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Carphone Warehouse: Geek Squad claim
Hi, I started a complaint as I feel I was missold Geek Squad insurance cover on my mobile and I've done this through the Resolver website. Carphone responded via Resolver asking for more information (account No, address at the time, etc) and I've given them everything they need including the reasons why I feel I was…
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MBNA PPI rejection letter January 2020
Hello, I took out a credit card with mbna in March 2000 and it had ppi attached from day one. I applied for a ppi refund in August 2019 and received several letters since telling me they were still dealing with my claim. On Saturday past I received a phone call from mbna who wanted to confirm with me when I took out the…
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Blackhorse delay
Hi,need a bit of help,I wrote to Blackhorse in 2016 about two loans/finance which I was certain I had ppi on them dating back in the early 00s,I revived a letter around about 3 weeks later saying I NEVER had ppi on both loans so me trusting the banks I left it at that,then out of the blue I received a letter on the 28th…
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Lloyds PPI
This discussion was created from comments split from: how to answer loaded ppi questionnaire questions if didn't know ppi was on account?.
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Is there a cap on fees?
I claimed ppi just before the cap on law firm charges was imposed. I’ve been contacted by same firm, who have said they will claim tax back on my behalf. They will be charging 45% in total. Is there no cap on this?
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PPI - Capital One - zero communication
Hi there, Is anyone waiting for a response on their PPI submission with Capital One? I understand there is a back log, but I don't seem have to have any further communication other than a response a few days later from initial submission on their site that I did have PPI and provided a reference. That was back in August…
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PPI complaint referred to ombudsman
Hi, I need some advice. I recently heard back from the adjudicator at the FOS and they said my case is being referred onto an ombudsman as the business doesn’t agree with their decision. My questions are: 1. How long can this process take? 2. What are my chances of winning? Each time the adjudicator has asked for evidence…
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For those that have claimed R40 tax refund
Sorry me again, I submitted my Husband's R40 on Friday, through the government gateway it says they've sent a reply already (dated today) I'm assuming you can't see the reply online? But it seems awfully quick for them to have made a decision. I've never claimed anything like this before so worried I've made a mistake or…
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Proofing employment status from 15 yrs ago!
Long story short - I’m currently battling with Santander over PPI. When we took out a mortgage my partner was self employed, but they ticked the employed box on the application. We’re now trying to claim the ppi back via financial ombudsman, but we’ve got to proof he was self employed at the time, 15 yrs ago!! Where the…
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Simon mayo Reclaim ppi wants paying for a free ppi check!
I filled in a free ppi check with this company, bad move!! The same day I went with 'resolver' and had communication with NatWest instantly that way. 2 weeks later reclaim ppi emailed and told me I did indeed have a case, they need more info and for me to start a case! I just left it as I went elsewhere.... Then another…
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Resolver: Escalating to Financial Ombudsman: process is seems unclear and clunky
I've been using Resolver to deal with a lot of historical claims on behalf of my husband and myself. Santander and HSBC have been difficult to deal with and so now I've escalated a few claims that are dragging on with no real progress being made. Obviously at the moment FOS are very busy and the process seems to be that…
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PPI Tax reclaim
Could somebody please point me in the right direction for an answer to my query? I have successfully claimed back PPI. The cheque will be sent to me with in 10 days. The tax taken off is roughly £800. I have been saving hard for the past few years and this FY I will earn circa £600 in interest. I will not earn any…
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Letter of complaint to Claims Guys
I posted my problem on here yesterday and it was suggested that I write a letter of complaint, is there a template anywhere I can follow so I include all I need to? Not done anything like this before. Thank you.
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GE Money rejected PPI - agent gone out of business
We had a secured loan which had PPI added to it. We signed up for this because the selling agent told us that we would not be accepted for the loan if we didn't take it. We have made a claim to GE Money who provided the funds, and they have come back to us saying that whilst they provided the finance for the PPI, they did…
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Halifax PPI
I put in a claim in respect of a mortgage going back to 1986 and claimed I was mis-sold PPI. Initially they could not even find records of it, until I produced evidence. Now they are saying they did not miss sell it. I just feel they are trying it on so intend to take it to the ombudsman. Anybody else encountered problems…
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Claims Guys - no LOa
Hi, received quite a few payments including a couple from same bank. I received a two letters from bank on same day some of them saying saying there was a problem with the Letter of Authority on a particular claim as the Claims Guys had not been able to provide appropriate LOA and they would only be dealing directly with…
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Car Insurance Cancelled
Hi, I was involved in an accident (not at fault) and my car was written off. The claim went through a claims management firm (insurance company sent me to them) - Had an email from my insurer saying they are cancelling my policy and refunding me part of the premiums paid as the cars a write off. When i take out a new…
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Household insurance personal effects coverage
My wife fell over and broke 2 crowns on her front teeth. The dentist has quoted £1500 to replace them (no NHS dentists nearby). Is this likely to be covered by the personal effects section of my household policy?
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Do I take this further ?
I put in a claim for PPI on a old mortgage. It was in joint names with my husband. when I put in the PPI claim it was with just my name I did put his name on the form they sent me to fill out. They came bk today rejecting it. They said “whilst we do acknowledge that there may have been flaws in our sales process. I am not…
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Does a credit card show as a 'loan account' on PPI claim response?
Hi, After waiting months for a reply because I'd claimed on the last day I have received 3 rejection letters stating a charge for PPI was not made against each account. Each letter notes an account number and refers to the accounts as 'loan account'. I can only ever remember 1 loan, but the PPI was never charged against…
