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Update holiday ins?
Hi. Took out holiday ins 4 months ago for trip in jan 2023. My son over the last few weeks has been to the dr and having tests to see if he has ibs or ibd possibly. Our insurance states we do not need to tell them of any changes if they occurred after policy was taken out… Only to tell them of changes when applying for a…
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TUI holiday complaint??
HiI'm posting this as I'd like a second person's opinion on some holiday issues I'm currently having. Are these worthy of a strong complaint for which I should seek compensation or are these just teething issues that I should accept for a foreign holiday? I'm currently on my 4th day of an all inclusive Dominican Republic…
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TUI Air Passenger Duty Refund Admin Fee?
Hi all, Recently had to cancel (on the day) a package holiday with TUI due to illness. Just wondering if it is worth claiming back the air passenger duty from them (for 3 passengers) or do they charge an admin fee which makes this not worth claiming. I can find nothing on their website/in their terms and conditions. Any…
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10k Hilton Honours Points expiring 31st December
Hi everyone - I just got notified that 10k of my Hilton honours points will expire in a couple of days - does anyone have any ideas what I can do with those points considering the short time frame? The only credit card I have is Amex and I also have Sainsburys Nectar card. Thanks
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Refund for passenger Air Tax duty for cancelled holiday
Hi, I finally received my refund for my holiday a month ago from my travel insurance (RBS) after myself and my family could not travel due to my son being ill (was booked to go in June 2022). However they are unable to refund the air passenger air tax duty and told me to contact my travel agent to arrange a refund…
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Long haul - options when unable to fly due to illness
We were due to fly to NZ for Christmas, flying LHR-SIN-AKL on Singapore airlines. The trip was a huge deal for us as our entire extended family live in NZ and we haven't seen them since before Covid hit. We bought the tickets in the summer and they were already at the limit of what our budget would allow (Dec-Jan being…
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Small Claims Court - Ryanair
I put in an MCOL claim for £800 to Ryanair 14 days ago, as we were refused boarding on a flight for which they claimed we needed covid tests. I have received this email today. Dear Sirs,We write on behalf of our client, the Defendant in the above matter. We refer to the claim form issued on 24/10/2022. It appears to us…
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lastminute.com refusing to give me my money back!
Hi All, I'm wondering if someone can help me, please? I accepted a credit voucher for my refund with lastminute.com. I went to use my voucher and discovered it had expired. I feel I have been misled as it states it could be summer 2021. I have also been unable to access any terms and conditions since the day I accepted the…
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Passport question.
My sons UK passport was issued May 18 and has expiry as Oct 23. We are travelling to Maldives Feb 23. I'm aware adult passports for EU cannot be longer than 10 years, so assume children's is 5. Maldives require 6 months on passport on return I think, but obviously isn't EU, but I know passports issued now are only for 10…
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Sickness travel claim - please help!
Hello all, We'd planned the trip of a lifetime, pre-Covid, and having had to postpone it twice, finally got to the airport in October. (For context, it was a 5 day USA city break, costing over £5k) On the way to the airport, I wasn't feeling great and ended up having to run frequently from the check-in queue to the loo,…
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Easyjet lost luggage then found but not returned
Easyjet lost my suitcase on 7/8/2022 ( flight from Luton to Schipol) . I raised a lost luggage claim on their portal on 19/8/2022 . On 19/10/2022 ia message was uploaded to my claim to say they had found my suitcase and would send it to me . After 1 month of her hearing nothing posted on their portal but got no reply .…
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Cruises
Ive been tempted by going on my first cruise. What should i consider before booking? I know some will avoid cruises due to covid. Im interested in a no fly cruise from Southampton. So many to choose from. Thanks all
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Glasgow Airport Closure - Does Travel Insurance Cover This?
On 5 December, Glasgow Airport was closed for about six hours because of a security incident. I arrived at about 7am. Passengers were not allowed into the terminal and were evacuated to the car park. In the meantime, I was told that my flight to Berlin had taken off. I was checked in and had only hand baggage, but could…
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Holiday cancellation top up insurance
I am booking a holiday of a lifetime for next april ... the cost will be approx' £10,000 each ( 2 people ) ... Insurance will only pay up to £5000 each in the event of cancellation ... I know that I can buy 'top up' insurance to cover us properly ..... does anyone know who does this at a reasonable price ??
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Wizzair closing case and referring to EU website when I am in UK
I had a horrendous Wizzair flight in the summer that was delayed then cancelled at 1am with a few txt messages telling me to get my own accommodation, book an alternative flight and get taxi to another airport. I did this and went through their claims process and all looked to be working well. They confirmed they would pay…
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Travel Insurance Article Discussion
This thread is specifically to discuss the content of the updated Travel Insurance guide. To discuss or ask a question about this guide, click reply. Or read the old discussion thread.
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NHS GHIC site under maintenance
I was intending to apply for a GHIC for my family on the NHS site but when I go there it says its closed for maintenance. Does anyone know how long its been like this and whether there is an ETA for it being back online/available?
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Saving for holiday
Hello all, My partner and I wish to try to put some money away for a holiday next year. I was wondering if there is such thing as a debit/credit card that you can "charge", by us both setting up a standing order to add money to it each month. We can then spend it on the holiday but also on the spending money, which we'd…
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Kuna Doom!
Croatia is joining the Euro currency from January2023. What's the best thing to do with my Kr I have in cash?
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Wowcher holiday voucher problems
Hi I am looking for some advice please as to where I stand legally or what I can do about this situation. My daughters bought my husband and I vouchers for a 2 night break to Berlin from Wowcher. We redeemed them with Wowcher and were contacted by the company to take codes etc but in the meantime found that we were unable…
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