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Received car finance mis-selling compensation out of the blue? It DOESN'T stop you complaining about
Some MoneySavers have reported receiving car finance mis-selling compensation payments out of the blue. But these are unrelated to the latest ongoing investigation into hidden commission, which means you CAN still complain about that on top. Read the full story here. And if you haven’t already, join the forum to leave a…
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Toyota car finance refund claim
Sent Toyota everything they wanted but no one them nor I have copy of finance agreement. Sent proof of payments from bank statements. They’ve turned my claim down. Anyone else had this issue?
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Response from BMW
Just received the following response from BWM I thought they were waiting on the FCA before making decisions on what to do. You entered into the Agreement numbered 123456 on 01 November 2014. Wemaintain that the limitation period for any complaint has now expired. The Limitation Act1980 states that any contractual claims,…
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Bank of Scotland plc trading as Halifax
I have composed a letter using the car finance reclaim tool.
However, I can’t find an email contact to send it to. The creditor on my
agreement was ‘Bank of Scotland plc trading as Halifax’. Can anybody help? I’m also wondering if it’s even worth trying at all as I have
done some research and their name isn’t coming up…
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Mis-Sold Car Finance Agreement - NOT JUST DCA
Hi all. I'm looking for some thoughts or advice on what was, in my opinion, clearly a mis-sold car finance agreement. In 2012 my wife was diagnosed with PTSD following the extremely traumatic birth of our son. Her mental health was dire. The timing coincided with her father deciding to 'purchase' a new car. His own credit…
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Saab Contact?
Hi, I had a Saab under a finance agreement from 2008 - 2016. Does anyone have a contact / email re DCA for Saab?
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MSE News: Car finance mis-selling investigation expected to find wrongdoing, regulator says
It's "improbable" that a major investigation into hidden, unfair car finance commission will find no evidence of wrongdoing, the boss of the financial watchdog behind the probe has said. It's another indicator that millions of drivers could be in line for payouts. Read the full story: 'Car finance mis-selling investigation…
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Peugeot/Stellantis claim
I just sent off an email to Peugeot regarding finance agreements for several cars dating back to 2009. No sooner had I pressed send but a got what can only have been an automate response within the same minute from them saying I did not qualify to claim . It said having investigated my claim but there is absolutely no way…
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Hidden discretionary commission Nissan - Mobilize
My family have had 6 finance agreements with Nissan. I used the reclaim tool on MSE's website, Mobilize have replied to all 6 claims saying "After reviewing our records, we can tell you that no commission was paid to the supplying dealer for your introduction" Am I misunderstanding this ? I thought this was about dealers…
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Keep waiting or make claim?
Hi there, I had PCP with Black Horse and I've completed the "Make an information request" on their website (If you want to check if discretionary commission was paid on your agreement, please complete a motor commission information request.) I've had 6 emails since I submitted the request, stating: " You asked us to check…
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Black Horse have 'compensated' me on overpaid car finance interest out of the blue without prompt
I had been wondering about the mis-selling of car finance that has been widely publicised and wondered if it applied to me, but hadn't done anything. Anyway, out of the blue last week, I got a unprompted letter from Black Horse saying they had overcharged me interest on an old agreement and were going to issue a cheque for…
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Northridge Finance claim no reply as yet
Is anyone having the same problem. I sent off MSEs email on 8.2.24. No reply not even to say they have received it. Do I wait or sent another letter ?
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Ford DCA
Hi - I used Martin’s email in February for a car I bought in September 2017 and recently sent a follow up email, but haven’t had an acknowledgment to either. Any advice?
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Reclaiming car finance mis sold
My husband recently passed away and I know that he had car finance a few years ago. Would I be able to still claim on his behalf?
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Response from Ford Credit
I have received a response from Ford Credit re the commission agreement, but it states they are not able to tell me whether the agreement between them and dealer included discretionary commission. Has anyone else had a reply like this, and what are the next steps. They have just told me to go to the Ombudsman if I'm not…
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Anyone had a reply from Kia Finance?
I submitted a complaint using the Kia website but never got any sort of confirmation from them that the claim was made. Has anyone else done this and had a reply? TIA
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Blackhorse car finsnce
I've been in touch with blackhorse and put a complaint in,they've come back to say they can't locate the agreement,I don't have the agreement anymore as I sold the car in may 2021.I have proof from bank statements that my payments were paid to blackhorse, also I have an Expeian credit file which shows I had a car finance…
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Toyota Finance - silence so far
Using the excellent MSE tool. I contacted Toyota via email ( commissioncomplaints@toyota-fs.com) Initially, I couldn’t find my agreement number, but went ahead as I had a finance date and dealership name. About a week after sending this email to Toyota, I then found the agreement number and wrote another email to them. I…
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Is Lloyds Car finance Black Horse ?
I had a car finance in 2018 with Lloyds directly or so it seems, no mention anywhere about Black Horse( payments came out as “Lloyds Bank PLC”) but on the MSE template there is no drop-down option for Lloyds bank , only Black horse, which I know is part of Lloyds, does that mean my finance was with Black Horse despite it…
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Has the September date been extended?
Just had an email which I’m assuming is spam. But has it been extended to May next year?
