Car Finance DCA application help please

kufram

Yesterday I filled out the form as advised here and received a letter by return to send to the original finance company. It is a 2010 Nissan Note that I'm still driving. I got a quick reply saying they will look into it and then less than a day later saying;

 

Thank you for your email in relation to any possible Discretionary Commission Arrangements on your Agreement.

 

Unfortunately, we have been unable to validate your enquiry with the information provided.

Due to the age of your agreement, it will have been archived and is currently no longer accessible to us.
For us to investigate your query further, we would need to be provided with a copy of your Passport or Driving License confirming your identity.

 

Once received, we will begin the process of determining any possible Discretionary Commission Arrangements on your Agreement.

While we appreciate that this might be a tedious process, it is imperative that we receive all the necessary information to proceed with your claim.

 

Kind Regards

I'm not sure I should just scan and send off I.D. (particularly passport and it being re-newed as I write this. Why would they need I.D. at this stage?

DullGreyGuy

To make sure you are the data subject not someone speculatively sending off requests on behalf of others?

kufram

Thank you for the reply and yes, it could be that simple but I had precise details of my identity, the car, the policy and all other details necessary to find out if it qualifies for compensation. I would expect to give the personal details when they know compensation needs to be paid. 

Nasqueron

kufram said:

Thank you for the reply and yes, it could be that simple but I had precise details of my identity, the car, the policy and all other details necessary to find out if it qualifies for compensation. I would expect to give the personal details when they know compensation needs to be paid. 

And if someone else has those details from some other route and tells them to contact them instead of you and pays it into their account?

Hence firms need ID