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Best AntiVirus Software?
Hi My AVG AntiVirus Software is up for renewal. I am no techie so I'm not sure if I'm being ripped off or not. The Internet security package which renews shortly (covers 10 devices - we have 2 mobiles, 2 tablets, 2 laptops), has gone up from the introductory £20 a year to £85! Since setting up the basic security package…
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HP ENVY LAPTOP
Hope all is well Please can you advise why I get page unresponsive or the page is slowing Firefox when I use ChatGPT as the only other thing open is mail, and my accounts package? The laptop is less is just over a year old? As tried edge IE Chrome Firefox get the same, do I need to take the laptop top in for a check up, or…
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Microsoft Outlook - Licensing
Hi. Does anyone know whether it is possible to pay for a license for Microsoft Outlook only, rather than paying a M365 subscription? I purchased Microsoft Office 2024 Home for my MacBook, keen to keep my work M365 away from personal devices. However, I recently switched from Apple Mail to using Outlook (I find the UI far…
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Samsung Printer Software
I want to set up my Samsung M2070 printer on a new computer. In the past I have downloaded the software and drivers from the net. From what I can see HP took reposibility for this but they are no longer providing the…
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WhatsApp - is daughter right?
I Use a desktop PC and a non-smart phone. Daughter says I can get on WhatsApp on the PC Initial joining screen shows a QR code that has to be copied to a phone. Is there another way or is she mistaken?
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New laptop recommendations
My 12+ year old HP pavilion is failing and i'm looking to buy a new laptop.I was looking for some suggestions.As for spec i have the following queries8GB RAM - or is 4GB enoughWindows 11 - i've read windows 11s is restrictive, 15.6 inch screen - the 14inch ones seem smallWhich processor icore or amd ryzen is best or does…
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Hisense tv screensaver
I’d appreciate some advice please. Brand new 50U6NQTUK Hisense tv, which I’m generally pleased with. However, no screensaver settings available. Vidaa Art automatically set itself to 5 mins, source default but no screensaver initiates after 5+ mins. Have contacted Hisense for tech support who helped with a system update…
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Microsoft - password - reset account security details
My Mum unfortunately fell for the Microsoft email scam which told her to click a link because her Microsoft / Outlook account needed to be updated in the next 48 hours. She input her email and password, so the scammers have those details now. I think this was yesterday; she mentioned it in passing today. Obviously, she…
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Dell laptop 7537EE6/Inspiron 5593 power adaptor/battery
My laptop (model as in the heading) is displaying a message saying 'the power adaptor is not recognised'. It also previously displayed something like 'your battery is not supported', although it does that less frequently now. It is still working OK, except for the battery lasts a nano second if not plugged in. Anyone have…
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Google Wallet / NFC - Anyone Else Had Problems ?
Over the past week or so I have had problems paying with my phone, hit and miss then just nothing coming up so I suspected the NFC aerial had failed or something. This morning paid in 4 different shops flawlessly. Had a look at the apps and Wallet had an update yesterday so was there a glitch ?
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Why are some of my hotmail emails not being received?
I have an email address with hotmail which I thought was working fine. I seemed to be getting my emails okay however I noticed that emails from moneysavingexpert, M&S, EOn, are not coming through. I've re-entered my email on the moneysavingexpert weekly email twice now but still nothing. Obviously I've checked my junk…
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How to watch VHS on Smart TV
Hi all, help needed again. I have fifty or so VHS Cassettes where many family video memories are stored. In order for me to watch them through my smart TV what exactly do i need. I have a standard VHS Video recorder and a Samsung smart TV. I currently have a SCART lead with the three coloured wires on the other end. I have…
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Help PLEASE! Microsoft Office
I have Windows 10 and Microsoft Office Home and Student 2016. Office was installed by Dell when I purchased a Dell laptop. I know its old. Two days ago, all of a sudden, I couldn't open any Office documents? I have no idea why? Have Microsoft suddenly updated something? I am not sure what to do? I have tried to repair…
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I can't open a document on my Mac (Pages) when I export it to a PDF document
I want to attach the document to an email (gmail) but save it to my computer NOT to the google gmail account In hope someone can come along to guide me. Thank you
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Website error message
Hi ya I keep getting a website error message when trying to log in or create an account. I was sent an email to confirm my work email but when I click on it i get the website error. I had an account over a year ago using my personal email and even when I tried to log in using this email i still get the error message. I…
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Cancelling nordvpn
Got a call from my bank about £135 from nordvpn so blocked it. Then realised it's my one year VPN subscription. I'm not paying that but do I need to officially cancel somehow to avoid a ccj? How would I do that? Actually if there's a cheaper Nord subscription then I'll do that too or another company. I have mcaffee anti…
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Dell Laptop battery charge settings
Dell have replaced "MyDell" with "Dell Optimizer". With the old MyDell, it was easy to set min/max charge states, eg it would charge when the battery dropped to 20% and not charge above 80%, or you could change it to charge to 100% if you were going out and needed maximum battery life. Unfortunately, the new Dell Optimizer…
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I'm after a printer that's cheap to run
Mostly use the printer for my sons school work and sometimes use colour print. So what printer would you suggest?
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Clicked on an spam email on phone accidentally - restore phone to factory settings
I have been getting a lot of spam recently and was browsing the emails on my phone, I accidentally caught the screen, which then started up the browser. I stopped it before it had time to load It was a spam saying cloud storage is full and your account is locked. The address is 4.check-point.nl/ with a lot of numbers after…
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Personal alarms
Both of us have reached the "slightly tottery "age so I'm looking into the choice of a suitable personal alarm. Basic requirements are a pendant or non smart wrist worn monitor. Not having a smartphone I don't need any bells or whistles. Must use the mobile phone network to be able to communicate through the pendant or…
