much as per the title. You get used to things and I'm comfortable with it. Have had a couple over the years. Current one hasn't failed but I'd like a spare for if and when it does. It has a handy volume control which I use and there's a calculator button too. I just took a chance on a used one on ebay for a tenner…
changed password on PC, now I can't get emails on ipad and iphone.
Just to complicate matters, my usual ipad charger is no longer working, so the alternative is a much slower one right now. The only way I can see new emails is on my laptop, not on my iphone or ipad. I am not sure if I can see new messages on my ipad and iphone as I have no way of checking if there are any new ones till…
Strange e-mail problem
I use Mailbird as the e-mail client and have had no problems until very recently. Now e-mail received from just one contact doesn't display the text of incoming messages. The sender and recipient are shown as is the Subject. If I view on the BT mail app on my phone, or on the BT site on my computer the text is…
What type of desktop PC runs fastest?
My desktop PC is beyond slow. Loading up, loading apps, everything. My internet is slow too but that’s because it’s copper. I don’t think this would affect the speed the PC runs at normally. I bought it in 2020 and don’t use it for much, just basic Microsoft Word and Excel and browsing. Not a load of apps on it or gaming.…
Unable to access my emails
For some reason I seem unable to get into any of my emails and dont even get the option to enter a password.I have 3 email accounts 2 are Hotmail accounts and 1 is a Outlook email.I know Hotmail changed to Outlook some tiime ago but have always been able access them.I need access to them or I will lose alot of important…
Is this a scam
I was doing some work on my iPhone when all of a sudden this message popped coming from Google telling me me I ha 44 virus on my iPhone and directing me to what appeared to be the App Store. They also sent me two emails Google - Security Alert for me@gmail.com. The only thing I can of is I downloaded X last night from…
Shortcut problem on laptop
Just the other day I noticed that the shortcut keys Ctrl+home and Ctrl+end have stopped functioning. I haven't changed anything so would appreciate any advice on how to restore these functions please.And Ctrl-prt sc is also not working - used it yesterday! I've done a reboot and a restart to no avail.
Making you tube channel private or deleting it
My kid's got a youtube channel, need to either make it private (better) so only I can see videos not public or delete it. How do you do this?

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MSE News

Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Which NatWest and RBS branches are closing from 2025? Here's the full list – and banking alternatives
NatWest and Royal Bank of Scotland (RBS), which are both part of the NatWest Group, will shut at least 108 of their bank branches in 2025 and beyond, after the Group announced a further 52 NatWest closures.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
Winter Fuel Payments will be reinstated to all pensioners in England and Wales this winter – but will be clawed back automatically from those earning over £35,000 a year, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up. MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis.
Car finance mis-selling update: regulator prepares for compensation scheme – and warns against using claims firms
Payouts for mis-sold car finance could be another step closer as the financial regulator has set out the factors it will consider if it were to introduce an industry-wide redress scheme – though we won't know more about how this will work until after a key Supreme Court decision expected in July. In the meantime, the regulator has warned that you DON'T need to sign up with a claims firm to be included.
Winter Fuel Payments to be extended to pensioners earning £35,000 or less – here's what we know so far
Winter Fuel Payments will be extended to all pensioners with incomes of £35,000 or less this winter, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up.
Winter Fuel Payments extension confirmed for this winter – watch Martin Lewis' instant response and his message to the Chancellor
Winter Fuel Payments will be extended to more pensioners this winter – though not to everyone – the Chancellor has today confirmed. However, exact details of who will now qualify still remain scant. Watch MoneySavingExpert.com founder Martin Lewis give his instant response, as well as his key message for Rachel Reeves.
Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it
If you bank with Nationwide, you could get a free £100 paid into your account in June or July as part of the building society's 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.
Forced onto a prepay energy meter? You may be due money back as 10,000s to be compensated
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off.

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