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Simon mayo Reclaim ppi wants paying for a free ppi check!

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Simon mayo Reclaim ppi wants paying for a free ppi check!

edited 30 November -1 at 1:00AM in Reclaim PPI & Other Insurance
30 replies 2.3K views
Dan_himalayan_manDan_himalayan_man Forumite
10 posts
edited 30 November -1 at 1:00AM in Reclaim PPI & Other Insurance
I filled in a free ppi check with this company, bad move!! The same day I went with 'resolver' and had communication with NatWest instantly that way. 2 weeks later reclaim ppi emailed and told me I did indeed have a case, they need more info and for me to start a case! I just left it as I went elsewhere.... Then another email came stating the same.... Please start your case now, we need more info..... Then another and another which I just ignored. All the meanwhile communicating with NatWest on the resolver! Then finally I had a warning email, LAST CHANCE to claim the deadline is fast approaching! Again obviously I ignored it then I heard nothing, deadline passed and all went quiet. Meanwhile my last message on resolver NatWest said they will now be communicating via letters which they did, I received my letter of confirmation of claim with NatWest...... Now suddenly reclaim ppi emailed to say they want their 10% of my claim!!!!! What the actual f*#k!! Plus they have a pdf copy of my claim! All from a free ppi check, no paper work, nothing signed, no details from me to them!! How on earth did they get this info from my bank?? They are a con and I'm taking it further as I want to know how they got my personal info from my bank without an authorisation signature...... Possibly fraud?!? scam?? My question is, do I have to pay them??
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Replies

  • zx81zx81 Forumite
    27K posts
    Ninth Anniversary 10,000 Posts Photogenic Name Dropper
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    You'd expect better from such a respected radio presenter.

    Should have used Dave Lee Travis Reclaim instead.
  • BrowntoaBrowntoa Forumite, Board Guide
    45.9K posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
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    Yes , if filling out the form on the website is a contract under their terms and conditions
    Links in my signature currently broken
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's , Boost your income and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to [email protected] Any views are mine and not the official line of MoneySavingExpert.
  • BrowntoaBrowntoa Forumite, Board Guide
    45.9K posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    ✭✭✭✭✭
    Looking at their website terms and conditions unless you signed their "letter of authority" there is no contract.

    Ask for a copy of the signed letter
    Links in my signature currently broken
    I'm the Board Guide of the Referrers ,Telephones, Pensions , Shop Don't drop ,over 50's , Boost your income and Discount Code boards which means I volunteer to help get your forum questions answered and keep the forum runnning smoothly .However, please remember, board guides don't read every post. If you spot an inappropriate or illegal post please report it to [email protected] Any views are mine and not the official line of MoneySavingExpert.
  • I have asked for that, every email I send them just gets ignored, the only emails I get from them is requesting their money! Reading reviews about them people are saying about paperwork being sent to them, I didn't receive any paperwork, just emails with a link to start my claim!
  • SonOfSonOf Forumite
    2.6K posts
    1,000 Posts Second Anniversary
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    I have looked on the FCA register doing a search for "simon mayo" and there is no company with that name (or company containing that text as part of a longer name or trading style) authorised by the FCA to handle claims management.

    Are you sure you have the name right?


    If you are unhappy about the service you have received, you are free to complain to the CMC directly, to begin with. As of April last year, CMCs are regulated by the FCA and have to follow the same complaints process as banks and other regulated complaints firms. So, if the CMC fails to respond within 8 weeks of your complaint, you can refer it to the Financial Ombudsman Service. If it does respond within 8 weeks you can look at their outcome and decide whether it is fair or not. If you still do not like the outcome then you can refer it to the FOS at that point.

    However, make sure you get the firm name right.
  • That's on the email response from them Simon mayo - reclaimppi, they also do mortgages if I'm not mistaken. I do need to dig deeper I think, thanks for the replies guys!
  • Ok my bad, they go by the name reclaimppi. They seem like an OK cumpany.... But still!!
  • brettctabrettcta Forumite
    4.2K posts
    Part of the Furniture 1,000 Posts Combo Breaker
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    Reclaim PPI are a legit company in that they’re registered with the FCA to part people and their money.

    Quite often these ‘free PPI checks’ have full authorisation to lodge complaints hidden in the small print which they know no one reads.
    helpful tips
    it's spelt d-e-f-i-n-i-t-e-l-y
    there - 'in or at that place'
    their - 'owned by them'
    they're - 'they are'
    it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)
  • LabsuperLabsuper Forumite
    244 posts
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    Ok my bad, they go by the name reclaimppi. They seem like an OK cumpany.... But still!!

    ....really!
  • Sorry about typo, I meant company!!
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