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Vauxhall Finance Taken Over By Stellantis
I have enquired to Vauxhall Finance regarding discretionary commission. They have since been taken over by Stellantis who are claiming I do not have any previous finance agreements with them following "an extensive investigation". Has anybody had a similar problem or have any advice on what the best course of action would…
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Hartwell Fiance response letter
Good morning First time here Hello to all I sent my claim letter yesterday to Hartwell and had a reply yesterday to my surprise!! I'm a bit confused by their reply Hartwell Finance is authorised and regulated by the Financial Conduct Authority. The finance proposal with your details was received by us from a broker with…
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Help
Looking for email address for GM finance uk but can't find it anywhere. Can anyone help please 🙏
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Moved house since submitting claims...
Hi Everyone, I submitted a number of claims via the MSE tool when this news first came out a few months ago. I have recently moved house so not sure if I should inform the finance companies and if so, how I can do so? My address at the time I had the finance for all the claims was my previous house and I've just renewed my…
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Car Finance Claim Question
I have just emailed a claim to Black Horse for a finance agreement for a car that I had. The company I bought it through has advised me that the contract was in my ex-husband's name but I made the payments from my bank account every month. Will they issue a refund to me or will they insist on refunding my ex husband? It…
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Communication from Black Horse
I sent an information request to Black Horse about discretionary commission on my car finance policy. I have received an acknowledgement and a further holding email each saying an update would be provided in 28 days. All fine and happy with that. I also then received a letter from my car dealership advising that when I…
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too many cars ???
ive been lucky enough to change my car every 18-24 months, due to very high mileage.. citroens, renaults , dacias and now renault again. how far could one go back ?? ive always had very good deals, occassionally zero %.. i can only remember my last 5 cars for certain.
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BMW Finance - agreement 2012 out of time?
I have received a Final Response from BMW stating that my complaint is outside of the limitation period because “you were notified prior to entering into the Agreement that commission might be paid to the dealer”. They have provided no evidence for this, and even if that were true is it reasonable to have expected a…
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Sent email. Immediately scam called
Husband used the tool on this website to send an email to mse.motorcommission@blackhorse.co.uk Within seconds of hitting send received a scam call from 01616601030 Anyone else?
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discretionary payment claim
Hi, I purchased car from evans halshaw in 2009 with motability finance, Does anybody know if the discretionary rate was used on these agreements. Thanks
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Santander pcp claim
Evening all, I sent off 3 claims to Santander about 2-3 weeks ago. They haven’t acknowledged my email. Is this typical or should they have done so by now?
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Got reg numbers but can’t remember who financed with.
Hi I had a few cars with finance. But can’t remember who with. can you use tool with just reg numbers of cars. how long can you go back and if you paid off finance sooner before end of agreement does this still count. also if you traded in car for another one can both be checked And isi this worth sending now or waiting…
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Car finance
Hi all Wonder.if anyone can help So I had car finance with Carlyle finance and I want to enquire with them about the mis sold car finance that was on Martins show last night. However I haven't got any paperwork and I cannot find any company details or email.address for them online anywhere. Can anyone help please? Thank you
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PCP claims
I filled in the claim form provided by the MSE website thinking it was being sent to the FSA. Then received a call from a claims company who charge nearly 50% if my claim is successful. This is not what I expected so told them forcefully to go away. Has anyone else experienced this?
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Hyndai bought on Finance 2009
Hi all. I bought a Hyundai on Finance end of 2009. I have the original agreement stating Hyundai Car Finance. Payments were made between 2009 and 2014/15. I have emailed Hyundai several times and have included the paperwork, reg number and ask my info. They keep sending me away stating they have no record of my finance.…
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Black Horse Next Steps
I’ve received confirmation from Black Horse that I did have DCA on an agreement. The letter doesn’t say any next steps, it just explains that the FCA are looking into it (with the September deadline) and that the current complaints timeline is paused. Do I now need to lodge a separate complaint with Black Horse? I used the…
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car finance
hi could anyone share advice, i bought 2 separate cars on finance between 2013 and 2018, i don't have car registrations or any paperwork, i have switched banks since then and have no statements with any detail of car payment, the dealership has been taken over and the company have told me the do not keep records and…
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DCA Black Horse No Acknowledgement
I sent off the complaint email that was drafted out on here to Black horse on the 12th June. I've not heard back from them to say I have or haven't had dca on my car finance back in 2018. I rang them to ask today they said to wait or make an official complaint. Does anyone know how i can make an official complaint? Thanks
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Car Finance Issue being investigated
I purchased a car from Bristol Street Motors (aka Vertu) some years ago with finance. When I contacted them with a view to finding if I would be able to make a claim under the Investigation currently in progress using the MSE guidelines I was told that they do not keep records older than 6 years and were unable to help.…
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Capital Bank (Car finance commission mis-selling question)
Good afternoon. I am trying to find relevant details for the Bank of Scotland (regarding Capital Bank PLC). I bought a Motorcycle in 2007 on HP and Capital Bank PLC were the then finance company that the dealership was using. After Martin's latest campaign, I wanted to contact them to see if I have been effected. Capital…
