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UK photocard driving license in 1999
Heya, strange question but any help is appreciated. I'm trying to find out how much the New Photocard driving license cost when it was introduced in 1998/99. Nobody seems to know including the DVLA. So imagine you had a paper provisional, then you passed your test in 1999, and applied for your full driving license with the…
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GMAC car finance
Hi, have got my template letter done and sent to the email i could find online for this car finance company only to find the company was taken over by another firm abroad. my first email said 'undeliverable' understandably as the original company no longer exists, but should i be pursuing this with the company that has…
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Discretionary commission arrangement
I have filled out template for a DCA with jaguar finance, however I have been unable to find a usable email address. Does anyone know how I contact them on this matter
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Hyundai second hand car
Hi I brought a second hand car from Richmond dealership in Aug 2020 - car was 11 month old. I had an excellent credit rating THEN AND NOW - as Margaret Thatcher once said 'the woman's not for turning' - the car saleman would NOT come down on the APR ! My haggling was obviously useless...how does 8% do ya ! I promptly…
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ALFA ROMEO FINANCIAL SERVICES
I bought an Alfa Romeo in 2005 on HP from Alfa Romeo Financial Services. Does anyone have an e-mail address for them.
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Missold car finance
Can someone tell me how I find out if I was missold car finance please?\ I bought a car on the pcp fro Honda in 2014. I have checked my paperwork but it doesn't tell me anything. Thanks in advance
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Financer missed the 28 day window
Hi everyone I used the Martin Lewis Reclaim car finance template to email a financer for more information. They have yet to respond within the 28-day window. It's currently day 35+. Any advice on what, if any, next steps can be taken? Thanks
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Reclaim Tool
When you complete the Reclaim Form I presume this is how ML team knows how many people have made a complaint. But can the team see the Finance Company if its not listed and add it to the global list
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Is there a SKODA financial email to complain to?
I've submitted a claim for my skoda under the vw email, but then realised that while skodas used to be under VW, I think they later moved to their "own" so now not sure whether I should redo it again under "other"? Anyone got any thoughts?
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ALD computer says no to Reclaim Car Finance
I took a 3 year hire purchase on a vw Passat in 2007. I still have the paperwork. ALD finance tells me the finance is so long ago they no longer have the paperwork. Besides they say the FCAs review only relates to Credit Agreements and is where the interest rate payable under a credit agreeemnt linked to commission a…
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Applying for refund on behalf of Deceased persons estate - payments refused!
I have applied to Mobilize Financial Services previously RCI, for consideration with regard to the discretionary commission (using the form on this site with the car registration details). I am applying on behalf of my father's estate as he passed away in 2022. The car I was claiming for had been sold in the year prior to…
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Data Subject Access Request
Hello! I wrote to my Car Finance provider on 11 Jan using the helpful MSE template, which requests a reply within 28 days and states that if there is failure to comply with my request then to treat this request as a data subject access request under the Data Protection Act 1998/GDPR. When is the time limit for the Car…
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Rejected Car Finance Claim
Hi all First time user so hoping I do this correctly. I submitted a complaint to Volkswagen Finance in August 2022 in relation to commission. After months of being passed from team to team I received an email in December 2022 from their legal representative stating that all was fair etc and that their client considers the…
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VW PCP Claim
After completing the MSE PCP form I have received two emails from VW finance for both of my claims stating they have assigned someone to look at my case (and I guess everyone else’s). They have said they will be contacting me via phone call to discuss in more detail about what my concern is, is there anything I need to say…
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Can we believe them??
I had an agreement with
VWFS Ltd and have received the following reply “Thank you for contacting us
regarding the commission model used on your agreement. We have investigated and
can confirm that a discretionary commission arrangement was not used on your
agreement.” My question is what are my
next steps. I’m not sure…
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6 year hitch
Every company I contact to get details on this I get the same response we only keep records for 6 years. Even the bank. We destroyed a lot of paperwork 2 years ago because it was just cluttering the house Any advice? Thanks
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No response within 28 days
Hi, just wondering what I should do, if anything, if the car finance provider has not responded within the 28 day period? Thank you.
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Making a complaint for my late father. Cannot remember car registrations?
Hello, I'm planning on making a complaint for my late dad who had a number of car finance agreements over the last 20 years. He had been in the process of making a PPI claim when he passed with Blackhorse. I continued this and it was successful. The issue is it's that far back I cannot remember the car registrations or…
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Car finance reclaim
Hi all, I purchased a car on finance in 2015 and have completed the car finance reclaim form and sent it to the finance company (Mercedes Benz) I have had a response from them saying “Good Afternoon, We don’t currently hold an email address for your agreement on our system, so we’re not able to help with your request due…
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Reclaim car finance
How do I know that the provider of my car finance will be honest and own up to the fact that my agreement included a DCA?